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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/infographicposter-final508_0.pdf
July 12, 2018 - visit is
immediately forgotten
by patients
up to
Improve patient safety by engaging
patients and families … learn more and get started, visit https://www.ahrq.
gov/professionals/quality-patient-safety/patient-family … engagement/pfeprimarycare/index.html
https://www.ahrq.gov/professionals/quality-patient-safety/patient-family-engagement … /pfeprimarycare/i
https://www.ahrq.gov/professionals/quality-patient-safety/patient-family-engagement … /pfeprimarycare/i
https://www.ahrq.gov/professionals/quality-patient-safety/patient-family-engagement
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pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-1.html
September 01, 2020 - Invite family members and caregivers to participate when appropriate. … Include family or caregivers in discussions. … Family Members/Caregivers
Family is an important influence on patient decisionmaking. … Family is sometimes a legal proxy for children and elderly or seriously ill patients.
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pcmh.ahrq.gov/cpi/about/organization/nac/hernandez-cancio.html
July 01, 2023 - Vice President for Health Justice National Partnership for Women & Families
Sinsi Hernández-Cancio … , J.D. , is vice president for health justice, at the National Partnership for Women & Families. … the government, labor, and non-profit arenas, dedicated to advancing equal opportunity for women and families … provides excellent, comprehensive, culturally centered, and affordable care for every single person, family … Contact Information:
Vice President for Health Justice
National Partnership for Women and Families
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pcmh.ahrq.gov/patient-safety/patients-families/prep-card.html
June 01, 2020 - Patient Safety Resources by Setting
Quality Measures
Reports
Engaging Patients and Families … Guide to Patient and Family Engagement in Hospital Quality and Safety
Guide to Improving … https://www.ahrq.gov/patient-safety/patients-families/prep-card.html
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pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-mepsmethods.pdf
December 01, 2021 - From 2014 to 2017, families were asked whether anyone age 5 and above in their family spoke a
language … The following family-level variables were defined for these measures:
Family. … Nonelderly families included families in which at least one person is under age 65. … members. … members’ abilities to receive
treatment and receive it without delay.
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pcmh.ahrq.gov/patient-safety/settings/hospital/index.html
March 01, 2024 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Family-Centered Rounds (FCR) Toolkit was designed to increase family engagement in rounds for hospitalized … Guide to Patient and Family Engagement in Hospital Quality and Safety helps hospitals work as partners … with patients and families to improve quality and safety. … Includes an implementation handbook and tools for patients, families, and clinicians.
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pcmh.ahrq.gov/patient-safety/patients-families/prep-note-sheet.html
June 01, 2020 - Patient Safety Resources by Setting
Quality Measures
Reports
Engaging Patients and Families … Guide to Patient and Family Engagement in Hospital Quality and Safety
Guide to Improving … https://www.ahrq.gov/patient-safety/patients-families/prep-note-sheet.html
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.docx
February 10, 2011 - : Communicating to Improve Quality (Tool 3)
Get to Know Your Health Care Team
Guide to Patient and Family … You and your family or friends
You are part of your health care team. … Your family and friends can be a part of your health care team, if you like. … At [insert hospital name], families and friends are not visitors but are part of your health care team … Guide to Patient and Family Engagement :: 2
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pcmh.ahrq.gov/patient-safety/settings/hospital/resource/index.html
August 01, 2022 - Hospital
Fall Prevention in Hospitals Training Program
Hospital Resources
CANDOR
Family-Centered … Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Communication and Optimal Resolution (CANDOR)
Emergency Severity Index
Guide to Patient and Family
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pcmh.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool5.html
March 01, 2013 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Purpose of This Tool
The Re-Engineered Discharge (RED) aims to effectively prepare patients and families … for discharge from the hospital, improve patient and family satisfaction, and decrease hospital readmission … members. … members and spiritual leaders or traditional healers.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-slides-final508.pdf
April 11, 2018 - With teach-back, you ask patients or family members to explain in their own words what they need to know … Teach-back is a way to confirm that you have explained information clearly and that patients or family … members have a clear understanding of what you have told them. … a lot of people in the room to clarify concepts in a potentially chaotic environment and to involve family … members
How do I use it?
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-slides-final508.pptx
April 04, 2018 - With teach-back, you ask patients or family members to explain in their own words what they need to know … Teach-back is a way to confirm that you have explained information clearly and that patients or family … members have a clear understanding of what you have told them. … a lot of people in the room to clarify concepts in a potentially chaotic environment and to involve family … members
5
How do I use it?
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pcmh.ahrq.gov/hai/cusp/toolkit/daily-goals.html
December 01, 2012 - Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
Spread
Patient and Family … Purpose of tool: This tool improves communication among care team and family members regarding the patient's … __ Yes
__ No
Has the family been updated?
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/psml-planning-grants-final-report.pdf
May 01, 2016 - Patients and family
members who participated in an adapted TeamSTEPPS® training
program demonstrated … The highest correlation
in patient/family member and clinician responses was found in regard to failures … This planning grant intended to improve communication between
patients/family members and providers … The
highest correlation in patient/family member and clinician responses (r = 0.96) was found in
regard … members how to be members of the care team and to enhance
communication between patients and families
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pcmh.ahrq.gov/patient-safety/news-events/psaw-2023/index.html
March 01, 2023 - Patient Safety Resources by Setting
Quality Measures
Reports
Engaging Patients and Families … safety by creating and promoting a safety culture that engages our workforce, enlists patients and families … New Releases
New Chartbook on Patient Safety , part of a family of documents and tools that support … Check out AHRQ’s Guide to Patient and Family Engagement in Hospital Quality and Safety and the Guide … to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families .
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pcmh.ahrq.gov/patient-safety/research-summaries/index.html
March 01, 2024 - Patient Safety Resources by Setting
Quality Measures
Reports
Engaging Patients and Families … AHRQ-Funded Patient Safety Project Highlights
Improving Healthcare Safety by Engaging Patients and Families … (PDF, 578 KB): Research has shown that involving patients, families, and caregivers in the planning … Since 2000, AHRQ has supported 53 patient safety projects related to increasing patient and family engagement
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pcmh.ahrq.gov/health-literacy/patient-education/index.html
January 01, 2024 - However, materials are frequently difficult for patients and families to understand. … The Be Prepared To Be Engaged strategy encourages patients and their families to prepare for and become … The goal is to help patients and families set their visit agenda and to be ready, speak up, and ask questions … literacy strategy to ensure that you have explained information clearly so that patients and their families … Their Medicine: Tool #16
Get Patient Feedback: Tool #17
The Health Literacy and Patient and Family
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_cord-prolapse.docx
May 01, 2017 - Patient and Family Engagement (CUSP Module)
Key Perinatal Safety Elements
Examples
Communicate with … patient and family during episode … · Patient and family are part of the team.
· Ensure a shared mental model with patient and family as … · Investigation
· Ongoing communication with the patient and family
· Apology and remediation
· System … members
|_| Maternity care provider (physician or midwife)
|_| Charge nurse
|_| Nursing staff
|_| Pediatric
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pcmh.ahrq.gov/ncepcr/communities/pbrn/registry/ambulatory-care-research-network.html
January 01, 2012 - January 1, 2012
Network Acronym:
ACRN
Network Type:
Mixed Network (a combination of family … Younge
Network Member Email:
rgy2103@cumc.columbia.edu
Network Member Role:
Chief, Family … Presbyterian Hospital and the Columbia University Medical Center to improve the health and well-being of families
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pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module3/igcommunication.html
March 01, 2019 - Include patients and their families in communication involving their care. … members. … members, communication must meet four standards to be effective. … Update patients and families frequently. … A check-back is an effective tool for all members of the team, including patients and their family members