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pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes8.html
August 01, 2022 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … members represent significant efforts to promote deep engagement on the part of all stakeholders. … members and to equip staff to lead effective program implementation. … Slide 13
Say:
Stories are a powerful way to engage staff, patients, and families in ways that … Ask patients and family members to share their stories to put a human face on a harm event and engage
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
May 01, 2023 - To promote stronger engagement, AHRQ developed a
guide to help patients, families, and health professionals … -Patient-and-Family-
Partnership-Councils-and-Beyond-Primer.pdf
This workbook is designed to spark … dialogue and generate next steps for partnering with
patients and families. … Guide to Patient and Family Engagement in Hospital Quality and Safety
5. … Patient- and Family-Centered Care Organizational Self-Assessment Tool
6.
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pcmh.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script.html
September 01, 2020 - members or friends. … Do not defer to the patient's wishes that friends or family members interpret for you. … The patient has a right to have a friend of family member interpret for them. … So instead of deferring to a patient's wish that friends or family members interpret, have both interpreters … You can start doing this by encouraging your patients to have a trusted family member or friend with
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pcmh.ahrq.gov/page/engaging-patients-and-families-medical-home-table-5
June 01, 2010 - Engaging Patients and Families in the Medical Home June 2010 AHRQ Publication No. 10-0083-EF Prepared … Excerpts from the National Partnership for Women and Families Medical Home Brochure What Your Care Team … Should Do What You Can Do Source: National Partnership for Women and Families. … Learn about you Get to know you, your family, your life situation, and preferences.
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pcmh.ahrq.gov/news/newsroom/case-studies/202301.html
March 01, 2023 - The facility uses it to support discussions between patients, family members, and healthcare teams about … that having pharmacists work directly with patients is usually a huge relief to patients and their families … ,
Medication: Safety,
Outcomes,
Patient Safety,
Patient Experience,
Patient and Family
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/cus-teach-back-inpatient-medical-guide.pdf
August 31, 2023 - The
interpreter allows the patient and family to listen and ask questions without concerns about
misinterpretation … There was ample
time for both the patient and the family member (patient’s daughter) to ask questions
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/implementing-guide.pdf
March 01, 2017 - engagement
• Developing resident councils
Tools and resources to engage residents and family members … members. … member requests that an indwelling urinary catheter be inserted, it is
important to consider alternatives … and families. … Kaiser Family Foundation.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
February 11, 2015 - , questions, methodology)
2.Our goal is to involve and align our physicians with our
patient and family … the same information
Make the data meaningful and involve physicians in improving the patient and family … provide feedback (group & physician
level, key drivers, comments)
Shadowed visits, asked for
patient/family … physician shadowing in all specialties and
provide feedback
3.Keep the focus on the Patient and Family … Experience as
defined by our patients and families
55
Thank you.
56
Children.
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pcmh.ahrq.gov/contact
January 08, 2021 - The National Resource Center for Patient/Family-Centered Medical Home (formerly The National Center for … I am seeking help with obtaining appropriate medical care for myself or a family member, or I’m having
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pcmh.ahrq.gov/es/nursing-home/resources/search.html
January 01, 2022 - Department of Veterans Affairs
(1)
Well-Being Index
(1)
Kaiser Family Foundation
(2)
International … 2017
(2)
2009
(1)
Audience
Clinical Leaders
(283)
Clinicians
(228)
Family … Members
(43)
Managers
(224)
Nursing Assistants
(141)
Nursing Technicians
(136)
Residents … are intended to assist nursing homes in overcoming vaccine hesitancy with their staff, residents, and family … members.
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pcmh.ahrq.gov/evidencenow/tools/oars-model.html
November 01, 2018 - Using OARS techniques, which support Key Driver 5: Engage with patients and families in evidence-based … Institution of origin: Family Planning National Training Center
Acknowledgements : Source: Miller, … Family Planning National Training Center is supported by the Office of Population Affairs of the U.S.
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pcmh.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools.html
July 01, 2017 - Patient and Family Engagement in the Surgical Environment
PowerPoint Slide Set ( PPTX , 2 MB; Text … an ambulatory surgery center
Video Clips Embedded in Slide Set
Opportunities for Patient and Family … Engagement: Introducing Health Care Personnel
Opportunities for Patient and Family Engagement: Checklist … (preoperative)
Opportunities for Patient and Family Engagement: Checklist (recovery)
Opportunities … for Patient and Family Engagement: preoperative to postoperative — full video
This video presents
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pcmh.ahrq.gov/sites/default/files/attachments/care%20coord%20account%20measures%20for%20pc.pdf
January 01, 2012 - Atlas Measure Number: 11a
Description: This measure surveys parents or other family members about … Family Centered Care Self-
Assessment Tool - Family Version. October 2008. … Patient/Family Perspective – The patient or a family member completes the survey based on
his/her experience … on 10 components of family-centered care within a
framework for partnership between families and professionals … for partnership between families and professionals.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_2_Nurse_Chklst_508.pdf
June 04, 2013 - Report Checklist
Introduce the nursing staff to the patient and family. … Invite the patient and family to take part in the bedside shift
report. … Conduct a verbal SBAR report with the patient and family. … Use words that the patient and family can understand.
S = Situation. … • Ask the patient and family what the goal is for the next shift.
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pcmh.ahrq.gov/patient-safety/settings/hospital/candor/videos/compensation.html
August 01, 2022 - Hospital
Fall Prevention in Hospitals Training Program
Hospital Resources
CANDOR
Family-Centered … Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … This video demonstrates an example of the provider's presentation of its offer of compensation to the family
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pcmh.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/examples.html
April 01, 2019 - Percentage of family members of long-stay residents reporting how often the resident looked and smelled … Whether the facility has resident councils, family councils, or both.
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pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4.html
August 01, 2022 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … members affected by an event to support and successfully meet their short- and long-term needs. … Engages patients and families: demonstrates an ongoing commitment to patient and family members, connects … members, or family advisory council members. … Safety experts and other content experts may be included, as well as patients and family members.
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pcmh.ahrq.gov/evidencenow/tools/care-management.html
November 01, 2019 - By linking patients and families with community resources, the guide also aligns with Key Driver 5: … Engage with Patients and Families in Evidence-Based Care and Quality Improvement . … Institution of origin: University of Colorado Department of Family Medicine and Michigan State University … Department of Family Medicine
Authors: Jodi Summers Holtrop, Laurie Fitzpatrick, Bonnie T.
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pcmh.ahrq.gov/teamstepps-program/curriculum/situation/tools/monitoring.html
June 01, 2023 - In the community setting, making lab results and clinic visit notes accessible to patients and family … Cross‐monitoring is a form of active patient and family caregiver advocacy that allows team members to … When all team members understand each team member’s role (including the patient and possibly a family
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pcmh.ahrq.gov/news/blog/ahrqviews/impacts-gun-violence.html
March 01, 2023 - thousands of people killed and wounded by these acts of violence pose a heavy burden of grief upon their families … These patients are their neighbors, their friends, their classmates, and at times their own relatives … Alliance to Advance Patient Safety , a partnership of healthcare systems, Federal partners, patients, and families