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healthcare411.ahrq.gov/hai/cusp/modules/download/index.html
December 01, 2012 - Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
Spread
Patient and Family … Patient and Family Engagement
362 MB
3 min., 40 sec. … Patient and Family Engagement (3 video clips)
191 MB
1 min., 45 sec.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_safe-csection.docx
May 01, 2017 - and benefits of cesarean delivery with the patient and family … · Process for consent may vary by urgency of the clinical situation, but the patient and family are … part of the team.
· Ensure a shared mental model with patient and family as well as the clinical team … .
· Have training and policies for L&D staff to provide timely, clear information to patient and family … · Investigation
· Ongoing communication with the patient and family
· Apology and remediation
· System
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/small-conf_impact_final_report.docx
January 01, 2011 - weather
Colorado
Perry Dickinson, MD
University of Colorado School of Medicine, Department of Family … Mehr, MD, MS
Department of Family & Community Medicine, University of Missouri
Shannon Canfield, MPH … HSC
Molly Bleecker
IMPaCT Program Manager, Office for Community Health, UNM HSC
Sonja Koukel
Family … Hinkle
National Academy for State Health Policy
Oklahoma*
Jim Mold, MD, MPH
Department of Family … Director at Oregon Rural Practice-based Research Network
Sally Bowman
Program Leader, Extension Family
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healthcare411.ahrq.gov/news/newsletters/e-newsletter/854.html
March 01, 2023 - Patient and Family Engagement Is First Theme in AHRQ’s New Series of Patient Safety Research Summaries … Patient and Family Engagement Is First Theme in AHRQ’s New Series of Patient Safety Research Summaries … “Improving Healthcare Safety by Engaging Patients and Families” (PDF, 1.4 MB) is the first in a new … Research has shown that involving patients, families and caregivers in the planning, delivery and evaluation … Since 2000, AHRQ has supported 53 patient safety projects related to increasing patient and family engagement
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healthcare411.ahrq.gov/teamstepps/lep/evalguide/lepevalguide.html
December 01, 2012 - members. … The family members speak Spanish and Alejandro's mother, Juanita, speaks some English. … During this hospital stay, how often did you use a friend or family member as an interpreter when you … During this hospital stay, did you use friends or family members as interpreters because that was what … Would you recommend this hospital to your friends and family?
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module4/module4_pu-implementation_slides.pptx
November 20, 2014 - Within the unit (among nurses, nurse assistants, physicians, and patients and their families)
Among unit … Don’t forget prevention education for the patient and family members and significant others. … See Tool 3G: Patient and Family Education.
31
Staff Education and Training
You can use a variety of
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/evalguide/lepevalguide.pdf
September 01, 2012 - members. … The family members
speak Spanish and Alejandro’s mother, Juanita, speaks some English. … During this hospital stay, how often did you use a friend or family member as an
interpreter when you … During this hospital stay, did you use friends or family members as interpreters
because that was what … Would you recommend this hospital to your friends and family?
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healthcare411.ahrq.gov/funding/grantee-profiles/grtprofile-walsh.html
October 01, 2023 - concluded that specific improvements were necessary to address communication with and among caregivers and families … will help to transform the current healthcare system to be more efficient, effective, and patient- and family-centered … Walsh’s most current AHRQ project, Re-Engineering Patient and Family Communication to Improve Diagnostic … safety for use in the outpatient setting that currently supports communication between clinicians and families
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/moreno.pdf
December 17, 2014 - oriented instruction within a high school
biology course and includes related take-
home materials for family … members.
2) Pilot the curriculum and supporting
materials in collaboration with the cadre of
teacher
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemed_facguide.pdf
May 01, 2017 - This aspect of perinatal safety calls for L&D
units to engage patients and families in the
process … • Educating patients and families
regarding oxytocin use—for example,
the infusion procedure, mobility … • Educating patients/families regarding
expected signs and symptoms
related to use, and providing … • Educating patients and families
regarding magnesium use—for
example, the infusion procedure, … • Educating patients and families
regarding the frequency of nursing
assessment and monitoring,
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healthcare411.ahrq.gov/evidencenow/tools/keydrivers/implement-qi.html
November 01, 2018 - Optimize Health IT
Key Driver 4: Create Care Teams
Key Driver 5: Engage with Patients and Families … charts, process and workflow maps, cause and effect diagrams, patient shadowing protocols, patient and family … In some practices, patients and patients’ family members have been productive members of the QI Team.
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healthcare411.ahrq.gov/research/findings/final-reports/index.html?page=0
June 01, 2023 - Education and Training
(5)
Emergency Care
(4)
Human and Environmental Factors
(3)
Patient and Family … patient safety, patient safety measure development and implementation, medication safety, patient and family … Patient Safety Publication Date: September 2020
Leveraging a Social Network of Elders and Families … Investigators: Quintana Grant Number: R18 HS 024869 Topic(s): Medication Safety, Older Adults, Patient and Family
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healthcare411.ahrq.gov/research/findings/final-reports/index.html
June 01, 2023 - Education and Training
(6)
Emergency Care
(5)
Human and Environmental Factors
(3)
Patient and Family … patient safety, patient safety measure development and implementation, medication safety, patient and family … Patient Safety Publication Date: September 2020
Leveraging a Social Network of Elders and Families … Investigators: Quintana Grant Number: R18 HS 024869 Topic(s): Medication Safety, Older Adults, Patient and Family
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healthcare411.ahrq.gov/news/newsletters/e-newsletter/879.html
September 01, 2023 - A new previsit online engagement tool called OurDX, developed by AHRQ researchers with patients and families … identify clinically relevant diagnostic safety opportunities in clinician visits among patients and families … Common diagnostic safety opportunities include patients and families not feeling heard; problems/delays … Patients and families at two U.S. healthcare sites tested OurDX to determine the types and frequencies … Engaging stakeholders to adapt an evidence-based family healthy weight program.
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healthcare411.ahrq.gov/talkingquality/distribute/placement/settings.html
January 01, 2023 - You may need to extend the audience to include family members and close friends who can help fragile … In addition to the home—which increases the chances that multiple family members will see the material—other
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healthcare411.ahrq.gov/funding/grantee-profiles/grtprofile-xiao.html
November 01, 2022 - approach aims to improve interactions for everyone involved—healthcare professionals, patients, and family … members—by understanding the many differing factors that affect performance of the system, including … The project focuses on redesigning interactions with patients and family members to improve medication
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healthcare411.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
December 01, 2020 - Intervention staff, IT/Data staff, primary care teams, leadership)
North East Medical Services, Gardner Family … Urban
2 clinics with ~5 clinicians serving low-income families
MA
Teams of 2 clinicians and 2 MA … Urban
7 clinics with ~50 clinicians serving low-income families
MA
Teams of 6 clinicians and 4 … Suburban
7 clinics with ~40 clinicians serving low-income families
CHW
Teams of 3 clinicians and … Emphasizing family roles and social support for Latino patients.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/hospitalguide/lephospitalguide.pdf
January 01, 2011 - safe
quality of care
Causes of Adverse Events for LEP
and Culturally Diverse Patients
Use of Family … Members/Friends or Nonqualified
Staff as Interpreters
Inability to understand subtleties of language … deferring to authority figures, and
adhering to gender roles
Presenter
Presentation Notes
Use of Family … Members/Friends or Nonqualified Staff as Interpreters
Family members and friends typically don’t understand … affect LEP patients and ensure ongoing learning and training
in this area
Involve patients in Family
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/hospitalguide/lephospitalguide.pptx
January 01, 2011 - safe quality of care
Causes of Adverse Events for LEP and Culturally Diverse Patients
Use of Family … Members/Friends or Nonqualified Staff as Interpreters
Inability to understand subtleties of language … minimizing reports of pain, deferring to authority figures, and adhering to gender roles
Use of Family … Members/Friends or Nonqualified Staff as Interpreters
Family members and friends typically don’t understand … that affect LEP patients and ensure ongoing learning and training in this area
Involve patients in Family
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healthcare411.ahrq.gov/research/publications/search.html?page=0
January 01, 2024 - & Measures Education & Training Health Information Technology Hospitals & Health Systems Patient & Family … diagnosis-related events and how patient feedback can most effectively be used to learn from patient and family … identifying diagnostic failures, and how patient feedback can enrich clinicians’ understanding of patient and family