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  1. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_shoulder-dystocia.docx
    May 01, 2017 - assistance to put plan for safe delivery into place · Role designation of staff (e.g. recorder, patient/family … Patient and Family Engagement (CUSP Module) Key Perinatal Safety Elements Examples Communicate with … patient and family during episode … · Patient and family are part of the team. · Ensure a shared mental model with patient and family … · Investigation · Ongoing communication with the patient and family Disclose any unintended outcomes
  2. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/rodriguez/rodriguez.pptx
    September 05, 2012 - Intervention staff, IT/Data staff, primary care teams, leadership) North East Medical Services, Gardner Family … adaptations to the models were important Emphasizing physician-led teams for Chinese patients Emphasizing family … Suburban 7 clinics with ~40 clinicians serving low- income families. … Suburban 7 clinics with ~40 clinicians serving low- income families. … Suburban 7 clinics with ~40 clinicians serving low-income families.
  3. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar05/mixed_methods.pptx
    December 03, 2013 - He is Professor and Director of Research at the Department of Family Medicine and Community Health, Rutgers-Robert … Michael Magill is Chairman of the University of Utah School of Medicine Department of Family and Preventive … of Healthcare Administration, David Eccles School of Business; and Adjunct Professor, Department of Family … Andrada Tomoaia-Cotisel is a Research Associate, Department of Family and Preventive Medicine, School … and Health Economist Norman Waitzman, Ph.D., Health Economist Timothy Farrell, M.D., Geriatrician and Family
  4. healthcare411.ahrq.gov/news/blog/ahrqviews/patient-workforce-safety.html
    March 01, 2023 - resources are built around four foundational areas: culture, leadership and governance; patient and family … Tools to Engage Patients and Families in Making Healthcare Safer : Patients and families are powerful … Surveys on Patient Safety Culture: This family of surveys asks healthcare providers and staff about … AHRQ looks forward to working with HHS, Federal partners, healthcare leaders, patient and family advocates
  5. healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-slides.html
    March 01, 2017 - Resident and Family Engagement. Sustainability. … Frontline staff Engage with leaders, residents, and families in safety improvement. … Tools for communicating with residents and family members. … Image: A gorup of people with a resident in a wheelchair Slide 12: Resident and Family Engagement … Methods and tools for working with residents and families to involve them in their care to increase
  6. healthcare411.ahrq.gov/antibiotic-use/ambulatory-care/index.html
    October 01, 2022 - Learning strategies for communicating with patients, their families, and colleagues about antibiotic … Full Diagram Learn strategies for communicating with colleagues, patients, and families about antibiotic … recommended that you review the content in “Learn strategies for communicating with colleagues, patients, and families … recommended that you review the content in “Learn strategies for communicating with colleagues, patients, and families … activities in your practice” and “Learn strategies for communicating with colleagues, patients, and families
  7. healthcare411.ahrq.gov/patient-safety/settings/hospital/candor/videos/compensation.html
    August 01, 2022 - Hospital Fall Prevention in Hospitals Training Program Hospital Resources CANDOR Family-Centered … Pharmacy Multiple Settings Quality Measures Reports Engaging Patients and Families … This video demonstrates an example of the provider's presentation of its offer of compensation to the family
  8. healthcare411.ahrq.gov/teamstepps-program/index.html
    Videos Patient Videos Access three videos that feature patient or family caregiver … outcomes by improving communication and teamwork skills among healthcare teams, including patients and family … Patients & Family Caregivers Frontline Providers Administrators Experienced Trainers
  9. Safemed Facguide (doc file)

    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemed_facguide.docx
    May 01, 2017 - This aspect of perinatal safety calls for L&D units to engage patients and families in the process of … Educating patients and families regarding oxytocin use—for example, the infusion procedure, mobility … Educating patients/families regarding expected signs and symptoms related to use, and providing instructions … Educating patients and families regarding magnesium use—for example, the infusion procedure, mobility … Educating patients and families regarding the frequency of nursing assessment and monitoring, signs and
  10. healthcare411.ahrq.gov/teamstepps/lep/handouts/leputcomesasst.html
    December 01, 2012 - Alejandro, arrives at the emergency department (ED) by ambulance in a coma, accompanied by several familymembers. … The family members speak Spanish and Alejandro's mother, Juanita, speaks some English.
  11. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_slides_best-practices.pptx
    November 20, 2014 - Physical or occupational therapist Other staff assigned to the unit on a regular basis Patient and family … unit – among nurses, nurses and assistants, nurses and physicians, and nurses and patients and their families … Don’t forget prevention education for the patient, family members, and significant others.
  12. healthcare411.ahrq.gov/news/blog/ahrqviews/impacts-gun-violence.html
    March 01, 2023 - thousands of people killed and wounded by these acts of violence pose a heavy burden of grief upon their families … These patients are their neighbors, their friends, their classmates, and at times their own relatives … Alliance to Advance Patient Safety , a partnership of healthcare systems, Federal partners, patients, and families
  13. healthcare411.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/medication/safe-medication-slides.html
    July 01, 2023 - Pharmacy Multiple Settings Quality Measures Reports Engaging Patients and Families … Patient and Family Engagement (CUSP Module). … Communication with patient/family. … Provide patient/family education regarding oxytocin use. … Communication with patient/family.
  14. healthcare411.ahrq.gov/cpi/about/nac/pcortf-snac.html
    November 01, 2022 - Chair, Department of Family Medicine Adventist Health White Memorial Medical Center   John C. … Hellman Endowed Professor and Chair Department of Family and Community Medicine University of California … Professor Population and Quantitative Health Sciences and Family Medicine and Community Health Chief … Assistant Secretary for Children and Families North Carolina Department of Health and Human Services
  15. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/antibiotic-stewardship/abx-stewardship-part2.pptx
    March 01, 2017 - Sometimes residents and families can be the ones driving inappropriate antibiotic use. … Engaging and educating residents and families is a crucial part of a successful stewardship program. … information is being communicated in a way that is easy and straightforward for the resident and his or her family … attention to this program and for working to make your long-term care facility a safer place for residents, familymembers and staff.
  16. healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-july2016.pptx
    January 01, 2016 - Clinical and Educational Implementation Slide ‹#› Interprofessional Education at UF Interdisciplinary Family … Health/Putting Families First program since 1999 1st year students, IP teams work with local families … Mod 1 05.2 Page ‹#› TeamSTEPPS® UF Clinical and Educational Implementation Slide ‹#› Putting Families … First (PFF) Program 4 students in an IP team assigned to local family 4 home visits and a health improvement … project for family 6 small group sessions with an IP faculty team Teamwork challenges: Scheduling visits
  17. healthcare411.ahrq.gov/research/publications/search.html?page=6
    January 01, 2017 - & Measures Education & Training Health Information Technology Hospitals & Health Systems Patient & Family … November 2016 Publication Number: A1417-EHC029-B Chartbook on Person- and Family-Centered … Care This chartbook includes a summary of quality and disparities across measures of person- and family-centered … National Healthcare Quality and Disparties Report and figures illustrating select measures of person- and family-centered
  18. healthcare411.ahrq.gov/news/newsroom/case-studies/201527.html
    September 01, 2015 - resources have helped WHA member hospitals improve hospital safety, prevent falls, and increase patient and family … More recently, WHA started using other AHRQ tools, including the Guide to Patient and Family Engagement … This guide focuses on four primary strategies to promote patient/family engagement in hospital safety … AHRQ Product(s): Comprehensive Unit-based Safety Program (CUSP), Guide to Patient and Family
  19. healthcare411.ahrq.gov/health-literacy/publications/ten-attributes.html
    January 01, 2024 - Literacy Assessment ) Guidelines for Translating CAHPS Surveys Health Literacy and Patient and Family … Available from the American Board of Pediatrics, the American Academy of Family Physicians, and OptumHealth … This increases the chances that materials, programs, and services will meet the needs of patients and families … Guide for Developing a Community-Based Patient Safety Advisory Council Patient and Families as Advisors … Effective spoken communication between patient and families and healthcare professionals and staff is
  20. healthcare411.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/examples.html
    April 01, 2019 - Percentage of family members of long-stay residents reporting how often the resident looked and smelled … Whether the facility has resident councils, family councils, or both.

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