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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/patient-family-centered-care-transcript.doc
    April 09, 2013 - So, it's not the patient that's in bed 202 today or their family member who's pacing the hall, it's a … patient or a family member that have been in your facility that understand the workings of it, that … those really do involve the family member who's pacing the hall and the patient in Room 202. … How often do we say, "You know, I'd like to talk to that family member, but I really have rounds to make … Well, there were times when the family member was willing, but the patient really didn't want that to
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/common-cold-handout-english.docx
    September 01, 2022 - The Common Cold – Patient and Family Member Handout (English) The Common Cold Directions for
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/common-cold-handout-spanish.docx
    September 01, 2022 - The Common Cold – Patient and Family Member Handout (Spanish) El resfriado común Directions for
  4. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/uti-handout-english.docx
    September 01, 2022 - Urinary Tract Infection – Handout and Family Member Pamphlet (English) Urinary Tract Infection
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/uti-handout-spanish.docx
    September 01, 2022 - Urinary Tract Infection – Handout and Family Member Pamphlet (Spanish) Infección de las vías urinarias
  6. ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3b.html
    July 01, 2018 - Supporting increases in patient or family member knowledge, skills, or abilities. … member volunteer. … Eliciting patient and family member feedback . … members or family members only. … by patients and family members.
  7. ce.effectivehealthcare.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
    March 01, 2017 - family members. … Watch this video to see a demonstration of staff listening to the concerns of a family member. … members by providing timely, accurate information, ensuring that the resident and family member understand … learned from an interaction with a family member who had a concern. … member?
  8. ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/patient-family-engagement/sl-pat-fam.html
    September 01, 2013 - Discuss how to communicate an adverse event to a patient and family members. … Involves patients and family members as: Members of the health care team. … How to Work With Patient and Family Advisors 1 Invite two or three patients and family members to … Get a translator’s assistance if the patient or family member cannot understand you. … IDEAL Discharge Planning is an effective tool for ensuring patient and family member engagement and education
  9. ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
    May 01, 2017 - When possible, encourage family member inclusion in the surgical process before and after surgery. … at which family members will be invited to join. … member or other caregivers in an ASC setting. … If a patient or family member is not English speaking, a medical translator can be provided at any time … The following videos show a patient and his family member engaged in the checklist process with their
  10. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/family-members-UTI.pdf
    June 01, 2021 - Talking With Residents and Family Members About Urinary Tract Infections (UTIs) Talking With … Residents and Family Members About Urinary Tract Infections (UTIs) My father is not himself today
  11. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_1_Brochure_508.pdf
    May 19, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 1) Become a Patient and Family … care for all patients and family members • Gives feedback to the hospital based on his or her own … members. … What’s most important is your experience as a patient or family member. … Members include patients, family members, and hospital staff.
  12. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_1_Brochure_508.docx
    February 24, 2011 - for all patients and family members Gives feedback to the hospital based on his or her own experiences … members. … What’s most important is your experience as a patient or family member. … Advisors help us make these materials easier for all patients and family members to understand and use … Members include patients, family members, and hospital staff.
  13. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/nh/index.html
    August 01, 2023 - Member Survey Measures Development of Family Member Survey Development of Resident Surveys … ) with the nursing home and their perceptions of the quality of care provided to a family member living … Download the Family Member Survey. … Learn about the development of the Nursing Home Family Member Survey . … Quality Measures From the Family Member Survey The Nursing Home Family Member Survey produces the following
  14. ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3.html
    July 01, 2018 - Patients and family members . … Patients and family members . … Family member presence during rounds . … members prefer to have at least one family member present during rounds. 52-54 Results from a survey … patients and family members responded that family member presence was important.
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/informacion-en-espanol/bronchitis-handout-spanish-no-logo-instructions.pdf
    September 01, 2022 - Bronquitis aguda (Resfriado de pecho) – Patient and Family Member Handout (Spanish) Bronquitis
  16. ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyex9.html
    July 01, 2018 - Orders and discharge paperwork clarified, patients / families involved in decisions Patients, families … , 170 New information discovered from family 46% of time. 52 Family member added 1 minute to rounding … member/ friend and is considered part of care team 177 Family, patient, nurses, and other providers … members" 57 Access to medical records by patients and families 169 Allow patients and families … Strategies to Engage Patients and Families as Part of the Health Care Team.
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_5_InfoSession_508.pdf
    May 19, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 5) Guide to Patient & Family Engagement … are • Patients and family members who have experienced care at our hospital • Your experiences qualify … council members – Patients and families as members of hospital quality and safety committees • … the care experience for all patients and families – Discuss and plan changes to improve hospital … • Patients and family members are ready to become advisors when: – They are willing to talk about their
  18. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T6-Managing_Resident_and_Family_Expectations_Final.pdf
    October 01, 2016 - and Engage Residents and Family Members Tool 6. … Let’s form teams of three: a family member, a nurse, and an observer. … • When you are playing the family member—think about a recent situation where a family member wanted … antibiotics for a resident and then you will play that family member …  From the family member view, what did you think of the reaction?
  19. ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/patient-family-centered-care-slides.html
    December 01, 2017 - Patient and family engagement involves: “collaborating with patients and families of all ages, at all … [Patient and family engagement] acknowledges that families, however they are defined, are essential … Slide 15 Involving Patients and Family Members as “Team” Serve on the CUSP team Provide input … member perspectives to quality improvement efforts Focus Groups- Past patients or family members share … : Goal: 2/3 patients or family members Diversity: Very important component Age, gender, varied
  20. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T6-Managing_Resident_and_Family_Expectations_Final.docx
    October 01, 2016 - Let’s form teams of three: a family member, a nurse, and an observer. … When you are playing the family member—think about a recent situation where a family member wanted antibiotics … for a resident and then you will play that family member. … From the family member view, what did you think of the reaction? … Do you think a family member would have continued to request antibiotics?

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