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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pdf
    May 22, 2013 - Patient and family engagement: • Creates an environment where patients, families, clinicians, and … • How do patients and families feel at discharge? … (continued) Clinicians and hospital staff Patients and family members • Are taught that discharge … (continued 2) • [Insert 1 to 2 experiences from real patients or family members on what the discharge … members who will be caregivers – Patient has no family or other support – Family caregiver has not
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/become-an-advisor.docx
    May 01, 2017 - Are you thinking about becoming a patient and family advisor? … I am ready to be a patient and family advisor when— · I am willing to talk about the positive and negative … care experiences I had as a patient or family member of a patient … members. · I am willing to think beyond my own personal experiences. · I can bring a positive attitude … Adapted from resources from the Institute for Patient- and Family-Centered Care, Bethesda, MD.
  3. ce.effectivehealthcare.ahrq.gov/nursing-home/resources/template-letter-families.html
    August 01, 2022 - Home COVID-19 Action Network Resources Catalog Template Letter For Consent - Families … Catalog News Best Practice Summaries Template Letter For Consent - Families … Resource: Template Letter For Consent - Families ​This template letter can be used by long-term … care facilities to gain consent from residents' family members to vaccinate. … Source: AHCA/NCAL Topic(s): Vaccination Audience(s): Family Members Format: DOCX Publication Date
  4. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pdf
    May 24, 2013 - • Communicating to Improve Quality strategy and tools – What are we asking patients and families to … Patient and family engagement: • Creates an environment where patients, families, clinicians, and … members as: – Members of the health care team – Advisors working with clinicians and leaders to improve … members) • Aware that hospital staff are busy and may not want to bother you • Want to provide … (continued) • [Insert 1 to 2 experiences from real patients or family members: – Live presentation
  5. ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyex11.html
    July 01, 2018 - Description Who is involved Outcomes measured Engaging and supporting patients and families … in transition planning 32 , 188-194 Designating a person to ensure patient and family involvement … members to track medications and health records 190-192 , 195,196 Providing patients with daily medication … Accessing health information 182 Establishing an information resource center for patients and families … hospital or providing access to education videos through the hospital's television system Patient, family
  6. ce.effectivehealthcare.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/measurement-sets.html
    November 01, 2018 - ® Measures The CAHPS Nursing Home Surveys assess the experiences of nursing home residents and familymembers: The Long-Stay Resident Instrument captures both quality of life and quality of care from … The Family Member Instrument is designed to gather information from family members who have had direct … In addition to asking for an overall rating of care, this questionnaire asks family members to report … Whether the nursing home provides families with information and encourages their involvement.
  7. ce.effectivehealthcare.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/chapter3.html
    August 01, 2022 - All participants had experienced a patient safety event (either personally, through a family member, … Participants thought it was important for patients, family members, and others to be able to report a … member. … All participants had experienced a patient safety event (either personally or regarding a family member … A total of 33 patients and family members participated in the focus groups.
  8. ce.effectivehealthcare.ahrq.gov/patient-safety/reports/engage/choosing.html
    April 01, 2018 - Guide to Patient and Family Engagement in Hospital Quality and Safety Guide to Improving … Be Prepared To Be Engaged This strategy provides patients and family members with a card (the Be Prepared … strategy helps you validate that you have explained medical information clearly and that patients and familymembers understand what you have told them. … This strategy can help improve communication between team members and with the patient and family.
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_8_PrtpntIntrsts_508.pdf
    June 05, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 8) My Participation Interests … ]  Helping to develop or review informational materials for patients and family members  Providing …  Sharing my story with health care providers or others  Serving as a member of the patient and family … hospital name, staff liaison name, and email and phone contact information] Guide to Patient and Family
  10. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-appa-final508.pdf
    April 13, 2018 - The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families The … Be Prepared Note Sheet The Be Prepared Note Sheet is given to patients and family members before their … It can be given to the patient and family member at check-in or during rooming so they have time to … , you may want to consider including posters where they will be most visible to patients and their familymembers.
  11. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.pdf
    August 01, 2010 - Patient and family engagement encompasses behaviors by patients, family members, clinicians, and hospital … Engagement :: 7 • Negotiating interactions with family members. … Families are complicated, and it may be difficult for nurses to know which family members should be … present at bedside shift report and how to interact with those family members. … advisors acting out the roles of patient and family member.
  12. ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3a.html
    July 01, 2018 - members, and hospital staff, in engaging in new behaviors. … Stories from patients and families. Altruism. Sentinel event . … For many organizations, understanding how patients and family members experience their hospital stay … members). 152 A strong vision can facilitate growth and improvement by creating a pathway for change … members.
  13. ce.effectivehealthcare.ahrq.gov/diagnostic-safety/resources/issue-briefs/teledx-table1.html
    August 01, 2020 - It may be better than an office-based history to the extent that other family members can be involved … members. … Communication of Diagnoses Communication may be  enhanced if family members participate and facilitate … members. … Family Involvement Video visits provide an opportunity to engage patients and families.
  14. ce.effectivehealthcare.ahrq.gov/patient-safety/reports/engage/interventions/index.html
    June 01, 2023 - Patient and Family Engagement in Primary Care … Guide to Patient and Family Engagement in Hospital Quality and Safety Guide to Improving … Safety News and Events Education & Training Resources Patient and Family … is a compilation of evidence-based best practices for improving patient safety through patient, family … care between two members of the health care team, where the handoff occurs in front of the patient and family
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.docx
    August 01, 2010 - Patient and family engagement encompasses behaviors by patients, family members, clinicians, and hospital … Negotiating interactions with family members. … Families are complicated, and it may be difficult for nurses to know which family members should be present … at bedside shift report and how to interact with those family members. … advisors acting out the roles of patient and family member.
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-slides.pptx
    September 01, 2022 - Communicating with Patients and Families around Antibiotic Decisions - Slides Communicating With Patients … and Families About Antibiotic Decisions Ambulatory Care AHRQ Safety Program for Improving Antibiotic … No. 17(22)-0030 September 2022 Communicating With Patients and Families AHRQ Safety Program for Improving … Care 10 Third Scenario – Concern Friend or Family Member With Different Management Problem … : Another clinician has prescribed antibiotics for a family member who sounds like they have similar
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/advanced-practice-guide.pdf
    March 01, 2016 - Practices The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … For those practices that are already actively engaging patients and families, but looking to further … and families with members of the health care team to guide practice improvements. … Engaging patients and their family members in a team-based care approach improves care quality, safety … member to change behavior.
  18. ce.effectivehealthcare.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/become-an-adviser.html
    July 01, 2023 - Pharmacy Multiple Settings Quality Measures Reports Engaging Patients and Families … AHRQ Safety Program for Perinatal Care Are you thinking about becoming a patient and family advisor … care experiences I had as a patient or family member of a patient. … members. … Adapted from resources from the Institute for Patient- and Family-Centered Care, Bethesda, MD.
  19. ce.effectivehealthcare.ahrq.gov/patient-safety/reports/engage/results.html
    March 01, 2017 - members 14 Caregivers 7 Nurses 3 Physicians 10 Pharmacist 1 Other providers * … member or friend with them to the appointment, particularly if expecting bad news. … The provider can be a coach or instructor to empower patients and family members to be engaged in their … Care team models, including approaches to frame the patient and family members as part of the care team … members as advisors, board members, or active participants in their care.
  20. ce.effectivehealthcare.ahrq.gov/patient-safety/reports/engage/interventions/prepared.html
    June 01, 2023 - Guide to Patient and Family Engagement in Hospital Quality and Safety Guide to Improving … Training Resources Be Prepared To Be Engaged: Intervention Patient and Family … the patient and family about the Be Prepared to Be Engaged strategy. … Poster, flyer, or handout that explains the goal of the Be Prepared strategy and the patient and family … Patient Note Sheet [PDF, 199 KB] Encourage patients and/or family members to take notes during the

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