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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/engage/rfe-role-leader.pdf
    March 01, 2017 - Involving residents and family members in harm prevention efforts— • Promotes a comprehensive approach … • Establish a relationship with residents and their family members so you can understand their needs … • Ask residents and family members to provide feedback on their experiences. … • Recruit, orient, and support residents and family members to serve on councils. … • Provide education to help residents and family members build skills, knowledge, and confidence to
  2. ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/patient-family-engagement-ed-slides.html
    December 01, 2017 - Describe examples of engaging patients and families in CAUTI prevention in the ED. … as patients, families, their representatives, and health professionals working in active partnership … advisors to serve on ED safety and quality performance improvement teams Images: Three photos of families … patients, family members and staff: Concerns/fears: What are the unique concerns or issues? … resources to support the work Recognize accomplishments and progress Educate staff and patients/families
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/partnering-patients-family.pdf
    April 01, 2022 - Issue Patients and family members* are often referred to as the most underutilized patient safety resource … This may be done in a common area where educational classes take place for family members and other … members, to help design educational materials to be used with future patients and family membersmembers, to hear feedback from the patient and family regarding education and partnership related to … Encourage patients and family members to participate in care whenever possible for them to become more
  4. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
    March 06, 2013 - members. … Or you may be asked to speak to a group of patients and family members about becoming advisors. … important for patients and family members to participate in changes and improvements. … member got good quality care in the hospital. … You also may be able to think of times when you or your family member did not get good quality care.
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.docx
    March 13, 2013 - families Reaching out to staff, clinicians, patients, and families to identify and overcome barriers … hospitals improve quality and safety by engaging patients and family members. … engagement Serve as role models for partnering with patients and family members Provide the necessary … members Rounding connects senior leaders and board members with patients and families and signals to … members.
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/strat3_tool_3_pres_video_508.pptx
    July 23, 2010 - and engage patients and family members as members of the health care team. … member at our hospital. … feels like to the patient or family member: Live presentation or story Video Vignette or quote] 10 Strategy … Nursing staff conducts shift change reports at the patient’s bedside Patient can identify a family member … If patients choose, family members or friends can also participate.
  7. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_3_Pres_video_508.pdf
    May 30, 2013 - Patient and family engagement: • Creates an environment where patients, families, clinicians, and … (continued) • [Insert 1 to 2 experiences from real patients or family members, focus on what shift … change feels like to the patient or family member: – Live presentation or story – Video – Vignette … member or close friend to participate • Report should take about 5 minutes per patient • Purpose … in handoff – Informs the patient and family members about the patient’s care throughout the stay
  8. ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily5.html
    July 01, 2018 - For instance, with Patient and Family Advisory Councils, patients and family members can participate … Although true engagement may include patients and family members as partners in decisionmaking, not all … It is possible that if patients and family members are invited into one opportunity (e.g., change of … Many strategies and opportunities identified for engaging patients and family members in quality and … The supporting materials must clearly identify the benefits to patients, family members, health professionals
  9. ce.effectivehealthcare.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-advisers.html
    May 01, 2017 - Involves patients and family members as— Members of the health care team. … Better experiences of care for patients, family members, clinicians, and staff. … : Think about patients or family members who— Share insights and experiences in productive ways. … Slide 29: Working With Patient and Family Advisors Patients and family members as— Essential members … members.
  10. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/engagement.pptx
    May 01, 2017 - Engaging in Everyday Care Care team members can provide opportunities for patients and family members … to be involved in their care by— Inviting patients and family members to partner with their health care … members or others, such as a doula, who are involved in the patient’s care Highlight main points of … communication strategies Invite the patient and family members to write questions on the whiteboard to … Partnering with Patients and Families to Design a Patient- and Family-Centered Health Care System: A
  11. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/Patient_and_Family_Engagement_in_the_ED_transcript.docx
    July 07, 2015 - She defines patient and family engagement in this article as a process through which patients, familiesmember in understanding the progress of their care as well as opportunities for the patient and family … Many emergency departments are eliminating the concept of visitors as it relates to family members and … Consider these elements as you help promote patient engagement among patients, family members, and staff … The key message is with all of these elements is that patients and their family members can effectively
  12. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
    April 01, 2011 - and engage patients and family members as members of the health care team. … member at our hospital. … Often, family members don’t want to admit that they have these concerns to the patient or other family … Ask if the patient if he or she wants to include a family member or close friend who will be actively … Ask the patient and family members which days and times work well.
  13. ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyapa.html
    July 01, 2018 - How, if at all, does patient and family engagement relate to patient- and family-centered care? … What can family members do? … What can patients and family members do? … Did this differ for different types of patients, family members, or providers? … engagement seem to resonate most with patients and families?
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_7_Story_Hndout_508.docx
    February 10, 2011 - Strategy 1: Working with Patients & Families as Advisors (Tool 7) Strategy 1: Working with Patients … & Families as Advisors [Type text] [Type text] [Type text] Strategy 1: Working With Patients & Families … Key points about your hospital experiences When you or your family member was in the hospital, what … When you or your family member was in the hospital, what things did not go well? … Guide to Patient and Family Engagement O Guide to Patient and Family Engagement :: 1
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pfengagement-advisers.docx
    May 01, 2017 - Strategy 1: Working with Patients & Families as Advisors (Tool 14) Strategy 1: Working with Patients … & Families as Advisors [Type text] [Type text] [Type text] AHRQ Safety Program for Ambulatory Surgery … & Families as Advisors (Tool 14) Readiness To Partner With Patient and Family Advisers As a clinician … members bring a perspective to a project that no one else can provide I believe that patients, familymembers, staff, and clinicians can look beyond their own experiences and issues to come up with practical
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_14_HO_508.docx
    February 10, 2011 - Strategy 1: Working with Patients & Families as Advisors (Tool 14) Strategy 1: Working with Patients … & Families as Advisors [Type text] [Type text] [Type text] Strategy 1: Working With Patients & Families … in planning and decisionmaking at the program and policy level I believe that patients and family members … bring a perspective to a project that no one else can provide I believe that patients, family members … and Family Engagement
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_14_HO_508.pdf
    May 16, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 14) Guide to Patient and Family … Engagement Readiness to Partner With Patient and Family Advisors As a clinician or staff member, … I am ready to work with patient and family advisors when:  I believe in the importance of patient … members bring a perspective to a project that no one else can provide  I believe that patients, … family members, staff, and clinicians can look beyond their own experiences and issues to come up with
  18. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pptx
    July 23, 2010 - and engage patients and family members as members of the health care team. … member at our hospital. … Also ask which family members the patient would like to be involved in his or her care. … members. … Remember that the hospital is an unfamiliar environment for many patients and family members.
  19. ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3c.html
    July 01, 2017 - Building on facilitators identified for patients, family members, and providers, as well as internal … Participants noted that patients and family members would need an invitation to ask questions of providers … members and should give specifics on how to include patients and family members as part of the health … members asking them to participate in Patient and Family Advisory Councils or PowerPoint presentations … Stories about experiences from patients and family members have a large impact at all levels—from the
  20. ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-material-guide.html
    May 01, 2017 - Members Slides 19-21 Opportunities for Patient and Family Engagement in Your Facility * Slides … define patient and family engagement, and compare definitions with slides 4-5. … engagement within the facility and ways to facilitate and motivate staff to engage patients and familiesMembers Method: Hand out slides 19-21 and facilitator notes at meeting and ask all attendees to review … Encourage the team to suggest another way to engage patients and families within your facility if they

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