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cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes6.html
August 01, 2022 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Module 5 provides detailed information concerning the elements of disclosure to patients and families … The patient and the family are the first victim(s) after an event, but the second-victim is the caregiver … The second-victim understands that disclosure of the event will occur with the patient and/or family … and might be concerned about whether the patient and/or family will choose to sue the organization.
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-slides-508.pdf
April 10, 2018 - AHRQ
Guide to Improving Patient Safety in
Primary Care Settings by Engaging
Patients and Families … development of a Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … create opportunities for meaningful engagement between primary care practices and their patients and families … Presentation Notes
The Create a Safe Medicine List Together strategy is an effort to engage patients and families … Staff within your practice will work with the patients and their families to develop a complete and accurate
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cahps.ahrq.gov/patient-safety/diagnostic-excellence-grants/index.html
June 01, 2023 - Patient Safety Resources by Setting
Quality Measures
Reports
Engaging Patients and Families … Re-Engineering Patient and Family Communication To Improve Diagnostic Safety Resilience
Principal Investigators … 01
Project Aims:
Characterize the diagnostic journey, focusing on successes, errors, and patient/family … Adapt PFC I-PASS to create Outpatient PFC I-PASS, a structured communication intervention for patients/families … Evaluate the effectiveness of PFC I-PASS (discharge and outpatient) to improve patient/family and clinician
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cahps.ahrq.gov/sites/default/files/2024-02/pace-report.pdf
January 01, 2024 - Main, PhD*
John Westfall, MD*
Daniel Harris, PhD**
Organizational Affiliations:
*Department of Family … Additionally, patients or family members may be ameliorators by recognizing the
error and taking action … We received 284 completed surveys, of which 170 (60%) indicated that the respondent or a
family member … BMC Family Practice
2005 Mar 8; 6(1):11. … Journal of Family Practice. 1997;45:40-6.
3 Dovey SM, Meyers DS, Phillips RL, et al.
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-quickstart-final508.pdf
April 04, 2018 - Together
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families … The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
4
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cahps.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/26-patient-education-guide.docx
June 01, 2023 - Ask if they, their family members, or anyone they know had surgery before, and if they have questions … For example, many patients and family reviewers for the colorectal surgery booklet had questions about
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cahps.ahrq.gov/ncepcr/communities/pbrn/registry/ambulatory-care-research-network.html
January 01, 2012 - January 1, 2012
Network Acronym:
ACRN
Network Type:
Mixed Network (a combination of family … Younge
Network Member Email:
rgy2103@cumc.columbia.edu
Network Member Role:
Chief, Family … Presbyterian Hospital and the Columbia University Medical Center to improve the health and well-being of families
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cahps.ahrq.gov/patient-safety/settings/hospital/resource/index.html
August 01, 2022 - Hospital
Fall Prevention in Hospitals Training Program
Hospital Resources
CANDOR
Family-Centered … Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Communication and Optimal Resolution (CANDOR)
Emergency Severity Index
Guide to Patient and Family
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cahps.ahrq.gov/patient-safety/settings/ambulatory/index.html
July 01, 2022 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families offers … interventions and four case studies designed to improve patient safety by meaningfully engaging patients and families … creating a culture of safety, using checklists and other audit tools, and engaging with patients and their families … Toolkit for Engaging Patients To Improve Diagnostic Safety is designed to help patients, families,
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cahps.ahrq.gov/ncepcr/research/care-coordination/pcmh/define.html
August 01, 2022 - Partnering with patients and their families requires understanding and respecting each patient’s unique … Recognizing that patients and families are core members of the care team, medical home practices ensure … Medical home practices also excel at building clear and open communication among patients and families … evidence-based medicine and clinical decision-support tools to guide shared decision making with patients and families … White Papers
Creating Patient-centered Team-based Primary Care (PDF, 972 KB)
Engaging Patients and Families
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cahps.ahrq.gov/teamstepps/lep/traintrainers/lepigtrainer.html
October 01, 2020 - However, the doctor did not understand what the family was saying. … The family sued the hospital, resulting in a $71 million settlement. … However, the family member who was interpreting did not share this information with the doctor, because … When the care team asks family members or housekeeping staff to interpret, or when they rely on their … Imagine how you would feel if you made an error in interpretation that caused your family member to become
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cahps.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
June 01, 2022 - The Guide to Patient and Family Engagement in Hospital Quality and Safety will help hospitals work … as partners with patients and families to improve quality and safety. … handbook and tools for patients, families, and clinicians for each strategy. … The four strategies are: Helping hospitals recruit and work with patient and family advisors, communicating … change of shift report, and engaging patients and families in discharge planning.
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-3-slides.pptx
February 28, 2022 - team
Request information from others
Direct information to specific team members
Include patient or family … Practice example:
Pick a task you were asked to perform by a family member or friend in the past month
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cahps.ahrq.gov/talkingquality/measures/setting/long-term-care/hospice.html
January 01, 2023 - A primary caregiver (typically a member of the family) needs to be available around the clock to provide … Effectiveness Measures:
Percentage of families who said:
The hospice staff worked well together as … Patient-Centeredness Measures:
Percentage of families who said:
The patient was always treated with … Timeliness Measures:
Percentage of families who said the hospice did an excellent job of responding
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cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/rapid-response/rapid-response-slides.html
July 01, 2023 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Patient and Family Engagement (CUSP). … Communication with patient/family.
Use of briefings, huddles, and debriefings. … Slide 18: Key Safety Elements: Patient and Family Engagement
Unit approach incorporates—
Mechanisms … Communication with patient/family during rapid response.
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cahps.ahrq.gov/hai/cusp/modules/download/index.html
December 01, 2012 - Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
Spread
Patient and Family … Patient and Family Engagement
362 MB
3 min., 40 sec. … Patient and Family Engagement (3 video clips)
191 MB
1 min., 45 sec.
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_safe-csection.docx
May 01, 2017 - and benefits of cesarean delivery with the patient and family … · Process for consent may vary by urgency of the clinical situation, but the patient and family are … part of the team.
· Ensure a shared mental model with patient and family as well as the clinical team … .
· Have training and policies for L&D staff to provide timely, clear information to patient and family … · Investigation
· Ongoing communication with the patient and family
· Apology and remediation
· System
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/small-conf_impact_final_report.docx
January 01, 2011 - weather
Colorado
Perry Dickinson, MD
University of Colorado School of Medicine, Department of Family … Mehr, MD, MS
Department of Family & Community Medicine, University of Missouri
Shannon Canfield, MPH … HSC
Molly Bleecker
IMPaCT Program Manager, Office for Community Health, UNM HSC
Sonja Koukel
Family … Hinkle
National Academy for State Health Policy
Oklahoma*
Jim Mold, MD, MPH
Department of Family … Director at Oregon Rural Practice-based Research Network
Sally Bowman
Program Leader, Extension Family
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-roleplay-final508.pdf
April 03, 2018 - Scenarios
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families … 4Scenario 1
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families … 3Scenario 2
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
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cahps.ahrq.gov/news/newsletters/e-newsletter/854.html
March 01, 2023 - Patient and Family Engagement Is First Theme in AHRQ’s New Series of Patient Safety Research Summaries … Patient and Family Engagement Is First Theme in AHRQ’s New Series of Patient Safety Research Summaries … “Improving Healthcare Safety by Engaging Patients and Families” (PDF, 1.4 MB) is the first in a new … Research has shown that involving patients, families and caregivers in the planning, delivery and evaluation … Since 2000, AHRQ has supported 53 patient safety projects related to increasing patient and family engagement