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cahps.ahrq.gov/patient-safety/settings/hospital/candor/videos/compensation.html
August 01, 2022 - Hospital
Fall Prevention in Hospitals Training Program
Hospital Resources
CANDOR
Family-Centered … Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … This video demonstrates an example of the provider's presentation of its offer of compensation to the family
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cahps.ahrq.gov/teamstepps-program/index.html
Videos
Patient Videos
Access three videos that feature patient or family caregiver … outcomes by improving communication and teamwork skills among healthcare teams, including patients and family … Patients & Family Caregivers
Frontline Providers
Administrators
Experienced Trainers
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemed_facguide.docx
May 01, 2017 - This aspect of perinatal safety calls for L&D units to engage patients and families in the process of … Educating patients and families regarding oxytocin use—for example, the infusion procedure, mobility … Educating patients/families regarding expected signs and symptoms related to use, and providing instructions … Educating patients and families regarding magnesium use—for example, the infusion procedure, mobility … Educating patients and families regarding the frequency of nursing assessment and monitoring, signs and
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cahps.ahrq.gov/teamstepps/lep/handouts/leputcomesasst.html
December 01, 2012 - Alejandro, arrives at the emergency department (ED) by ambulance in a coma, accompanied by several family … members. … The family members speak Spanish and Alejandro's mother, Juanita, speaks some English.
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_slides_best-practices.pptx
November 20, 2014 - Physical or occupational
therapist
Other staff assigned to the unit on a regular basis
Patient and family … unit – among nurses, nurses and assistants, nurses and physicians, and nurses and patients and their families … Don’t forget prevention education for the patient, family members, and significant others.
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cahps.ahrq.gov/news/blog/ahrqviews/impacts-gun-violence.html
March 01, 2023 - thousands of people killed and wounded by these acts of violence pose a heavy burden of grief upon their families … These patients are their neighbors, their friends, their classmates, and at times their own relatives … Alliance to Advance Patient Safety , a partnership of healthcare systems, Federal partners, patients, and families
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cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/medication/safe-medication-slides.html
July 01, 2023 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Patient and Family Engagement (CUSP Module). … Communication with patient/family. … Provide patient/family education regarding oxytocin use. … Communication with patient/family.
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cahps.ahrq.gov/cpi/about/nac/pcortf-snac.html
November 01, 2022 - Chair, Department of Family Medicine
Adventist Health White Memorial Medical Center
John C. … Hellman Endowed Professor and Chair
Department of Family and Community Medicine
University of California … Professor
Population and Quantitative Health Sciences and Family Medicine and Community Health
Chief … Assistant Secretary for Children and Families
North Carolina Department of Health and Human Services
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/antibiotic-stewardship/abx-stewardship-part2.pptx
March 01, 2017 - Sometimes residents and families can be the ones driving inappropriate antibiotic use. … Engaging and educating residents and families is a crucial part of a successful stewardship program. … information is being communicated in a way that is easy and straightforward for the resident and his or her family … attention to this program and for working to make your long-term care facility a safer place for residents, family … members and staff.
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-july2016.pptx
January 01, 2016 - Clinical and Educational Implementation
Slide ‹#›
Interprofessional Education at UF
Interdisciplinary Family … Health/Putting Families First program since 1999
1st year students, IP teams work with local families … Mod 1 05.2 Page ‹#›
TeamSTEPPS®
UF Clinical and Educational Implementation
Slide ‹#›
Putting Families … First (PFF) Program
4 students in an IP team assigned to local family
4 home visits and a health improvement … project for family
6 small group sessions with an IP faculty team
Teamwork challenges:
Scheduling visits
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cahps.ahrq.gov/research/publications/search.html?page=6
January 01, 2017 - & Measures Education & Training Health Information Technology Hospitals & Health Systems Patient & Family … November 2016
Publication Number: A1417-EHC029-B
Chartbook on Person- and Family-Centered … Care
This chartbook includes a summary of quality and disparities across measures of person- and family-centered … National Healthcare Quality and Disparties Report and figures illustrating select measures of person- and family-centered
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cahps.ahrq.gov/news/newsroom/case-studies/201527.html
September 01, 2015 - resources have helped WHA member hospitals improve hospital safety, prevent falls, and increase patient and family … More recently, WHA started using other AHRQ tools, including the Guide to Patient and Family Engagement … This guide focuses on four primary strategies to promote patient/family engagement in hospital safety … AHRQ Product(s):
Comprehensive Unit-based Safety Program (CUSP),
Guide to Patient and Family
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cahps.ahrq.gov/health-literacy/publications/ten-attributes.html
January 01, 2024 - Literacy Assessment )
Guidelines for Translating CAHPS Surveys
Health Literacy and Patient and Family … Available from the American Board of Pediatrics, the American Academy of Family Physicians, and OptumHealth … This increases the chances that materials, programs, and services will meet the needs of patients and families … Guide for Developing a Community-Based Patient Safety Advisory Council
Patient and Families as Advisors … Effective spoken communication between patient and families and healthcare professionals and staff is
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cahps.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/examples.html
April 01, 2019 - Percentage of family members of long-stay residents reporting how often the resident looked and smelled … Whether the facility has resident councils, family councils, or both.
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cahps.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
December 01, 2012 - Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
Spread
Patient and Family … By ensuring that staff, patients, and patients' families are communicating, nurse managers help unit … Patient- and family-centered care
Nurse managers work with patients, families, and unit staff to develop … patient- and family-focused care plans. … Involving patients and their families in their care ensures the best possible care for the patient and
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cahps.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-chronic-care.html
September 01, 2020 - Reder: SDM is a process in which the older person/patient, their family/caregiver, their provider(s) … Are there any best practices for when the vet lives in another state and family members are scattered … Reder: it’s very common for older people, including older veterans, to be more isolated and have families … That has been a priority at VA for some time to make sure that family caregivers are really involved … They are collecting information from the patient and updating the patient's chart with medical, family
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cahps.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar05/mixedmethods.html
June 01, 2017 - of Healthcare Administration, David Eccles School of Business; and Adjunct Professor, Department of Family … Andrada Tomoaia-Cotisel is a Research Associate, Department of Family and Preventive Medicine, School … Julie Day, M.D., Family Medicine Physician and Quality Medical Director, Community Clinics. … Timothy Farrell, M.D., Geriatrician and Family Medicine Physician. … Michael Magill, M.D., Family Medicine Physician and Executive Medical Director University of Utah Health
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cahps.ahrq.gov/sites/default/files/wysiwyg/healthsystemsresearch/virtual-roundtable-discussion/climate-resiliency-roundtable-bios.pdf
February 01, 2022 - She is highly skilled in population health, patient and family
engagement, and measures and materials … Meyers, a family physician, helps lead the Agency's mission of
producing evidence to make health care … Before joining AHRQ in 2004, he practiced family medicine, including maternity care, in a
community … health center in southeast Washington, D.C., and directed the Georgetown
University Department of Family … He was
previously the Robert Wood Johnson Foundation (RWJF) Professor
Emeritus of Family & Community
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
April 01, 2016 - Effective communicators who participate in conversations
with patients, families, and caregivers following … These individuals should demonstrate:
■ Experience in communicating with patients and families about … and competencies should be involved in delivering communication about adverse
events to patients, families … specifically recognize
and name the family members’ emotional or psychological states, and tend to express … ■ Acknowledge difficulty of family hearing and assimilating the bad news.
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cahps.ahrq.gov/patient-safety/diagnostic-excellence-grants/index.html
June 01, 2023 - Patient Safety Resources by Setting
Quality Measures
Reports
Engaging Patients and Families … Re-Engineering Patient and Family Communication To Improve Diagnostic Safety Resilience
Principal Investigators … 01
Project Aims:
Characterize the diagnostic journey, focusing on successes, errors, and patient/family … Adapt PFC I-PASS to create Outpatient PFC I-PASS, a structured communication intervention for patients/families … Evaluate the effectiveness of PFC I-PASS (discharge and outpatient) to improve patient/family and clinician