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ahrqpubs.ahrq.gov/cpi/about/nac/naa-snac-recommendations.html
February 01, 2024 - National Action Plan to Advance Patient Safety (culture, leadership, and governance; patient and family … The human connection between patients (with their families/caregivers) and healthcare providers is the … Healthcare systems will ensure the voices of patients, families/caregivers, and employees are at the … Healthcare systems will develop a safety plan that empowers the voice of patients and families by 2024 … National Action Plan including governance and leadership and inclusive engagement with patients and families
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/ldusafety_facguide.pdf
May 01, 2017 - • Role designation of staff (e.g. recorder,
patient/family communicator)
• Clinical maneuvers and … algorithms,
and protocols;
• communication with rapid responders;
• communicating with patient/family … The key safety elements are as follows:
• Communicating and educating patients
and families around … This may include assigning a
staff member to communicate with the
family during the response, and … o Investigation
o Ongoing communication with the
patient and family
o Apology and remediation
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - many projects that support improved communication within the healthcare team
and with patients and families … them are:
» The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and
Families … www.ahrq.gov/data/infographics/health-literacy.html
www.ahrq.gov/professionals/quality-patient-safety/patient-family-engagement … pfeprimarycare/interventions/teach-back.html
https://www.ahrq.gov/professionals/quality-patient-safety/patient-family-engagement … /pfeprimarycare/index.html
https://www.ahrq.gov/professionals/quality-patient-safety/patient-family-engagement
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ahrqpubs.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
March 01, 2017 - including senior leadership engagement, staff empowerment, teamwork and communication, resident and family … members. … Slide 12: Resident and Family Engagement
Say:
In the Resident and Family Engagement module, we … will—
Define resident-centered care
Explain the importance of engaging residents and family members … Distinguish between different methods of engaging residents and family members
Discuss how to work
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ahrqpubs.ahrq.gov/data/visualizations/prescription-antidepressants.html
March 01, 2022 - in the use of antidepressants and antipsychotics according to age group, sex, race / ethnicity, and family … least one prescription for antidepressants and antipsychotics and their age, sex, race / ethnicity, and family … Then select Demographic View (age, sex, race/ethnicity, family poverty status, or insurance).
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ahrqpubs.ahrq.gov/hai/quality/tools/cauti-ltc/education-bundles.html
February 01, 2019 - educational materials for in-service training of facility staff, and when appropriate, residents and families … and Maintenance
Provides best practice strategies that clinicians, frontline staff, residents, and families … communication strategies to address alternatives to antibiotic use with providers, LTC staff, and residents and family … members.
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ahrqpubs.ahrq.gov/talkingquality/resources/comparative-reports/nursing-homes.html
October 01, 2022 - homes are assigned scores on the following quality measures: resident satisfaction and quality of life, family … of care provided by nursing homes in Rhode Island, including information on resident satisfaction, family … and Medicaid certifications; and quality measures, such as staffing, health inspections, resident and family … Users of this report can compare nursing homes based on their overall quality of care, resident and family
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ahrqpubs.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-3/slides.html
September 01, 2017 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Share the plan with the patient and his or her family members. … Slide 32: Case Study – Engage Patient/Family
Images: 1. … Patients or relatives are anxious about falls. … Involve patient/family in learning about the fall occurrence.
Prevent repeat falls.
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ahrqpubs.ahrq.gov/talkingquality/distribute/promote/act-early/identify.html
November 01, 2018 - To reach the very sick, you may need to identify as your primary audience the family members and close … Women make most of the health care decisions in families. … You could also appeal to the concern women have for the health of their family and close friends.
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ahrqpubs.ahrq.gov/teamstepps-program/welcome-guides/new-trainers.html
July 01, 2023 - been developed in consultation with experts in teamwork and team training that included patients and family … Patient Focus: How to involve patients and family caregivers in care processes and decision making is … Patients and family caregivers should be directly involved in care teams' discussions. … Public health emergencies have affected worker safety, family and other life routines, workplace protocols … If patients or family caregivers are participating in the training, their stories of experiences with
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ahrqpubs.ahrq.gov/patient-safety/resources/improve-discharge/index.html
July 01, 2022 - Patient Safety Resources by Setting
Quality Measures
Reports
Engaging Patients and Families … AHRQ Health Literacy Universal Precautions Toolkit
AHRQ PSNet Primer: Health Literacy
Patient and Family … Engagement
AHRQ PSNet Primer: Patient Engagement and Safety
AHRQ Engaging Patients and Families … Resources and Tools
Guide to Patient and Family Engagement in Hospital Quality and Safety
Guide … to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families
Questions Are
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ahrqpubs.ahrq.gov/evidencenow/tools/oars-model.html
November 01, 2018 - Using OARS techniques, which support Key Driver 5: Engage with patients and families in evidence-based … Institution of origin: Family Planning National Training Center
Acknowledgements : Source: Miller, … Family Planning National Training Center is supported by the Office of Population Affairs of the U.S.
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ahrqpubs.ahrq.gov/hai/quality/tools/cauti-ltc/modules.html
May 01, 2017 - embedded in PowerPoint slide set:
Staff Communication
Communication and Engaging the Family … Resident and Family Engagement
Defines resident-and family-centered care, explains why it is important … Your Health Care Team ( Word , 2.39 MB; HTML ) (en español: Word , 2.38 MB)
Resident and Family … embedded in PowerPoint slide set:
Staff Communication
Communication and Engaging the Family
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/safe-electronic/tool_safe-e-fetal-monitoring.docx
May 01, 2017 - Category II or III FHR tracings;
· communication with rapid responders,
· communication with patient/family … Patient and Family Engagement (CUSP Module)
Key Perinatal Safety Elements
Examples
Engage patient … benefits of using continuous EFM versus intermittent auscultation with patients.4
Patient and Family … · Patient and family are part of the team.
· Ensure a shared mental model with patient and family as … · Investigation
· Ongoing communication with the patient and family
· Apology and remediation
· System
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_shoulder-dystocia.docx
May 01, 2017 - assistance to put plan for safe delivery into place
· Role designation of staff (e.g. recorder, patient/family … Patient and Family Engagement (CUSP Module)
Key Perinatal Safety Elements
Examples
Communicate with … patient and family during episode … · Patient and family are part of the team.
· Ensure a shared mental model with patient and family … · Investigation
· Ongoing communication with the patient and family
Disclose any unintended outcomes
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ahrqpubs.ahrq.gov/teamstepps-program/curriculum/situation/tools/monitoring.html
June 01, 2023 - In the community setting, making lab results and clinic visit notes accessible to patients and family … Cross‐monitoring is a form of active patient and family caregiver advocacy that allows team members to … When all team members understand each team member’s role (including the patient and possibly a family
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar05/mixed_methods.pptx
December 03, 2013 - He is Professor and Director of Research at the Department of Family Medicine and Community Health, Rutgers-Robert … Michael Magill is Chairman of the University of Utah School of Medicine Department of Family and Preventive … of Healthcare Administration, David Eccles School of Business; and Adjunct Professor, Department of Family … Andrada Tomoaia-Cotisel is a Research Associate, Department of Family and Preventive Medicine, School … and Health Economist
Norman Waitzman, Ph.D., Health Economist
Timothy Farrell, M.D., Geriatrician and Family
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/rodriguez/rodriguez.pptx
September 05, 2012 - Intervention staff, IT/Data staff, primary care teams, leadership)
North East Medical Services, Gardner Family … adaptations to the models were important
Emphasizing physician-led teams for Chinese patients
Emphasizing family … Suburban 7 clinics with
~40 clinicians
serving low-
income
families. … Suburban 7 clinics with
~40 clinicians
serving low-
income
families. … Suburban
7 clinics with ~40 clinicians serving low-income families.
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ahrqpubs.ahrq.gov/teamstepps-program/index.html
Videos
Patient Videos
Access three videos that feature patient or family caregiver … outcomes by improving communication and teamwork skills among healthcare teams, including patients and family … Patients & Family Caregivers
Frontline Providers
Administrators
Experienced Trainers
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ahrqpubs.ahrq.gov/news/blog/ahrqviews/patient-workforce-safety.html
March 01, 2023 - resources are built around four foundational areas: culture, leadership and governance; patient and family … Tools to Engage Patients and Families in Making Healthcare Safer : Patients and families are powerful … Surveys on Patient Safety Culture: This family of surveys asks healthcare providers and staff about … AHRQ looks forward to working with HHS, Federal partners, healthcare leaders, patient and family advocates