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psnet.ahrq.gov/perspective/conversation-beverley-h-johnson-about-role-patients-family-reducing-harm
June 14, 2023 - I was expecting pushback, and dismissive talk that I was just a “pushy family member.” … Patients determine the role that they want their family members to play as their partner in healthcare … role, but many family members are new to this role and don’t have any idea of what that means. … You had mentioned earlier being able to engage family members in partnership via virtual rounds during … With the CARE Act, patients are asked to provide a family member or other care partner name for listing
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www.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
November 01, 2018 - More advanced practices can integrate patients and family members into their quality improvement teams … Another advanced strategy for partnering with patients and families is forming a Patient and Family Advisory … Support patient and family engagement in their own evidence-based care
Clinicians and other team members … at home is often critical to following through on care plans, practices can invite patients to bring family … members or friends with them.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_7_Story_Hndout_508.pdf
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 7)
Guide to Patient and Family Engagement … Key points about your hospital experiences
When you or your family member was in the hospital, what … When you or your family member was in the hospital, what things did not go well? … What improvements would you suggest to make things better for other patients and families? … Adapted from University of Washington Medical Center, Patient and Family Centered Care and Education
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_7_Story_Hndout_508.docx
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 7)
Strategy 1: Working with Patients … & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 1: Working With Patients & Families … Key points about your hospital experiences
When you or your family member was in the hospital, what … When you or your family member was in the hospital, what things did not go well? … Guide to Patient and Family Engagement
O Guide to Patient and Family Engagement :: 1
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-slides.html
May 01, 2017 - Explain the importance of engaging patients and family members. … Distinguish between different methods of engaging patients and family members. … Discourages family member presence before and after surgical procedures. … When possible, encourage family member inclusion before and after surgery. … For Family Member
Invitation to participate by patient.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/patient-family-centered-care-transcript.doc
April 09, 2013 - So, it's not the patient that's in bed 202 today or their family member who's pacing the hall, it's a … patient or a family member that have been in your facility that understand the workings of it, that … those really do involve the family member who's pacing the hall and the patient in Room 202. … How often do we say, "You know, I'd like to talk to that family member, but I really have rounds to make … Well, there were times when the family member was willing, but the patient really didn't want that to
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psnet.ahrq.gov/issue/what-do-patients-and-families-observe-about-pediatric-safety-thematic-analysis-real-time
March 02, 2022 - What do patients and families observe about pediatric safety? … Patients, family members , and caregivers have unique perspectives on safety practices in healthcare … This analysis of 68 narrative patient safety reports submitted by the family members of pediatric patients … These elements included the role of patient and family engagement, emotional safety, and system-centered … What do patients and families observe about pediatric safety?
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyex10.html
July 01, 2018 - Guide to Patient and Family Engagement
Exhibit 10. … Facilitating Communication Among Patients, Family Members, and the Care Team
Previous Page … Next Page
Table of Contents
Guide to Patient and Family Engagement
Executive Summary
Introduction … staff or provide written information on who is on the patient's health care team
Nurses, patients, families … members in plans typically used by providers
Patient, nurse, physician
This literature review
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www.ahrq.gov/nursing-home/resources/coping-covid-families.html
June 01, 2022 - Coping With COVID-19 for Families Video
Resource: Coping With COVID-19 for Families Video … This video helps families understand the struggles, challenges, grief, and trauma associated with COVID … Audience(s): Managers; Clinical Leaders; Nursing Assistants; Nursing Technicians; Support staff; Family … Members; Visitors
Format: Video
Length of video: .5 hour
Publication Date: December 31, 2020
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.pdf
March 06, 2013 - members. … Or you may be asked to speak to a group of patients and
family members about becoming advisors. … important for patients and family members to
participate in changes and improvements. … member got good quality care in the
hospital. … You also may be able to think of times when
you or your family member did not get good quality care.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
March 06, 2013 - members. … Or you may be asked to speak to a group of patients and family members about becoming advisors. … important for patients and family members to participate in changes and improvements. … member got good quality care in the hospital. … You also may be able to think of times when you or your family member did not get good quality care.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_11_PPT_508.pdf
June 02, 2025 - members,
clinicians, and staff
12 Strategy 1: Working Wth Patient and Family Advisors Training ( … patient and family advisors
– Think about patients or family members who:
• Share insights and experiences … family advisors
• Patients and family members as:
– Essential members of the health care team
– … asks family members who experienced a
complicated surgical procedure with their adult son to
join … members
38 Strategy 1: Working With Patient and Family Advisors Training (Tool 11)
Identifying
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/patient-family-centered-care-040913.ppt
June 02, 2025 - one patient and family experience council engages patients and their families in care outcomes at the … Patient and family engagement involves: “collaborating with patients and families of all ages, at all … on how to communicate an adverse event to a patient and family members
Present at staff meetings “stories … member perspectives to quality improvement efforts
Focus Groups- Past patients or family members share … Goal: 2/3 patients or family members
Diversity
Very important component
Age, gender, varied experiences
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meps.ahrq.gov/data_files/publications/st64/stat64.pdf
January 01, 2005 - family as well as the demographic,
socioeconomic, and health status characteristics of family members … members into consideration. … by family
income level, but median
expenses were highest for
high income families … Relatives identified as
usual residents of the household who were not present at the time of the interview … members during the year.
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www.ahrq.gov/nursing-home/resources/best-practices-social-isolation.html
August 01, 2022 - Best Practices To Help Nursing Home Residents and Their Families To Reduce the Impact of Social Isolation … Resource: Best Practices To Help Nursing Home Residents and Their Families To Reduce the Impact … of Social Isolation
This document highlights ways nursing home staff can help residents and families … Managers, Clinical Leaders, Clinicians, Nursing Assistants and Technicians, Support staff, Residents, Family … members
Format: PDF
Publication Date: June 1, 2022
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_14_HO_508.pdf
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 14)
Guide to Patient and Family … Engagement
Readiness to Partner With Patient and Family
Advisors
As a clinician or staff member, … I am ready to work with patient and family advisors when:
I believe in the importance of patient … members bring a perspective to a project that no one else
can provide
I believe that patients, … family members, staff, and clinicians can look beyond their own
experiences and issues to come up with
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_12_WkWthAdv_HO_508.docx
June 02, 2025 - & Families as Advisors (Tool 12)
Strategy 1: Working with Patients & Families as Advisors
[Type text … With Patient and Family Advisors
O Guide to Patient and Family Engagement :: 1
Guide to Patient and … Invite two or three patient and family members to a team meeting to discuss their hospital stay. … patients and families to explore how your unit welcomes patients and families and encourages their participation … rooms, the family lounge, and other areas visible to patients and families.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_14_HO_508.docx
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 14)
Strategy 1: Working with Patients … & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 1: Working With Patients & Families … in planning and decisionmaking at the program and policy level
I believe that patients and family members … bring a perspective to a project that no one else can provide
I believe that patients, family members … and Family Engagement
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily4.html
July 01, 2018 - Individual Characteristics of the Target Audiences: Patients, Family Members, and Providers
Quality … by patients and family members. … patient and family advisory councils, introducing other opportunities for patients and families to be … Gaps in Content and Topic Areas
Content gap 1: Strategies are not attuned to patient and family member … members.
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-slides.pptx
September 01, 2022 - Communicating with Patients and Families around Antibiotic Decisions - Slides
Communicating With Patients … and Families About Antibiotic Decisions
Ambulatory Care
AHRQ Safety Program for Improving Antibiotic … No. 17(22)-0030
September 2022
Communicating With Patients and Families
AHRQ Safety Program for Improving … Care
10
Third Scenario – Concern
Friend or Family Member With Different Management
Problem … : Another clinician has prescribed antibiotics for a family member who sounds like they have similar