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www.talkingquality.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
December 01, 2012 - Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
Spread
Patient and Family … By ensuring that staff, patients, and patients' families are communicating, nurse managers help unit … Patient- and family-centered care
Nurse managers work with patients, families, and unit staff to develop … patient- and family-focused care plans. … Involving patients and their families in their care ensures the best possible care for the patient and
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www.talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-7.html
September 01, 2020 - The use of unqualified interpreters—such as a family member, friend, or unqualified staff member—is not … Recognize that in many cultures, family members are deeply involved in health decisions. … Involve extended family members, when appropriate, in shared decisionmaking and when planning care … Gently ask patients or family members to convey the information in their own words to make sure they
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/utstateataglance.pdf
March 01, 2012 - HIE) for a given child with
complex conditions that can be updated, as appropriate, by providers and families … ; and improve the
Medical Home Portal , an online resource that providers and family members may use … medical home teams and in providing high quality and coordinated care in
partnership with patients and families … embedded in their practice, who
will participate in learning collaborative sessions and work with a family … shared services
model will support care coordination, practice coaching, quality improvement, and family
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www.talkingquality.ahrq.gov/news/newsletters/e-newsletter/878.html
August 01, 2023 - Tax Credits Expire, Off-Marketplace ACA-Compliant Silver Plans May Reduce Premiums for High-Income Families … Tax Credits Expire, Off-Marketplace ACA-Compliant Silver Plans May Reduce Premiums for High-Income Families … Families with higher incomes searching for individual insurance may consider purchasing Affordable … Families with incomes above 400 percent of the federal poverty level were ineligible for marketplace … Higher-income families who lose their premium tax credits may save money by choosing off-marketplace
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www.talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
September 01, 2020 - If a patient chooses to use a family member or friend as an interpreter, it's a good idea to use your … Their companions (family members or friends who accompany them) do, too. … The use of unqualified interpreters—such as a family member, minor child, friend, or unqualified staff … Still, at times, your patient may want their bilingual family member to interpret for them—and, of course … When a family member interprets, the person may impose their view of your patient's health and this may
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www.talkingquality.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide2/implguide2ref.html
September 01, 2014 - Intervening in the lives of youth with complex behavioral health challenges and their families: the role … Portland, OR: National Wraparound Initiative, Research and Training Center on Family Support and Children … the pieces together: guidebook for fact-based decision making to improve outcomes for children and families … Washington, DC: Technical Assistance Partnership for Child and Family Mental Health; 2012.
31 Centers … Accessed December 17, 2013.
36 Administration for Children and Families.
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www.talkingquality.ahrq.gov/news/newsletters/e-newsletter/879.html
September 01, 2023 - A new previsit online engagement tool called OurDX, developed by AHRQ researchers with patients and families … identify clinically relevant diagnostic safety opportunities in clinician visits among patients and families … Common diagnostic safety opportunities include patients and families not feeling heard; problems/delays … Patients and families at two U.S. healthcare sites tested OurDX to determine the types and frequencies … Engaging stakeholders to adapt an evidence-based family healthy weight program.
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www.talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes4.html
August 01, 2022 - How does the culture support or inhibit disclosing information to staff, patients, and families when … Engaging patients and family members as soon as possible following the event to secure their unique and … As time passes, patients and families start to develop distrust of the organization and might believe … Resources available to help your organization engage patients and families include:
AHRQ's Guide to … Support of the patient and family—providing patients and families with honest and transparent information
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight09.pdf
September 08, 2015 - Whatever the barrier is for the family,
that’s what they work on. … demonstration staff
in Oregon shared data from both
standardized measures of “medical
homeness” and family … the
general perception being that the
coordinators enhanced the quality
of care, the patient- and family … coordinators
to practices is to instruct the
coordinators in the use of data
(e.g., registries, family … Coordinating care
through authentic partnerships with
patients and families. In: Lamb G, ed.
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www.talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5.html
August 01, 2022 - Hospital
Fall Prevention in Hospitals Training Program
Hospital Resources
CANDOR
Family-Centered … Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Effective communicators who participate in conversations with patients, families, and caregivers following … Understand when to seek additional support and help during a conversation with a patient and/or family … These individuals should demonstrate:
Experience in communicating with patients and families about
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www.talkingquality.ahrq.gov/patient-safety/settings/esrd/resource.html
January 01, 2015 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … creating a culture of safety, using checklists and other audit tools, and engaging with patients and their families … Creating a Culture of Safety
Clinical Care
Using Checklists and Audit Tools
Patient and Family
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www.talkingquality.ahrq.gov/talkingquality/measures/setting/long-term-care/hospice.html
January 01, 2023 - A primary caregiver (typically a member of the family) needs to be available around the clock to provide … Effectiveness Measures:
Percentage of families who said:
The hospice staff worked well together as … Patient-Centeredness Measures:
Percentage of families who said:
The patient was always treated with … Timeliness Measures:
Percentage of families who said the hospice did an excellent job of responding
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www.talkingquality.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
June 01, 2022 - The Guide to Patient and Family Engagement in Hospital Quality and Safety will help hospitals work … as partners with patients and families to improve quality and safety. … handbook and tools for patients, families, and clinicians for each strategy. … The four strategies are: Helping hospitals recruit and work with patient and family advisors, communicating … change of shift report, and engaging patients and families in discharge planning.
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www.talkingquality.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
December 01, 2020 - Intervention staff, IT/Data staff, primary care teams, leadership)
North East Medical Services, Gardner Family … Urban
2 clinics with ~5 clinicians serving low-income families
MA
Teams of 2 clinicians and 2 MA … Urban
7 clinics with ~50 clinicians serving low-income families
MA
Teams of 6 clinicians and 4 … Suburban
7 clinics with ~40 clinicians serving low-income families
CHW
Teams of 3 clinicians and … Emphasizing family roles and social support for Latino patients.
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www.talkingquality.ahrq.gov/patient-safety/resources/improve-discharge/index.html
July 01, 2022 - Patient Safety Resources by Setting
Quality Measures
Reports
Engaging Patients and Families … AHRQ Health Literacy Universal Precautions Toolkit
AHRQ PSNet Primer: Health Literacy
Patient and Family … Engagement
AHRQ PSNet Primer: Patient Engagement and Safety
AHRQ Engaging Patients and Families … Resources and Tools
Guide to Patient and Family Engagement in Hospital Quality and Safety
Guide … to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families
Questions Are
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www.talkingquality.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide1/impguide1app.html
March 01, 2019 - group consisting of caregiver leaders, including biological, foster, and adoptive parents, as well as family … They also intentionally included leaders from local, statewide, and national chapters of family support … organizations, such as the Federation of Families. … A family and youth peer specialist coordinator, who is also a parent of a child with experience in the … CHIPRA quality demonstration staff also intentionally included pediatrician, family physician, and nurse
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www.talkingquality.ahrq.gov/health-literacy/publications/ten-attributes.html
January 01, 2024 - Literacy Assessment )
Guidelines for Translating CAHPS Surveys
Health Literacy and Patient and Family … Available from the American Board of Pediatrics, the American Academy of Family Physicians, and OptumHealth … This increases the chances that materials, programs, and services will meet the needs of patients and families … Guide for Developing a Community-Based Patient Safety Advisory Council
Patient and Families as Advisors … Effective spoken communication between patient and families and healthcare professionals and staff is
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www.talkingquality.ahrq.gov/evidencenow/tools/care-management.html
November 01, 2019 - By linking patients and families with community resources, the guide also aligns with Key Driver 5: … Engage with Patients and Families in Evidence-Based Care and Quality Improvement . … Institution of origin: University of Colorado Department of Family Medicine and Michigan State University … Department of Family Medicine
Authors: Jodi Summers Holtrop, Laurie Fitzpatrick, Bonnie T.
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-3/share-tool3.pdf
April 01, 2014 - This guide offers tips for overcoming communication challenges
so you and your patients (and the families … If a patient chooses to use a family
member or friend as an interpreter,
it’s a good idea to use your … Their companions (family members or
friends who accompany them) do, too. … The use of unqualified interpreters—such as a family member, minor child, friend, or unqualified
staff … Still,
at times, your patient may want their bilingual family member to interpret for them—and, of
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www.talkingquality.ahrq.gov/cpi/about/nac/pcortf-snac/wong.html
November 01, 2022 - Assistant Secretary for Children and Families
North Carolina Department of Health and Human Services … Policy
Duke University
Charlene Wong, M.D., serves as the assistant secretary for children and families … In this role, she provides vision and leadership for supporting whole child and family health in North … Carolina and oversees two divisions: The Division of Child and Family Well-Being and the Division of … She is a leader in value-based payment models for child and family health and employs person-centered