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  1. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm-ig.pptx
    January 01, 2008 - face communicate the urgency of a situation and the need to interrupt a doctor who is with a patient’s familymembers. … COMMUNICATION SAY: When sharing information with the team, which can include other providers, patients, or familymembers, communication must meet four standards to be effective. … How are patients and families involved?
  2. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/iowa-template-appendix1.pdf
    February 02, 2021 - University of Iowa Stead Family Children’s Hospital: Written Family Discharge Instructions Template Example … these numbers: University o f Iowa Hospitals and Clinics (800) 777-8442 University o f Iowa Stead Family … Are you or a family member having trouble staying tobacco free? … University of Iowa Stead Family Children’s Hospital: Written Family Discharge Instructions Template … University of Iowa Stead Family Children’s Hospital: Written Family Discharge Instructions Template
  3. www.talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/acknowledgements.html
    August 01, 2022 - Pharmacy Multiple Settings Quality Measures Reports Engaging Patients and Families … synthesis of best practices in the field, as informed by those most affected, including patients and families … Institute of Public Health at George Washington University   Patient advocates provided patient and familymember perspectives while advising the national project team at every phase of CANDOR development, including … Patients and Family Members: Martin J.
  4. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
    June 20, 2011 - Use the checklist to see what information you still need from us as you or your family member prepare … Tips for Going Home Patients and families at [insert hospital name] wrote these tips to help you get … ready to go home: [Use patient and family advisors to tailor this list to your hospital.] … How do I make sure my family or someone close knows what I need when I get home? … How can friends or family members help me at home?
  5. www.talkingquality.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/become-an-adviser.html
    July 01, 2023 - Pharmacy Multiple Settings Quality Measures Reports Engaging Patients and Families … AHRQ Safety Program for Perinatal Care Are you thinking about becoming a patient and family advisor … care experiences I had as a patient or family member of a patient. … members. … Adapted from resources from the Institute for Patient- and Family-Centered Care, Bethesda, MD.
  6. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
    May 22, 2013 - Use the checklist to see what information you still need from us as you or your family member prepare … Tips for Going Home Patients and families at [insert hospital name] wrote these tips to help you get … Involve your friends or family in ways that you wish. … • How can friends or family members help me at home? …  My doctors or nurses answered questions that are important to me and my family.
  7. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
    April 01, 2016 - Representative(s) from the Patient and Family Advisory Council Session Preparation The purpose of … Patient and family advisory council: membership and bylaws Safety survey or other quality survey, … by the family? … Are patients and families encouraged to report safety concerns? … by the family?
  8. www.talkingquality.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/introduction.html
    August 01, 2021 - The CAHPS ® Child Hospital Survey (Child HCAHPS) Toolkit asks patients’ families or caregivers about … other key stakeholders better understand the needs and experiences of both pediatric patients and their families … includes materials to support users in: Assessing inpatient experience of pediatric patients and their families
  9. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
    January 18, 2017 - members or friends … • Do not defer to the patient’s wishes that friends or family members interpret for you. … The patient has a right to have a friend of family member interpret for them. … So instead of deferring to a patient’s wish that friends or family members interpret, have both interpreters … You can start doing this by encouraging your patients to have a trusted family member or friend with
  10. www.talkingquality.ahrq.gov/news/blog/ahrqviews/impacts-gun-violence.html
    March 01, 2023 - thousands of people killed and wounded by these acts of violence pose a heavy burden of grief upon their families … These patients are their neighbors, their friends, their classmates, and at times their own relatives … Alliance to Advance Patient Safety , a partnership of healthcare systems, Federal partners, patients, and families
  11. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-utah-state-snapshot.pdf
    January 01, 2018 - • Engaged families in practices. … how to provide more family-centered care and provide peer support to other families. … in supporting families in navigating health care and family support for CSHCN. … To increase the effective use of family partners, the State engaged a coordinator who oversaw family … engagement and family-centeredness
  12. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
    April 01, 2014 - The use of unqualified interpreters—such as a family member, friend, or unqualified staff member—is … choose from among the options, not to make the decision for them. › Recognize that in many cultures, familymembers are deeply involved in health decisions. … Involve extended family members, when appropriate, in shared decisionmaking and when planning care. … Gently ask patients or family members to convey the information in their own words to make sure
  13. www.talkingquality.ahrq.gov/pqmp/implementation-qi/toolkits.html
    August 01, 2021 - other key stakeholders better understand the needs and experiences of pediatric patients and their families … They are intended to serve as options that States, plans, providers, and patients and their families … hospital-to-home transitions, by enhancing the quality of the written discharge instructions provided to families … the care of a pediatric patient is handed off to a new set of healthcare providers or to home-based family … P-HIP selected one of these measures, related to family/caregiver written discharge instructions content
  14. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-appc-final508.pdf
    April 13, 2018 - The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families The … Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | 26 … The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families |
  15. www.talkingquality.ahrq.gov/news/blog/ahrqviews/answer-policy-questions-data.html
    March 01, 2021 - provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which provided families … large extent on AHRQ findings, the Commission recommended that premiums not be charged to low- income families … on potential COVID-19 exposure risk among racial and ethnic minority populations and individuals and families … In addition, the costs of care remain high – both systemically and for individuals and families.
  16. www.talkingquality.ahrq.gov/pqmp/implementation-qi/toolkit/h2h/about.html
    July 01, 2021 - Both the level of discharge documentation and content of discharge instructions to families/caregivers … medical records documentation and focus on the content of discharge instructions provided to patients’ families … should have documentation in the medical record of written discharge instructions provided to their family
  17. www.talkingquality.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight09.html
    July 01, 2014 - Whatever the barrier is for the family, that’s what they work on.” … demonstration staff in Oregon shared data from both standardized measures of “medical homeness” and family … , the general perception being that the coordinators enhanced the quality of care, the patient- and family-centeredness … care coordinators to practices is to instruct the coordinators in the use of data (e.g., registries, family … Coordinating care through authentic partnerships with patients and families. In: Lamb G, ed.
  18. www.talkingquality.ahrq.gov/patient-safety/settings/hospital/index.html
    March 01, 2024 - Pharmacy Multiple Settings Quality Measures Reports Engaging Patients and FamiliesFamily-Centered Rounds (FCR) Toolkit  was designed to increase family engagement in rounds for hospitalized … Guide to Patient and Family Engagement in Hospital Quality and Safety helps hospitals work as partners … with patients and families to improve quality and safety. … Includes an implementation handbook and tools for patients, families, and clinicians.
  19. www.talkingquality.ahrq.gov/teamstepps/officebasedcare/module3/office_comm-ig.html
    September 01, 2015 - face communicate the urgency of a situation and the need to interrupt a doctor who is with a patient's familymembers. … members, communication must meet four standards to be effective. … Update patients and families frequently. … How are patients and families involved?
  20. www.talkingquality.ahrq.gov/nursing-home/best-practices/index.html
    May 01, 2022 - Infection Control and Prevention in Nursing Homes Best Practices to Help Nursing Home Residents and Their Families … Best Practices to Help Nursing Home Residents and Their Families to Reduce the Impact of Social Isolation … (PDF, 387 KB) This document highlights ways nursing home staff can help residents and their families

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