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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=9&search_api_fulltext=&sort=asc
member as interpreter
Adult
Hospital
Interpreter services … member as interpreter (same as H-IN5)
Adult
Hospital
Interpreter services … members as interpreters because that was what patient preferred
Adult
Hospital … Group
Interpreter services
C-IN5
Patient used friend or family … member as interpreter
Adult
Clinician & Group
Interpreter services
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www.qualitymeasures.ahrq.gov/takeheart/training/module-9/index.html
December 01, 2022 - TAKEheart
Beyond TAKEheart
Module 9: Engaging and Empowering Patients and Families … created November 2022
Internet Citation: Module 9: Engaging and Empowering Patients and Families
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-3/share-tool3.pdf
April 01, 2014 - This guide offers tips for overcoming communication challenges
so you and your patients (and the families … If a patient chooses to use a family
member or friend as an interpreter,
it’s a good idea to use your … Their companions (family members or
friends who accompany them) do, too. … The use of unqualified interpreters—such as a family member, minor child, friend, or unqualified
staff … Still,
at times, your patient may want their bilingual family member to interpret for them—and, of
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www.qualitymeasures.ahrq.gov/cpi/about/nac/pcortf-snac/wong.html
November 01, 2022 - Assistant Secretary for Children and Families
North Carolina Department of Health and Human Services … Policy
Duke University
Charlene Wong, M.D., serves as the assistant secretary for children and families … In this role, she provides vision and leadership for supporting whole child and family health in North … Carolina and oversees two divisions: The Division of Child and Family Well-Being and the Division of … She is a leader in value-based payment models for child and family health and employs person-centered
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
June 09, 2012 - Introducing the CAHPS Child Hospital Survey
Child HCAHPS
Barbara Burke, Administrator, Patient Family … • Facilitates family engagement (focus) groups across units
• Involves Family Advisory Board and parent … leadership
44
Monthly Report - Example
NOVEMBER 2014
Total
Census
Total # of
Families … Seen
% of
Families
Seen
Avg. … engagement strategies
• Family panels
• Family as faculty
• Increase participation on improvement
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_VIB.pdf
January 01, 2013 - Committee on Administration and Practice
Management
AAP Committee on Psychosocial Aspects of Child and
Family … Partners
Sturdy Memorial Hospital
Suny Upstate Medical University
Support for Families
Attachment … 6B.1 Summary of Public Comment Participants
Sutter County Children & Families Commission
The … University Health Sciences
West Virginia University
Westbury Pediatrics
Wisconsin Dept. of Children & Families … Developmental screening referrals: child and family factors that predict
referral completion.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-m.pdf
May 01, 2017 - Infographic
AHRQ Safety Program for Ambulatory Surgery
Implementation Guide
Empower
patients
and families … to insist that
all team members wash
their hands before providing
care; encourage patients and
families … Encourage patients and
families to discuss with their
physician the benefits, risks,
and alternatives
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-wyoming-state-snapshot.pdf
January 01, 2018 - behavioral health needs, CMEs help to orchestrate
the many services needed by these youth and their
families … From June 2013 to January 2015, the
CME served 142 youth and their families, surpassing the
State’s … Changes included the following: forming
regional quality committees that involved families as
well … implement quality improvement projects and step up
their community outreach to referral organizations and
families … For one, there
was not enough family support staff in the State to
provide the level of youth and family
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_VIB.pdf
January 01, 2012 - Committee on Administration and Practice
Management
AAP Committee on Psychosocial Aspects of Child and
Family … Santa Clara County
First 5 Sonoma
Floating Hosp, Tufts Medical Center
Foxboro Center for Women's and Family … Partners
Sturdy Memorial Hospital
Suny Upstate Medical University
Support for Families
Attachment … 6B.1 Summary of Public Comment Participants
Sutter County Children & Families Commission
The … University Health Sciences
West Virginia University
Westbury Pediatrics
Wisconsin Dept. of Children & Families
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-241-bmi-communication-full-report.pdf
February 01, 2020 - Family awareness of excess weight in a child is an essential first step toward making healthy
changes … “parent” is inclusive of many caregivers, including biological
parents, legal guardians, or other family … members who are primary caregivers.) … Measure Topic – family experience with care: No.
l. … Pediatricians' and family physicians' weight-related care
of children in the U.S.
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www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes1.html
August 01, 2022 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Support patients, families, and caregivers.
Reduce litigation frequency and costs. … The goals of the CANDOR process are to demonstrate respect for the patients, families, and caregivers … traditional response to harm events involves little to no involvement of, or communication with, patients and families … With the CANDOR process, the organization proactively addresses patient and family needs.
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=22
March 19, 2024 - Hospital
Interpreter services
H-IN5
Patient used friend or family … member as interpreter
Adult
Hospital
Interpreter services … Hospital
Interpreter services
H-IN8
Patient used friend or family … member as interpreter (same as H-IN5)
Adult
Hospital
Interpreter services … members as interpreters because that was what patient preferred
Adult
Hospital
-
www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/team/teach/two-day.html
February 01, 2024 - Identify the roles of patients and family caregivers within the care team. … Identifying the role of patients and their families as part of the care team. … Use this story to reinforce the message that patients and their families are central to healthcare teams … Explain that patients and families are more likely to cooperate if they’re involved in discussions about … Ask participants for other examples of how patients and families can be effective team members.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-slides-final508.pptx
April 10, 2018 - Together
AHRQ
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … development of a Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … create opportunities for meaningful engagement between primary care practices and their patients and families … The Create a Safe Medicine List Together strategy is an effort to engage patients and families to actively … Staff within your practice will work with the patients and their families to develop a complete and accurate
-
www.qualitymeasures.ahrq.gov/patient-safety/news-events/psaw-2020/index.html
December 01, 2023 - Patient Safety Resources by Setting
Quality Measures
Reports
Engaging Patients and Families … supports this event to increase awareness about patient safety among health professionals, patients, and families
-
www.qualitymeasures.ahrq.gov/news/newsroom/press-releases/new-challenge-patient-safety-tools.html
June 01, 2023 - For example:
The Guide to Patient and Family Engagement in Hospital Quality and Safety helps hospitals … work as partners with patients and families to improve quality and safety. … It includes an implementation handbook and tools for patients, families, and clinicians.
-
www.qualitymeasures.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx.html
March 01, 2023 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Information and Training for Staff, Primary Care Providers, and Residents and their Families
Chapter … Information and Training for Staff, Primary Care Providers, and Residents and their Families
Chapter
-
www.qualitymeasures.ahrq.gov/patient-safety/reports/candor-demo-program/candor/demo-program/index.html
August 01, 2022 - Evidence, Design, and Implementation
Health Care Safety Hotline
Engaging Patients and Families … providers can best communicate medical errors and incidents of medical negligence to patients and their families … claim has been filed to help prevent protracted legal battles that delay resolutions for patients and families
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/practice/pledge.pdf
March 01, 2017 - my hands are dry
I welcome feedback on my hand hygiene and will help other staff,
residents, and families … I will explain to residents and their families that cleaning surfaces
and equipment helps prevent the … infection prevention
precautions, I will explain these precautions to staff, residents, and
their families
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-slides-final508.pptx
April 12, 2018 - Handoff Plus
AHRQ
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … development of a Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … create opportunities for meaningful engagement between primary care practices and their patients and families … Communication breakdowns within the healthcare team or between the team and the patient or family can … The Warm Handoff Plus allows the patient (and family member) to verify the information being communicated