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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/patient-family-centered-care-040913.ppt
June 02, 2025 - one patient and family experience council engages patients and their families in care outcomes at the … Patient and family engagement involves: “collaborating with patients and families of all ages, at all … on how to communicate an adverse event to a patient and family members
Present at staff meetings “stories … member perspectives to quality improvement efforts
Focus Groups- Past patients or family members share … Goal: 2/3 patients or family members
Diversity
Very important component
Age, gender, varied experiences
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_12_WkWthAdv_HO_508.docx
June 02, 2025 - & Families as Advisors (Tool 12)
Strategy 1: Working with Patients & Families as Advisors
[Type text … With Patient and Family Advisors
O Guide to Patient and Family Engagement :: 1
Guide to Patient and … Invite two or three patient and family members to a team meeting to discuss their hospital stay. … patients and families to explore how your unit welcomes patients and families and encourages their participation … rooms, the family lounge, and other areas visible to patients and families.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_14_HO_508.pdf
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 14)
Guide to Patient and Family … Engagement
Readiness to Partner With Patient and Family
Advisors
As a clinician or staff member, … I am ready to work with patient and family advisors when:
I believe in the importance of patient … members bring a perspective to a project that no one else
can provide
I believe that patients, … family members, staff, and clinicians can look beyond their own
experiences and issues to come up with
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_14_HO_508.docx
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 14)
Strategy 1: Working with Patients … & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 1: Working With Patients & Families … in planning and decisionmaking at the program and policy level
I believe that patients and family members … bring a perspective to a project that no one else can provide
I believe that patients, family members … and Family Engagement
image1.png
image2.emf
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_12_WkWthAdv_HO_508.pdf
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 12)
Guide to Patient and Family … family advisors
Bringing the perspectives of patients and families directly
into the planning, delivery … • Invite two or three patient and family
members to a team meeting to discuss
their hospital stay … with patients and families to
explore how your unit welcomes patients and
families and encourages … rooms, the family lounge, and other areas visible
to patients and families.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_Ldr_Slide_508.pdf
June 02, 2025 - Patient and family engagement:
• Creates an environment where patients, families,
clinicians, and … members as:
– Members of the health care team
– Advisors at the organizational level
4 Information … • Serve as role models for engaging in partnerships with
patients and family members. … -
Centered Care: Partnerships for Quality and Safety
– Ask a patient or family member to speak to leadership … and families as advisors?
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/influenza-handout-english.docx
September 01, 2022 - The Flu – Patient and Family Member Handout (English)
The Flu
Directions for Adding Your Logo to
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/influenza-handout-spanish.docx
September 01, 2022 - The Flu – Patient and Family Member Handout (Spanish)
La gripe
Directions for Adding Your Logo to
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-slides.pptx
September 01, 2022 - Communicating with Patients and Families around Antibiotic Decisions - Slides
Communicating With Patients … and Families About Antibiotic Decisions
Ambulatory Care
AHRQ Safety Program for Improving Antibiotic … No. 17(22)-0030
September 2022
Communicating With Patients and Families
AHRQ Safety Program for Improving … Care
10
Third Scenario – Concern
Friend or Family Member With Different Management
Problem … : Another clinician has prescribed antibiotics for a family member who sounds like they have similar
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.docx
May 01, 2017 - Discuss how to communicate an adverse event to patients and family members. … Enlist the help of a translator for the patient or family member when necessary. … Slide 23
SAY:
A patient and family advisor is a former patient or family member of a patient who is … members. … member of a patient.
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily4.html
July 01, 2018 - Individual Characteristics of the Target Audiences: Patients, Family Members, and Providers
Quality … by patients and family members. … patient and family advisory councils, introducing other opportunities for patients and families to be … Gaps in Content and Topic Areas
Content gap 1: Strategies are not attuned to patient and family member … members.
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www.ahrq.gov/patient-safety/reports/engage/interventions/prepared.html
June 01, 2023 - Be Prepared To Be Engaged: Intervention
Patient and Family Engagement in Primary Care
The Be … Prepared To Be Engaged toolkit will help patients and their families prepare for and become more fully … KB]
Inform the patient and family about the Be Prepared to Be Engaged strategy. … Poster, flyer, or handout that explains the goal of the Be Prepared strategy and the patient and family … Patient Note Sheet [PDF, 199 KB]
Encourage patients and/or family members to take notes during the
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/facilitator-notes.docx
March 01, 2017 - Ask how the resident and family member would prefer to be addressed, and allow time for the resident … Watch this video to see a demonstration of staff listening to the concerns of a family member. … members by providing timely, accurate information, ensuring that the resident and family member understand … An adviser can be a current or past resident or family member who has agreed to provide their input and … member?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement/pf-engagement-facnotes.docx
May 01, 2017 - members at the discretion of the patient).
· When possible, encourage family member inclusion in the … member or other caregivers in an ASC setting. … If a patient or family member is not English speaking, a medical translator can be provided at any time … The following videos show a patient and his family member engaged in the checklist process with their … For patients and families:
Get To Know Your Health Care Team
This tool gives patients and family members
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/senior-leader.html
May 01, 2017 - Conduct “safety” care conferences and individual meetings with patients and family members to specifically … Provide opportunities to educate patients and family members concerning the surgical safety programs. … Include patients and family members on the teams that are developing patient education. … or family members to share their success stories with management and other teams.
… members.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/patfamilyengagement/CUSP-Patient-Family-Engagement.pptx
May 01, 2013 - Discuss how to communicate an adverse event to a patient and family members
Learning Objectives
The … to improve the quality and safety of hospital care
Involves patients and family members as:
Members … Advisors1
Invite two or three patients and family members to a team meeting to discuss their hospital … member cannot understand you
Help the patient and family understand the diagnosis, condition, and next … IDEAL Discharge Planning is an effective tool for ensuring patient and family member engagement and
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www.ahrq.gov/hai/cauti-tools/archived-webinars/patient-family-centered-care-transcript.html
December 01, 2017 - So, it's not the patient that's in bed 202 today or their family member who's pacing the hall, it's a … patient or a family member that have been in your facility that understand the workings of it, that … those really do involve the family member who's pacing the hall and the patient in Room 202. … How often do we say, "You know, I'd like to talk to that family member, but I really have rounds to make … Well, there were times when the family member was willing, but the patient really didn't want that to
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/partnering-patients-family.pdf
April 01, 2022 - Issue
Patients and family members* are often referred to as the most underutilized patient safety resource … This may be done in a
common area where educational classes take place for family members and other … members, to
help design educational materials to be used with future patients and family members … members, to hear feedback from the patient and family
regarding education and partnership related to … Encourage patients and family members to participate in care whenever
possible for them to become more
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_8_PrtpntIntrsts_508.docx
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 8)
My Participation Interests
Contact … Strategy 1: Working with Patients & Families as Advisors
[Type text] [Type text] [Type text]
Strategy … 1: Working With Patients & Families as Advisors (Tool 8)
O Guide to Patient and Family Engagement : … : 1
Helping to develop or review informational materials for patients and family members
Providing feedback … story
Sharing my story with health care providers or others
Serving as a member of the patient and family
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/Patient_and_Family_Engagement_in_the_ED_transcript.docx
July 07, 2015 - She defines patient and family engagement in this article as a process through which patients, families … member in understanding the progress of their care as well as opportunities for the patient and family … Many emergency departments are eliminating the concept of visitors as it relates to family members and … Consider these elements as you help promote patient engagement among patients, family members, and staff … The key message is with all of these elements is that patients and their family members can effectively