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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/module3-transcript.pdf
June 01, 2017 - I'm one of those
CAUTIs, and here I am, and here's what it did to me and my family to go through that … How do you go about engaging
patients and their family members, and maybe some of the other visitors … handbook that lays out in lay language
some of those practices around washing your hands and your family … members’ hands. … We have developed that handbook with patient and family advisers to
help us write the content such that
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/be-prepared_webinar_slides.pdf
January 01, 2015 - Fragmentation and
environment of care
Promising Interventions
• Shared Decisionmaking
• Patient and Family … Advisory
Councils (PFAC)
• Team-based Care
• Medication Management
• Family engagement in care … • Structured communication
tools
6
Patient & Family Engagement in Primary Care
Four Interventions … • Encourages patient &
family engagement in
three ways:
1. Be ready.
2. … Sharing questions and
concerns is key for timely
and accurate diagnosis
• Improving patient and
family
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module3/guide.docx
March 01, 2017 - In small groups, ask the staff and residents and families to discuss their own definition of staff empowerment … If presenting to a resident council or if residents and families are present in the meeting, ask them … Just Culture videos
Audience: All staff, including administrators and front-line staff; residents and families … Ask any residents or families present to share their feelings about the videos. … Ask any residents or families present to share their perceptions of barriers.
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/guide.html
March 01, 2017 - In small groups, ask the staff and residents and families to discuss their own definition of staff empowerment … If presenting to a resident council or if residents and families are present in the meeting, ask them … Just Culture videos
Audience: All staff, including administrators and front-line staff; residents and families … Ask any residents or families present to share their feelings about the videos. … Ask any residents or families present to share their perceptions of barriers.
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www.ahrq.gov/patient-safety/reports/engage/choosing.html
April 01, 2018 - Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … Be Prepared To Be Engaged
This strategy provides patients and family members with a card (the Be Prepared … strategy helps you validate that you have explained medical information clearly and that patients and family … members understand what you have told them. … This strategy can help improve communication between team members and with the patient and family.
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www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/finalsummary/finalsummary3.html
September 01, 2015 - promote quality of care
Improving service systems for youth with serious emotional disorders and their families … test new or improved provider-based models for providing health care services to children and their families … projects in this topic area, 7 examining service delivery models in settings such as pediatric and family … Efforts to engage families in QI activities, such as financial support for parent advisors whose role … Developing sustainable methods for systematically engaging families and youth is challenging.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/impl-guide/implementation-guide-appendix-k.pdf
June 02, 2025 - Patients and families
should be instructed
not to empty the
drainage bag or to
move it above the … Engage patients
and their families
in decision making
about catheters. … Educate patients
and families about
the need for the
catheter based on
indication. … immobilization for
trauma or surgery
Chronic indwelling
urinary catheter on
admission
Encourage family … members to ask
physicians daily about
the catheter’s
necessity.
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/resources/PS-tools-2024.pdf
January 01, 2024 - It consists of two
interventions: a patient-facing strategy that prepares
patients and their families … Web: ahrq.gov/candor
The Family-Centered Rounds (FCR) Toolkit was
designed to increase family engagement … with patients and families to improve quality and safety. … Includes an implementation handbook and
tools for patients, families, and clinicians. … members and
their medical team.
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www.ahrq.gov/news/blog/ahrqviews/financial-strains-healthcare.html
November 01, 2023 - Consequently, many individuals and families face financial strain in accessing healthcare. … Some families have high out-of-pocket costs for insurance premiums and medical bills. … Even in families with incomes four or more times above the federal poverty level, financial strain due … credit reports that have often led to people facing difficulties renting a place to live or prevented families … Although financial strain is most prevalent among lower-income families, every sector of society experiences
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-4.html
June 01, 2023 - Understanding patient and family perspectives on diagnostic experiences also requires recognition that … These circumstances also challenge patients and families to interpret diagnostic experiences and make … appropriate diagnoses for some patients, 35 and watchful waiting might be viewed very differently by family … calculate metrics of the magnitude of delay appears far less promising, in large part because patients and family … Patient or family perceptions could readily miss forms of communication or overlook breakdowns in communication
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/huddle_message_master.pdf
June 02, 2025 - Discuss why a four part greeting would be important to our patients and
families. … Week Two Check-In Always greet patients and families with a
smile and establish eye contact. … Discuss why eye contact is so important when dealing with patients and
families at the front desk. … What words would you use to inform patients and families about delays? … Why is explaining each step so important to our patients and families?
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www.ahrq.gov/sites/default/files/2024-02/hendee-report.pdf
January 01, 2024 - Sokol; patients/families, Dr.
Cummins, and subsequently Ms. Sokol and Ms. … ); and Patients and Families Anticipating Anesthesia (7 units). … Among the audiences
that need targeted are physicians, nurses, and patients and families. … Keating-Christensen:
patients and families; and Dr. Harwood, Ms. Sorensen, and Ms. … Keating-Christensen:
patients and families anticipating anesthesia).
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www.ahrq.gov/antibiotic-use/ambulatory-care/index.html
October 01, 2022 - Learning strategies for communicating with patients, their families, and colleagues about antibiotic … Full Diagram
Learn strategies for communicating with colleagues, patients, and families about antibiotic … recommended that you review the content in “Learn strategies for communicating with colleagues, patients, and families … recommended that you review the content in “Learn strategies for communicating with colleagues, patients, and families … activities in your practice” and “Learn strategies for communicating with colleagues, patients, and families
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/020-contact-info-sheet.docx
October 01, 2024 - Contact Precautions:
Information Sheet for Patients and Families
Contact Precautions refers to the use … BEFORE YOUR VISIT
Step 1:
Before you visit your family member in their room, it is important to wash … Safety Program for MRSA Prevention | ICU & Non-ICU Contact Precautions Info Sheet for Patients and Family … Safety Program for MRSA Prevention | ICU & Non-ICU Contact Precautions Info Sheet for Patients and Family
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www.ahrq.gov/news/blog/ahrqviews/hospice-care-ensure-quality.html
December 01, 2022 - Blog posts from AHRQ leaders
For Hospice Care, a Pressing Need to Ensure Quality for Patients and Families … Whichever location is chosen, patients must discuss their options with their family members and healthcare … But what does receiving quality care look like for patients and families? … It is essential to capture and understand patient and family perceptions of and experiences with end-of-life
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www.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/table3.html
August 01, 2022 - not being able to guarantee that the hospital or health care setting will give feedback to patient/family … member.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/beprepared-slides-final508.pptx
June 02, 2025 - Be Engaged
AHRQ
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … development of a Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … create opportunities for meaningful engagement between primary care practices and their patients and families … The goal is to help patients and families to be ready for the appointment, to ask questions, and to speak … When patients and their families are well prepared for primary care visits, the visit time is used more
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/beprepared-slides-508.pdf
June 02, 2025 - AHRQ
Guide to Improving Patient Safety in
Primary Care Settings by Engaging
Patients and Families … development of a Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … create opportunities for meaningful engagement between primary care practices and their patients and families … The goal is to help patients and families to be ready for the appointment, to ask questions, and to speak … When patients and their families are well prepared for primary care visits, the visit time is used more
-
www.ahrq.gov/news/blog/ahrqviews/home-health-quality-improvement.html
December 01, 2022 - Respect for the patient and the family under this circumstance is critical. … To ensure this trust, patients and their families must be involved in selecting and designing what is … For example, what training and support do patients and their families receive to help them manage care … Do patients and their families get guidance about obtaining the necessary equipment or how to use it? … Do patients and their families understand medication regimens and administration?
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apb.html
August 01, 2022 - Do patients and families serve on committees and give input to leadership? … Are patients and families encouraged to report safety concerns? … by the family? … Are patients and families updated on the results of the investigation? … Does disclosure include emotional support for patients and their families?