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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-massachusetts-state-snapshot.pdf
January 01, 2018 - the role of
families as improvement partners. … • Developed resources to help practices and families improve
care coordination. … Resources are available online: Family Engagement Guide (http://
www.nichq.org/resource/family-engagement-guide-role-family … http://www.nichq.org/resource/family-engagement-guide-role-family-health-partners-quality-improvement-within-pediatric … http://www.nichq.org/resource/family-engagement-guide-role-family-health-partners-quality-improvement-within-pediatric
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/health-literacy-pfe-transcript.doc
July 09, 2013 - In this case, we’re trying to make sure the patient and/or the family member are understanding how to … And then, of course, be sure to obtain communication resources if the advisor or family member cannot … We need to ask our patients and family members how they prefer to receive information. … The first scenario on Slide 53 talks about a patient or family member who requests an indwelling urinary … On Slide 54 is a second scenario where a patient or family member wants the patient to have an indwelling
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-5.html
June 01, 2023 - Once narrative accounts can be more reliably elicited, they may lead to an entirely new family of performance … These metrics may also address the capacity of the healthcare system to assist patients and families … the diagnostic process, particularly in situations that pose the greatest challenges for patients and families
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/timeline.docx
September 01, 2022 - Determine best approach to sharing handout with patients and families. … Determine best approach to sharing handout with patients and families. … Determine best approach to sharing handout with patients and families. … Determine best approach to sharing handout with patients and families. … Determine best approach to sharing handout with patients and families.
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www.ahrq.gov/patient-safety/resources/learning-lab/acute-care-long-desc.html
June 01, 2020 - /19
Description: The goal of this learning laboratory was to develop tools to engage patients, families … The project aims were to:
Engage patients and their family caregivers in the design of health information … incorporates a patient-centered care approach into clinicians’ daily routine and enhances the patient and family … A bedside display that allows patients, their families, and providers to access information about the … Towards analytics of the patient and family perspective: a case study and recommendations for data capture
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-4.html
June 01, 2023 - References
Past research on eliciting patient experience shows the capacity of patients and families … Second, it is also clearly essential to gather accounts from family members (or other close acquaintances … The challenge here is to identify how best to encourage patients and family members to report situations … for patterns in the types of diagnostic shortfalls described by different subgroups of patients and families … Describing diagnostic shortfalls so respondents know what to report
Determining when family/friends
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-advancing-methods-4.pdf
March 03, 2021 - Contributing Factors
POLICIES/PROCEDURES/
PROCESSES
Admit RN's
when they are
arriving -
family … yr; Covering
MD's & PALL Med inconsistent with
communication to pts
staff using medical
terms family … Oct 2018)
Staff are communicating with someone
other than the one who receives the PX
Survey
Family … understanding of GIP
for symptom mgmt
Family not kept informed
about care arrival:
No calls prior … Dudley Completed
Communication with families
over scheduling
Cl inic ians Call families 1st thing
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T6-Managing_Resident_and_Family_Expectations_Final.pdf
October 01, 2016 - and Engage Residents and Family Members
Tool 6. … Let’s form teams of three: a family member, a
nurse, and an observer. … • When you are playing the family member—think about a recent situation where
a family member wanted … antibiotics for a resident and then you will play that
family member … From the family member view, what did you think of the reaction?
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T6-Managing_Resident_and_Family_Expectations_Final.docx
October 01, 2016 - Let’s form teams of three: a family member, a nurse, and an observer. … When you are playing the family member—think about a recent situation where a family member wanted antibiotics … for a resident and then you will play that family member. … From the family member view, what did you think of the reaction? … Do you think a family member would have continued to request antibiotics?
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www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/emergency-preparedness-plans.pdf
May 01, 2022 - of infectious diseases), and residents who are
away from the facility (e.g., medical appointment, family … • The communication plan records current contact information for residents, family members,
caregivers … • Sample Disaster Preparedness Letter to Families
Sample letter nursing home administrators may use … to communicate with families to request
updated emergency contact information as part of the facility … infectious diseases that
have the potential to pose a significant public health threat to residents, families
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www.ahrq.gov/teamstepps-program/evidence-base/patients-families.html
June 01, 2023 - TeamSTEPPS Research/Evidence Base: TeamSTEPPS and Patients and Families
Corina I, Abram M, Halperin … Supporting patient and family engagement for healthcare improvement: Reflections on "engagement-capable … Engaging patients and families to transform heart failure care.
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www.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-patient-experience-vol2.pdf
July 01, 2023 - iWe will henceforth use the term “family” as a shorthand for these other actors. … member of
the patient.
3
e
Eliciting Patients’ Diagnostic Experiences Using Rigorous
Methods … member or friend
over the past 5 years.16 Stratifying elicited experiences based on how many years … Understanding patient and family perspectives on diagnostic experiences also requires recognition that … Family Input for Quality and Safety (FIQS): Using mobile technology for in-hospital
reporting from families
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Ways_To_Learn_More_508.pdf
October 28, 2009 - your hospital
• Quality improvement
• Patient safety
• Working with patients and families as … Its Web site has information to help patients, families,
clinicians, leaders, and others make informed … Engagement :: 6
Working with patients and families as advisors
A Patient and Family Advisory Council … Council that empowers families to take part in their loved ones’ health
care experiences. … between patients, families, and
their health care providers and promotes patient and family advocacy
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www.ahrq.gov/policymakers/chipra/demoeval/state-reports/index.html
March 01, 2019 - Maine Pediatric and Family Practice Survey Chartbook
This report summarizes baseline survey results … for more than one-quarter of family practices and nearly two-thirds of all pediatric practices in Maine … Family Engagement Guide: The Role of Family Health Partners in Quality Improvement Within a Pediatric … and improve the Family Health Partners role and relationship. … Listening and Learning from Families: Crisis Services and the Experiences of Families Caring for Children
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www.ahrq.gov/news/blog/ahrqviews/impacts-gun-violence.html
March 01, 2023 - thousands of people killed and wounded by these acts of violence pose a heavy burden of grief upon their families … These patients are their neighbors, their friends, their classmates, and at times their own relatives … Alliance to Advance Patient Safety , a partnership of healthcare systems, Federal partners, patients, and families
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-care-transitions5.html
June 01, 2023 - Moreover, patients and families often have limited engagement in the decision to discharge. … as full partners in discharge planning,
D iscussing with patients and families key areas to prevent … problems at home,
E ducating patients and families about the patient's condition and the discharge … Similarly, the Warm Handoff Plus tool is a patient safety strategy that ensures that patients and family … diagnostic error, structured tools have been developed to standardize communication, improve patient and family
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/iowa-case-study.pdf
June 02, 2025 - Discharge Instructions Quality: How the University of Iowa Stead Family Children's Hospital Improved … of their discharge instructions for families
during the course of the twelve-month P-HIP Learning … discharge instructions improvement effort, brought about by a
strategic goal to improve care for families … , and the team
was eager to support the hospital-wide goal of improving discharge instructions for families … this doesn’t technically meet the measure for abstraction, it provides
important information to the families
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www.ahrq.gov/patient-safety/reports/engage/medlist.html
October 01, 2022 - Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … The Create a Safe Medicine List Together strategy engages patients and families to actively participate … Staff within your practice will work with patients and their families to develop a complete and accurate … Medication safety in primary care requires a team approach, engaging the patient and his or her family
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www.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/measurement-sets.html
November 01, 2018 - ® Measures
The CAHPS Nursing Home Surveys assess the experiences of nursing home residents and family … members:
The Long-Stay Resident Instrument captures both quality of life and quality of care from … The Family Member Instrument is designed to gather information from family members who have had direct … In addition to asking for an overall rating of care, this questionnaire asks family members to report … Whether the nursing home provides families with information and encourages their involvement.
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www.ahrq.gov/patient-safety/settings/hospital/candor/grand-rounds.html
August 01, 2022 - Best way to involve patients and family—Provide various options, because not every patient/family will … also for clinician communicating with the patient/family. … Not all clinicians should be conducting this initial communication with patients/families. … goals of the patient and family. … by an adverse event, but also the providers who care for patients/families.