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www.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
September 01, 2013 - Say:
A patient and family advisor is a former patient or family member of a patient who is a collaborative … members who are involved in the patient's care, and
Invite the patient and family members to write … for the patient or family member when necessary. … member to take notes … member of a patient.
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www.ahrq.gov/nhguide/toolkits/educate-and-engage/index.html
October 01, 2016 - Toolkit To Educate and Engage Residents and Family Members
Overview of the Toolkit
Why Should … The Resident and Family Member Education toolkit helps the nursing home (1) encourage an open and respectful … residents and family members participate in their care. … Members provides similar talking points for nurses to use when talking to residents’ family members … (tool 5) to help answer questions
Communicate with residents and families about antibiotic-resistant
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_6_Checklist_508.pdf
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 6)
Guide to Patient and Family … Are you thinking about becoming a patient and family advisor? … care experiences I had
as a patient or family member of a patient … members … Adapted from resources from the Institute for Patient- and Family-Centered Care, Bethesda, MD.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_5_InfoSession_508.pptx
June 02, 2025 - Advisors do this by helping us learn first hand about what it’s like to be a patient or family member … Nobody knows better than patients and family members what it’s like to be in the hospital. … If you are a current patient or have received care here in the past 5 years, or you are the family member … Remember, when it comes to the experience of being a patient or family member, you are the experts. … member here.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_6_Checklist_508.docx
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 6)
Strategy 1: Working with Patients … & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 1: Working With Patients & Families … care experiences I had as a patient or family member of a patient. … members. … Guide to Patient and Family Engagement
O Guide to Patient and Family Engagement :: 1
image1.png
image2
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/engage/rfe-brochure.pdf
March 01, 2017 - What can I do as a resident
or family member to partner
with staff? … member
• Talk to and listen to staff to learn
ways you can improve care and
safety in your facility … members as partners
• Learn how you can prevent infections
1. … • Staff actively listen to residents
and families about what they want
and need
• Residents, families … members
• Actively encourage residents
and their families to take part in
planning the residents
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www.ahrq.gov/patient-safety/patients-families/index.html
October 01, 2024 - members who have prioritized their questions or concerns will experience the most meaningful, efficient … For Patients and Families in Ambulatory Surgery Centers For Hospital Staff Family-Centered Rounds Toolkit … Use this module to help patients and family members understand what's happening during the patient's … For Long-Term Care Facility Staff Toolkit To Educate and Engage Residents and Family Members This toolkit … members and helps residents and family members participate in their care.
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T2-Talking_with_Residents_Family_Members_checklist_version_Final.pdf
October 01, 2016 - and Engage Residents and Family Members
Tool 2. … Talking With Residents’ Family Members—short checklist version
What are antibiotics? … member are aware of them so that you and your family member can report
any changes in how he or she … What can you do to make sure that your family member gets the best care? … Talking With Residents’ Family Members—short checklist version
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T2-Talking_with_Residents_Family_Members_checklist_version_Final.docx
October 01, 2016 - Talking With Residents’ Family Members—short checklist version
· What are antibiotics? … If your family member has a cough, but no fever or other symptoms, it is often better to wait. … Your family member may be given acetaminophen (Tylenol) and/or a cough suppressant. … Engage Residents and Family Members
· What are the risks—or harms—of antibiotics? … member are aware of them so that you and your family member can report any changes in how he or she
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www.ahrq.gov/patient-safety/patients-families/engagingfamilies/guide.html
December 01, 2017 - create partnerships between patients, families, and hospitals around the same goals. … The Guide was developed, implemented, and evaluated with the input of patients, family members, clinicians … and family members as advisors at the organizational level. … Strategy 2: Communicating to Improve Quality helps improve communication among patients, family members … members in the transition from hospital to home.
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www.ahrq.gov/nursing-home/resources/communication-strategies.html
May 01, 2021 - Communication Strategies for Keeping Families Up to Date
Resource: Communication Strategies … for Keeping Families Up to Date (PDF, 75.2 KB)
This document provides ideas for communicating with … family members of residents during COVID-19. … It offers a list of tactics to ensure important communication is shared effectively and that family members
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-engagement-slides.html
July 01, 2023 - Discuss how to communicate an adverse event to a patient and family members. … and respect
Information sharing
Participation
Collaboration
Image: A family member and … Image: A family member and providers surrounding a patient in a hospital bed. … members to be involved in their care by—
Inviting patients and family members to partner with their … Identify family members or others, such as a doula, who are involved in the patient's care.
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyex9.html
July 01, 2018 - Orders and discharge paperwork clarified, patients / families involved in decisions
Patients, families … , 170
New information discovered from family 46% of time. 52
Family member added 1 minute to rounding … member/ friend and is considered part of care team 177
Family, patient, nurses, and other providers … members" 57
Access to medical records by patients and families 169
Allow patients and … families to access medical records or online portals for information
Patients, family, provider, online
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
May 01, 2017 - When possible, encourage family member inclusion in the surgical process before and after surgery. … at which family members will be invited to join. … member or other caregivers in an ASC setting. … If a patient or family member is not English speaking, a medical translator can be provided at any time … The following videos show a patient and his family member engaged in the checklist process with their
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www.ahrq.gov/hai/tools/mvp/modules/cusp/patient-family-care-slides.html
March 01, 2017 - For you as a family member? … of patients’ family members in bedside care, may help fulfill the needs of patients’ families and optimize … family members’ adaptation to critical illness.
1. … around the patient and family member allows family to feel more involved, giving them a focus and purpose … member.
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
March 01, 2017 - family members. … Watch this video to see a demonstration of staff listening to the concerns of a family member. … members by providing timely, accurate information, ensuring that the resident and family member understand … learned from an interaction with a family member who had a concern. … member?
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www.ahrq.gov/hai/cusp/modules/patient-family-engagement/alt-text-tab.html
September 01, 2013 - member and providers surrounding a patient in a hospital bed
Slide 5
What is Patient Family … members to a team meeting to discuss their hospital stay
Ask patients and families to give feedback … and family member, gathered around a conference table
Slide 10
How to Engage Patients and … member cannot understand you
Help the patient and family understand the diagnosis, condition, … IDEAL Discharge Planning is an effective tool for ensuring patient and family member engagement and
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_11_PPT_508.pptx
January 01, 2008 - And, I’ve asked [insert patient/family member advisor name] to be here as a copresenter to share their … goal of patient and family engagement is to create a set of conditions where patients, family members … and engage patients and family members as members of the health care team. … Training (Tool 11)
Patient and family advisors are patients and family members who provide direct … and re-introduce patient / family member who will be telling their story.]
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www.ahrq.gov/hai/cauti-tools/archived-webinars/patient-family-centered-care-slides.html
December 01, 2017 - one patient and family experience council engages patients and their families in care outcomes at the … Patient and family engagement involves: “collaborating with patients and families of all ages, at all … Slide 15
Involving Patients and Family Members as “Team”
Serve on the CUSP team
Provide input … member perspectives to quality improvement efforts
Focus Groups- Past patients or family members share … :
Goal: 2/3 patients or family members
Diversity:
Very important component
Age, gender,
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Implement_Hndbook_508_v2.docx
January 28, 2011 - member. … member. … member.] … Patient and family members. … and family members.