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www.ahrq.gov/topics/care-coordination.html
January 01, 2014 - Across Generations
It is a free web resource to facilitate care coordination among the patient and family … members and their medical team. … Its purpose is to support older patients and their families, who often have difficulty reconciling and … It includes a medication manager to help older adults and their families keep an accurate medication
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/family-slides.pptx
June 01, 2021 - Discussing Infectious Concerns About Residents With Family Members and Caregivers
Discussing Infectious … Concerns About Residents With Family Members and Caregivers
Long-Term Care
AHRQ Safety Program for Improving … potential harm associated with antibiotic use to family members of residents
Address end-of-life care … members in the care plan
3
Discussing Concerns With Family
3
Pressure To Prescribe2
“… if the … 25
Key Points
Effective communication is a key component
Educating residents and family members
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www.ahrq.gov/sites/default/files/2024-01/quintana-report.pdf
January 01, 2024 - Family members are increasingly crucial as health facilitators. … Caregivers are family members or friends who help in care. … member? … family members. … family members.
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/implementation-tracking-sw.pdf
June 02, 2025 - resources to help
them engage in the management of their health between office
visits
Patient/family … advisory council established
Focus group(s) with patients/families conducted
Patients/ … family members included in QI team
6. … : Off
Patient/family advisory council established: Off
Focus group(s) with patients/families conducted … : Off
Patients/family members included in QI team: Off
CVD patient registry developed and maintained
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/engagemt-checklist.docx
March 01, 2017 - members. … Provide opportunities to educate residents and family members concerning the AHRQ Safety Program for … and families. … Include residents and family members on the teams that are developing the plans to achieve the goal of … or family members to share their success stories with management and other teams.
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www.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy2/index.html
December 01, 2017 - stronger engagement, Agency for Healthcare Research and Quality developed the Guide to Patient and Family … and Safety, a tested, evidence-based resource to help hospitals work as partners with patients and families … care and the foundation of partnerships between the patient, family, and clinicians. … members should be involved in their care. … Strategy 1: Working With Patients and Families as Advisors
Strategy 3: Nurse Bedside Shift Report
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www.ahrq.gov/news/cahps-webcast.html
August 01, 2025 - September 18: Strengthening Partnerships with Patients and Families to Assess and Improve the Experience … of Healthcare Providers and Systems (CAHPS®) program will focus on the integral role of patients and families … related to the following questions: How can creative participatory design methods strengthen patient and family … What collaborative roles can patients and families play to better capture their healthcare experiences … healthcare teams most effectively focus on the healthcare experiences that matter most to patients and families
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-one-pager.pdf
September 01, 2022 - Communicating With Patients and Families About Antibiotic Decisions
Communicating With … Patients and Families
About Antibiotic Decisions
Patients want to feel
HEARD1-3
• Say: “What … Communicating With
Patients and Families 2
AHRQ
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www.ahrq.gov/patient-safety/reports/engage.html
October 01, 2021 - Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … engagement, the Agency for Healthcare Research and Quality (AHRQ) has developed a guide to help patients, families … the Guide
The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … (the Guide) is a resource to help primary care practices partner with patients and their families to … Patient and family engagement in primary care helps forge trusting relationships that promote safety.
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/guide.html
March 01, 2017 - Tools
Slides 9–21
Video 1.4: Communication Tools
Communicating With Residents and Family … Members
Slides 23–26
Video 1.2: Communication and Engaging the Family
Addressing Challenges … Topic: Communicating With Residents and Family Members
Method: Have staff sit in groups of three … members? … Ask staff about the best way to transparently inform the resident's family about what happened.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/health-literacy-pfe-070913.ppt
July 01, 2013 - Use strategies to educate patients and family members about catheter harms. … member requests an indwelling urinary catheter because the patient and/or family does not want the patient … If you/your family member needs to get out of bed for any reason, we will see him/her every hour and … ”
*
Scenario 2—a patient or family member wants the patient to have an indwelling urinary catheter … Partnering with Patients and Families to Design a Patient- and Family-Centered Health Care System: A
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-guide.docx
September 01, 2022 - Communicating With Patients and Families About Antibiotic Decisions – Facilitator Guide
AHRQ Safety … Program for Improving Antibiotic Use
1
Communicating With Patients and Families About Antibiotic Decisions … Ambulatory Care
Slide Title and Commentary
Slide Number and Slide
Communicating With Patients and Families … Misconceptions About Antibiotic Prescribing
SAY:
A common scenario clinicians face is a patient or family … member requesting antibiotics.
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www.ahrq.gov/diagnostic-safety/tools/index.html
June 01, 2025 - This guide encourages hospital patients and family members to be involved in their care. … quality of care: Encourage patients and family members to participate as advisors. … Promote better communication among patients, family members, and health care professionals from the point … Engage patients and families in discharge planning throughout the hospital stay. … Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families offers
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warmhandoff-quickstartbrochure.pdf
January 27, 2017 - Warm handoffs
allow the patient (and family member) to verify the information
being communicated between … and Format
Patient Fact
Sheet
Inform patients and
family members
about warm handoffs … member in a
warm handoff … Make patients and families aware of warm
handoffs. … Answer any questions
your patients and families have.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warmhandoff-quickstartfull.pdf
January 27, 2017 - Warm handoffs allow the patient
(and family member) to verify the information
being communicated between … family members about
warm handoffs … member in a warm handoff … Make patients and families aware of warm handoffs. … Answer any questions your patients and families have.
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyex11.html
July 01, 2018 - Guide to Patient and Family Engagement
Exhibit 11. … Skills, and Abilities
Previous Page Next Page
Table of Contents
Guide to Patient and Family … Description
Who is involved
Outcomes measured
Engaging and supporting patients and families … members to track medications and health records 190-192 , 195,196
Providing patients with daily … Accessing health information 182
Establishing an information resource center for patients and families
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/guide.docx
March 01, 2017 - TeamSTEPPS© Tools
· Slides 9–21
· Video 1.4: Communication Tools
Communicating With Residents and Family … Members
· Slides 23–26
· Video 1.2: Communication and Engaging the Family
Addressing Challenges and … Topic: Communicating With Residents and Family Members
Method: Have staff sit in groups of three or … members? … Ask staff about the best way to transparently inform the resident’s family about what happened.
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/bronchitis-handout-english.docx
September 01, 2022 - Acute Bronchitis (Chest Cold) – Patient and Family Member Handout (English)
Acute Bronchitis (Chest
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/bronchitis-handout-spanish.docx
September 01, 2022 - Acute Bronchitis (Chest Cold) – Patient and Family Member Handout (Spanish)
Bronquitis aguda (Resfriado
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www.ahrq.gov/nursing-home/resources/status-state.html
May 01, 2021 - Home Visits in Your State
Resource: Track the Status of Nursing Home Visits in Your State
Families … Source: AARP
Topic(s): Safe Operations; Visitation
Audience(s): Family Members; Visitors
Format