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www.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy4/index.html
December 01, 2017 - stronger engagement, Agency for Healthcare Research and Quality developed the Guide to Patient and Family … and Safety, a tested, evidence-based resource to help hospitals work as partners with patients and families … Engaging patients and families in the discharge planning process helps make this transition in care safe … - 511.84 KB PDF version - 254.71 KB ]
Improving Discharge Outcomes with Patients and Families … Strategy 1: Working With Patients and Families as Advisors
Strategy 2: Communicating to Improve Quality
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www.ahrq.gov/patient-safety/reports/engage/intro.html
March 01, 2017 - Interventions
Environmental Scan Report
Background
Patient and family engagement … adopt new behaviors to increase patient and family engagement to improve patient safety. … literature, and receiving input from domain experts in patient safety, primary care, and patient and family … members, and health professionals and a set of organizational policies and procedures that foster both … the inclusion of patients and family members as active members of the health care team and collaborative
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www.ahrq.gov/patient-safety/reports/engage/interventions/webinars.html
June 01, 2023 - Patient and Family Engagement for Primary Care: Webinar Series
In 2015, the Agency for Healthcare … development of a Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … The Guide includes four interventions to engage patients and families in ways to support improvements … in testing the Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … Investigator, Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily5.html
July 01, 2018 - For instance, with Patient and Family Advisory Councils, patients and family members can participate … Although true engagement may include patients and family members as partners in decisionmaking, not all … It is possible that if patients and family members are invited into one opportunity (e.g., change of … Many strategies and opportunities identified for engaging patients and family members in quality and … The supporting materials must clearly identify the benefits to patients, family members, health professionals
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/common-cold-handout-english.docx
September 01, 2022 - The Common Cold – Patient and Family Member Handout (English)
The Common Cold
Directions for
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/common-cold-handout-spanish.docx
September 01, 2022 - The Common Cold – Patient and Family Member Handout (Spanish)
El resfriado común
Directions for
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyapa.html
July 01, 2018 - How, if at all, does patient and family engagement relate to patient- and family-centered care? … What can family members do? … What can patients and family members do? … Did this differ for different types of patients, family members, or providers? … engagement seem to resonate most with patients and families?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pptx
July 23, 2010 - and engage patients and family members as members of the health care team. … member at our hospital. … Also ask which family members the patient would like to be involved in his or her care. … members. … Remember that the hospital is an unfamiliar environment for many patients and family members.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.pdf
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish
CAHPS® Nursing Home Survey
Version: … Family Member Survey
Language: Spanish
Response Scale: 4 points
For assistance with this survey … Nursing Home Survey Family Member Survey
Instructions for Front Cover
• Replace the cover of this … Nursing Home Survey Family Member Survey
Instrucciones para el cuestionario
Conteste cada pregunta … 1 Sí, hispano o latino
2 No, ni hispano ni latino
Nursing Home Survey Family Member Survey
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_8_PrtpntIntrsts_508.pdf
June 05, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 8)
My Participation Interests … ]
Helping to develop or review informational materials
for patients and family members
Providing … Sharing my story with health care providers or others
Serving as a member of the patient and family … hospital name, staff liaison name, and email and phone contact information]
Guide to Patient and Family
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www.ahrq.gov/sites/default/files/2024-07/congdon-magilvy-report.pdf
January 01, 2024 - home, the sampling plan allowed for oversampling of
family members compared with residents. … One family member asserted, “I would like to see how
the staff work with each other, too. … Family members and residents needed to feel confident that residents are safe and
secure. … The family involvement domain reflects the value of family members being physically
present, monitoring … making a
selection of the best nursing home for their family member.
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www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/best-practices-empowering-residents.pdf
May 01, 2022 - Best Practices to Help Nursing Home Residents and their Families to Reduce the Impact of Social Isolation … ENCOURAGING FAMILY PARTICIPATION
Family members can help prevent and reduce social isolation. … , request improvements,
and engage with other family members. … If a family council does not exist, inform families about
their right to form one and encourage participation … AHRQ Pub No. 22-0016-3-EF
May 2022
www.ahrq.gov
https://theconsumervoice.org/issues/family/family-council-center
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/engagemt-checklist.docx
March 01, 2017 - members. … Provide opportunities to educate residents and family members concerning the AHRQ Safety Program for … and families. … Include residents and family members on the teams that are developing the plans to achieve the goal of … or family members to share their success stories with management and other teams.
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily1.html
July 01, 2018 - The Guide will comprise tools, materials, and/or training for patients, family members, health professionals … members in their care, encourage the involvement of patients and family members in improving quality … members, and outline the steps needed to implement changes. … Our working definition was as follows:
A set of behaviors by patients, family members, and health … members as active members of the health care team and collaborative partnerships with providers and
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/highlights/ps-highlights-pfe-updated-aug24.pdf
March 13, 2025 - Patient and
family engagement efforts include involving patients and families in medical error reporting … members in the safety and
quality of the patient’s care during the hospital stay … members, clinicians, hospital staff,
and hospital leaders … members to report on their care experiences, to detect, address,
and prevent patient-perceived breakdowns … Key Findings/Impact: WWTK staff conducted outreach interviews with 5,560
patients and family members
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - Identify family members who should be partners in care and put their names on the white board in the … Help patients and family members articulate their concerns when needed. … members wanted to know
Supportive behaviors:
Supporting patients and families as they engage
Reacted … Helped patients and family members articulate their concerns when needed
Used plain language
Invited … patient and family members to take notes
Identified others to answer questions, if needed
Clinician
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.pdf
June 03, 2013 - Identify family members who should be partners
in care and put their names on the white board … ”
Help patients and family members
articulate their concerns when needed. … members wanted to know
Supportive behaviors:
Supporting patients and families as they engage … Helped patients and family members
articulate their concerns when needed
Used plain language … Invited patient and family members to take
notes
Identified others to answer questions,
if
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.doc
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish
CAHPS® Nursing Home Survey
Version:
Family … Member Survey
Language: Spanish
Response Scale: 4 points
For assistance with this survey, please contact … File name: nursing-home-family-span-1652b.doc
Last updated: September 1, 2011
Instructions for Front
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www.ahrq.gov/patient-safety/reports/engage/findings.html
March 01, 2017 - Medication lists were the primary strategy aimed at patients, family members, and caregivers. … Provider
Culture of transparency and open communications
Make it easy for patients, family members … Bring a family member or patient advocate to appointments. … through simple interventions such as check-ins with a family member or daily documentation. … communication for patients, family members, and providers have been proposed as important to improving
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/guide.html
March 01, 2017 - Tools
Slides 9–21
Video 1.4: Communication Tools
Communicating With Residents and Family … Members
Slides 23–26
Video 1.2: Communication and Engaging the Family
Addressing Challenges … Topic: Communicating With Residents and Family Members
Method: Have staff sit in groups of three … members? … Ask staff about the best way to transparently inform the resident's family about what happened.