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  1. www.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy4/index.html
    December 01, 2017 - stronger engagement, Agency for Healthcare Research and Quality developed the Guide to Patient and Family … and Safety, a tested, evidence-based resource to help hospitals work as partners with patients and families … Engaging patients and families in the discharge planning process helps make this transition in care safe … - 511.84 KB     PDF version - 254.71 KB ] Improving Discharge Outcomes with Patients and Families … Strategy 1: Working With Patients and Families as Advisors Strategy 2: Communicating to Improve Quality
  2. www.ahrq.gov/patient-safety/reports/engage/intro.html
    March 01, 2017 - Interventions Environmental Scan Report Background Patient and family engagement … adopt new behaviors to increase patient and family engagement to improve patient safety. … literature, and receiving input from domain experts in patient safety, primary care, and patient and familymembers, and health professionals and a set of organizational policies and procedures that foster both … the inclusion of patients and family members as active members of the health care team and collaborative
  3. www.ahrq.gov/patient-safety/reports/engage/interventions/webinars.html
    June 01, 2023 - Patient and Family Engagement for Primary Care: Webinar Series In 2015, the Agency for Healthcare … development of a Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … The Guide includes four interventions to engage patients and families in ways to support improvements … in testing the Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … Investigator, Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families
  4. www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily5.html
    July 01, 2018 - For instance, with Patient and Family Advisory Councils, patients and family members can participate … Although true engagement may include patients and family members as partners in decisionmaking, not all … It is possible that if patients and family members are invited into one opportunity (e.g., change of … Many strategies and opportunities identified for engaging patients and family members in quality and … The supporting materials must clearly identify the benefits to patients, family members, health professionals
  5. www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/common-cold-handout-english.docx
    September 01, 2022 - The Common Cold – Patient and Family Member Handout (English) The Common Cold Directions for
  6. www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/common-cold-handout-spanish.docx
    September 01, 2022 - The Common Cold – Patient and Family Member Handout (Spanish) El resfriado común Directions for
  7. www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyapa.html
    July 01, 2018 - How, if at all, does patient and family engagement relate to patient- and family-centered care? … What can family members do? … What can patients and family members do? … Did this differ for different types of patients, family members, or providers? … engagement seem to resonate most with patients and families?
  8. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pptx
    July 23, 2010 - and engage patients and family members as members of the health care team. … member at our hospital. … Also ask which family members the patient would like to be involved in his or her care. … members. … Remember that the hospital is an unfamiliar environment for many patients and family members.
  9. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.pdf
    September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: … Family Member Survey Language: Spanish Response Scale: 4 points For assistance with this survey … Nursing Home Survey Family Member Survey Instructions for Front Cover • Replace the cover of this … Nursing Home Survey Family Member Survey Instrucciones para el cuestionario Conteste cada pregunta … 1 Sí, hispano o latino 2 No, ni hispano ni latino Nursing Home Survey Family Member Survey
  10. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_8_PrtpntIntrsts_508.pdf
    June 05, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 8) My Participation Interests … ]  Helping to develop or review informational materials for patients and family members  Providing …  Sharing my story with health care providers or others  Serving as a member of the patient and family … hospital name, staff liaison name, and email and phone contact information] Guide to Patient and Family
  11. www.ahrq.gov/sites/default/files/2024-07/congdon-magilvy-report.pdf
    January 01, 2024 - home, the sampling plan allowed for oversampling of family members compared with residents. … One family member asserted, “I would like to see how the staff work with each other, too. … Family members and residents needed to feel confident that residents are safe and secure. … The family involvement domain reflects the value of family members being physically present, monitoring … making a selection of the best nursing home for their family member.
  12. www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/best-practices-empowering-residents.pdf
    May 01, 2022 - Best Practices to Help Nursing Home Residents and their Families to Reduce the Impact of Social Isolation … ENCOURAGING FAMILY PARTICIPATION Family members can help prevent and reduce social isolation. … , request improvements, and engage with other family members. … If a family council does not exist, inform families about their right to form one and encourage participation … AHRQ Pub No. 22-0016-3-EF May 2022 www.ahrq.gov https://theconsumervoice.org/issues/family/family-council-center
  13. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/engagemt-checklist.docx
    March 01, 2017 - members. … Provide opportunities to educate residents and family members concerning the AHRQ Safety Program for … and families. … Include residents and family members on the teams that are developing the plans to achieve the goal of … or family members to share their success stories with management and other teams.
  14. www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily1.html
    July 01, 2018 - The Guide will comprise tools, materials, and/or training for patients, family members, health professionals … members in their care, encourage the involvement of patients and family members in improving quality … members, and outline the steps needed to implement changes. … Our working definition was as follows: A set of behaviors by patients, family members, and health … members as active members of the health care team and collaborative partnerships with providers and
  15. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/highlights/ps-highlights-pfe-updated-aug24.pdf
    March 13, 2025 - Patient and family engagement efforts include involving patients and families in medical error reporting … members in the safety and quality of the patient’s care during the hospital stay … members, clinicians, hospital staff, and hospital leaders … members to report on their care experiences, to detect, address, and prevent patient-perceived breakdowns … Key Findings/Impact: WWTK staff conducted outreach interviews with 5,560 patients and family members
  16. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
    February 10, 2011 - Identify family members who should be partners in care and put their names on the white board in the … Help patients and family members articulate their concerns when needed. … members wanted to know Supportive behaviors: Supporting patients and families as they engage Reacted … Helped patients and family members articulate their concerns when needed Used plain language Invited … patient and family members to take notes Identified others to answer questions, if needed Clinician
  17. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.pdf
    June 03, 2013 -  Identify family members who should be partners in care and put their names on the white board … ”  Help patients and family members articulate their concerns when needed. … members wanted to know Supportive behaviors: Supporting patients and families as they engage …  Helped patients and family members articulate their concerns when needed  Used plain language …  Invited patient and family members to take notes  Identified others to answer questions, if
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.doc
    September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: FamilyMember Survey Language: Spanish Response Scale: 4 points For assistance with this survey, please contact … File name: nursing-home-family-span-1652b.doc Last updated: September 1, 2011 Instructions for Front
  19. www.ahrq.gov/patient-safety/reports/engage/findings.html
    March 01, 2017 - Medication lists were the primary strategy aimed at patients, family members, and caregivers. … Provider Culture of transparency and open communications Make it easy for patients, family members … Bring a family member or patient advocate to appointments. … through simple interventions such as check-ins with a family member or daily documentation. … communication for patients, family members, and providers have been proposed as important to improving
  20. www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/guide.html
    March 01, 2017 - Tools Slides 9–21 Video 1.4: Communication Tools Communicating With Residents and FamilyMembers Slides 23–26 Video 1.2: Communication and Engaging the Family Addressing Challenges … Topic: Communicating With Residents and Family Members Method: Have staff sit in groups of three … members? … Ask staff about the best way to transparently inform the resident's family about what happened.

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