-
pso.ahrq.gov/sites/default/files/wysiwyg/OnDemand%20Webinar%20Slides%20-%20June%2010%202015.pdf
January 01, 2010 - • Locally we had a long-standing policy of sharing
medical errors with families
► Share errors even … if families did not know about the error
► Quickly settle claims
► Share openly experiences about … 32
Original Expectations
• We are different
• Our patients are sicker
• Our families are more … in this area
33
Actual Experience
• We are similar
• Some of our patients are sicker
• Families … are families
• We are actually ahead of the curve
34
The PSO’s fulfillment of our needs
• We
-
pso.ahrq.gov/sites/default/files/wysiwyg/strategies-to-improve-patient-safety_draft-report.pdf
December 21, 2021 - members, physicians, and pharmacists.36 Findings from these
grants helped inform the development of … Guide to patient and family engagement in hospital quality and safety. … Engage patients, families, and care partners in the co-production of care.
7. … Ensure equitable engagement for all patients, families, and care partners.
9. … Patient and Family Engagement
Table 23. Patient Identification Errors
Table 24.
-
pso.ahrq.gov/sites/default/files/wysiwyg/npsdpatient-safety-culture-brief.pdf
September 01, 2016 - following:
■ Comprehensive Unit-based Safety Program (CUSP)
■ Just Culture Training
■ Patient and Family … One
PSO offers training on patient and family engagement
and encourages CEOs and senior leaders to … pledge to
have a dedicated person responsible for patient and
family engagement initiatives in their
-
pso.ahrq.gov/pso/listed
Anesthesiology
(6)
Cardiology
(4)
Dentistry
(1)
Dermatology
(2)
Emergency medicine/EMS
(4)
Family
-
pso.ahrq.gov/sites/default/files/wysiwyg/working-with-pso-webinar-value-hospitals.pdf
January 01, 2020 - patients to go to rehab, SNF, dialysis
• Patients experiencing isolation depression
• Use of virtual family
-
pso.ahrq.gov/sites/default/files/wysiwyg/oig-list-long-term-care-hospitals-2019.pdf
January 01, 2019 - replacement resulting in urethral obstruction leading to
renal failure and ultimately death (patient family