-
pso.ahrq.gov/sites/default/files/wysiwyg/OnDemand%20Webinar%20Slides%20-%20June%2010%202015.pdf
January 01, 2010 - • Locally we had a long-standing policy of sharing
medical errors with families
► Share errors even … if families did not know about the error
► Quickly settle claims
► Share openly experiences about … 32
Original Expectations
• We are different
• Our patients are sicker
• Our families are more … in this area
33
Actual Experience
• We are similar
• Some of our patients are sicker
• Families … are families
• We are actually ahead of the curve
34
The PSO’s fulfillment of our needs
• We
-
pso.ahrq.gov/sites/default/files/wysiwyg/working-with-pso-webinar-value-hospitals.pdf
January 01, 2020 - patients to go to rehab, SNF, dialysis
• Patients experiencing isolation depression
• Use of virtual family
-
pso.ahrq.gov/sites/default/files/wysiwyg/oig-list-long-term-care-hospitals-2019.pdf
January 01, 2019 - replacement resulting in urethral obstruction leading to
renal failure and ultimately death (patient family
-
pso.ahrq.gov/sites/default/files/wysiwyg/saguide.pdf
September 01, 2009 - employment records
eld by a covered entity in its role as employer, education records covered by the Family