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psnet.ahrq.gov/node/73890/psn-pdf
September 29, 2021 - Why do systems for responding to concerns and
complaints so often fail patients, families and healthcare … Why do systems for responding to concerns and complaints so often
fail patients, families and healthcare … https://psnet.ahrq.gov/issue/why-do-systems-responding-concerns-and-complaints-so-often-fail-patients-
families-and … Engaging patients and families in patient safety efforts and encouraging them to speak up about concerns … https://psnet.ahrq.gov/issue/why-do-systems-responding-concerns-and-complaints-so-often-fail-patients-families-and
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psnet.ahrq.gov/node/47631/psn-pdf
March 27, 2019 - Assessing the effectiveness of engaging patients and
their families in the three-step fall prevention … Assessing the Effectiveness of Engaging Patients and Their
Families in the Three-Step Fall Prevention … https://psnet.ahrq.gov/issue/assessing-effectiveness-engaging-patients-and-their-families-three-step-fall … Researchers sought to assess the effectiveness of a fall prevention toolkit in engaging patients and families … https://psnet.ahrq.gov/issue/assessing-effectiveness-engaging-patients-and-their-families-three-step-fall-prevention
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psnet.ahrq.gov/issue/responding-medical-errors-implementing-modern-ethical-paradigm
August 18, 2021 - March 26, 2015
What do patients and relatives know about problems and failures in care … October 21, 2011
Patients' and family members' views on how clinicians enact and how … December 6, 2023
Disclosing medical errors: prioritising the needs of patients and families … July 5, 2023
A family and hospital's journey and commitment to improving diagnostic safety
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psnet.ahrq.gov/issue/association-patient-and-family-reports-hospital-safety-climate-language-proficiency-us
November 16, 2022 - Study
Association of patient and family reports of hospital safety climate with language … Association of patient and family reports of hospital safety climate with language proficiency in the … Recommendations for improving communication with limited English proficiency patients and families are … Association of patient and family reports of hospital safety climate with language proficiency in the … November 16, 2022
Families as partners in hospital error and adverse event surveillance
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psnet.ahrq.gov/issue/nurse-sensemaking-responding-patient-and-family-safety-concerns
November 02, 2022 - Study
Nurse sensemaking for responding to patient and family safety concerns. … Nurse sensemaking for responding to patient and family safety concerns. … A critical component of strong safety culture is that patients and families feel empowered to speak … study explored bedside nurses' experience responding to safety concerns expressed by patients or their families … Nurse sensemaking for responding to patient and family safety concerns.
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psnet.ahrq.gov/issue/patient-and-family-engagement-potential-approach-improving-patient-safety-systematic-review
February 17, 2021 - Review
Emerging Classic
Patient and family engagement as … Patient and family engagement as a potential approach for improving patient safety: A systematic review … Patients and families are critical partners in identifying and preventing patient safety events. … A systematic review found willingness among patients and families engage in safety activities, but barriers … patient and family engagement may hinder effective engagement.
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psnet.ahrq.gov/issue/patient-died-what-about-involvement-investigation-process
June 24, 2020 - The authors discuss how involving families in the investigations of fatal adverse events can improve … present challenges due to emotions, trust, and potential conflicts in perspectives between providers and families … Related Resources
Disclosing medical errors: prioritising the needs of patients and families … AHRQ-Funded Patient Safety Project Highlights: Improving Healthcare Safety by Engaging Patients and Families
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psnet.ahrq.gov/issue/tackling-ambulatory-safety-risks-through-patient-engagement-what-10000-patients-and-families
March 20, 2017 - Tackling ambulatory safety risks through patient engagement: what 10,000 patients and families … Tackling Ambulatory Safety Risks Through Patient Engagement: What 10,000 Patients and Families Say About … Tackling Ambulatory Safety Risks Through Patient Engagement: What 10,000 Patients and Families Say About … July 1, 2020
A patient and family reporting system for perceived ambulatory note mistakes … November 15, 2018
Speaking up about care concerns in the ICU: patient and family experiences
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psnet.ahrq.gov/node/866730/psn-pdf
September 18, 2024 - strengthening-open-disclosure-maternity-services-english-nhs-discern-realist-
evaluation-study
Following adverse events, many patients and families … This study describes provider, patient, and family experiences of open disclosure following
adverse … Patients and
families wanted to play a more active role in the investigation and receive better communication … Providers
reported needing dedicated time to talk to families and emotional support for staff who provide
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psnet.ahrq.gov/issue/appropriate-use-medical-interpreters-breast-imaging-clinic
October 16, 2024 - recommended (and sometimes legally mandated ) in place of ad hoc interpreters such as the patient's family … members. … October 16, 2024
Assessing the effectiveness of engaging patients and their families … Impact of professional interpreters on outcomes for hospitalized children from migrant and refugee families
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psnet.ahrq.gov/node/40987/psn-pdf
February 22, 2017 - Partnering with Patients and Families to Enhance Safety
and Quality: A Mini Toolkit. … February 22, 2017
Bethesda, MD: Institute for Patient- and Family-Centered Care; 2011. … https://psnet.ahrq.gov/issue/partnering-patients-and-families-enhance-safety-and-quality-mini-toolkit … This toolkit provides strategies for engaging patients and families in quality and safety work. … https://psnet.ahrq.gov/issue/partnering-patients-and-families-enhance-safety-and-quality-mini-toolkit
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psnet.ahrq.gov/issue/national-imperative-improve-nursing-home-quality-honoring-our-commitment-residents-families
November 15, 2022 - The National Imperative to Improve Nursing Home Quality: Honoring Our Commitment to Residents, Families … Text:
The National Imperative to Improve Nursing Home Quality: Honoring Our Commitment to Residents, Families … Text:
The National Imperative to Improve Nursing Home Quality: Honoring Our Commitment to Residents, Families … Patient Safety Innovations
Preventing Falls Through Patient and Family
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psnet.ahrq.gov/node/867384/psn-pdf
December 18, 2024 - involving-patients-andor-their-next-kin-serious-adverse-event-investigations-
qualitative
Following serious adverse events, many affected patients and their families … them in investigations, and this study sought to
understand how hospitals involve patients and their families … Patients and families are invited to participate early in the investigation process, are involved throughout … involving-patients-andor-their-next-kin-serious-adverse-event-investigations-qualitative
https://psnet.ahrq.gov/issue/patient-and-family-involvement-serious-incident-investigations-perspectives-key-stakeholders
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psnet.ahrq.gov/issue/support-healthcare-workers-and-patients-after-medical-error-through-mutual-healing-another
June 16, 2021 - This study explored interactions between patients/families and HCWs following a medical error, highlighting … Importantly, HCW and patients/families expressed feeling empathy towards the other and stressed that … December 8, 2021
Communication with patients and families regarding health care-associated … September 27, 2023
Disclosing medical errors: prioritising the needs of patients and families
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psnet.ahrq.gov/primer/patient-engagement-and-safety
August 30, 2023 - The active engagement of patients in safety efforts has extended to allowing patients and families … An important study found that a surprising number of patients and family members feel guilty after … November 28, 2016
Patients as Partners: How to Involve Patients and Families in Their … November 21, 2016
Safety Information for Patients and Families. … Members and Caregivers
Patient Self-Management
Provider-Patient Communication
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psnet.ahrq.gov/issue/strengthening-open-disclosure-maternity-services-english-nhs-discern-realist-evaluation-study
April 12, 2023 - Following adverse events, many patients and families welcome disclosure from their providers about … This study describes provider, patient, and family experiences of open disclosure following adverse events … Patients and families wanted to play a more active role in the investigation and receive better communication … Providers reported needing dedicated time to talk to families and emotional support for staff who provide
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psnet.ahrq.gov/issue/patient-perceptions-hospital-experiences-implications-innovations-patient-safety
May 04, 2022 - In this qualitative study, patients and families reported on recent hospitalizations and their perceptions … main themes were elicited: (1) experiences with safety problems were not unusual, (2) patients and families … January 31, 2024
Disclosing medical errors: prioritising the needs of patients and families … August 31, 2022
Family safety reporting in medically complex children: parent, staff,
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psnet.ahrq.gov/issue/implementing-strategies-prevent-home-medication-administration-errors-children-medical
March 14, 2022 - standardizing medication reconciliation, improving communication, and integrating resources for patients and families … December 21, 2017
Families as partners in hospital error and adverse event surveillance … July 3, 2014
Lost in translation: medication labeling for immigrant families. … December 21, 2016
Patient safety after implementation of a coproduced family centered
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psnet.ahrq.gov/issue/preferences-and-perceptions-medical-error-disclosure-among-marginalized-populations-narrative
June 15, 2022 - Patients and families prefer to be told if they experience a medical error. … August 24, 2022
Communication with patients and families regarding health care-associated … June 16, 2021
View More
Related Resources
Patient, carer and family … August 2, 2023
Disclosing medical errors: prioritising the needs of patients and families … January 25, 2023
Patient and family involvement in serious incident investigations from
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psnet.ahrq.gov/issue/perceptions-and-attitudes-pediatricians-and-families-regard-pediatric-medication-errors-home
August 11, 2021 - Study
Perceptions and attitudes of pediatricians and families with regard to pediatric … Perceptions and attitudes of pediatricians and families with regard to pediatric medication errors at … supported the idea of a mechanism for collecting parent-reported errors and a learning system to support family … Perceptions and attitudes of pediatricians and families with regard to pediatric medication errors at … September 27, 2023
Family conferences to facilitate deprescribing in older outpatients