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psnet.ahrq.gov/perspective/conversation-withsorrel-king
March 01, 2007 - Although this physician had the advantage of medical knowledge, nonphysician patients and family members … A key determinant of patients' and family members' ability to advocate for safety is the culture of the … A second role for patients and family members is in working to improve safety and quality in health care … Residents review them aloud so all members of the care team (including the patients and family members … But other hospitals are taking steps to engage patients and family members in discussions with senior
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psnet.ahrq.gov/node/847721/psn-pdf
April 19, 2023 - Family involvement, patient safety and suicide prevention
in mental healthcare: ethnographic study. … -
ethnographic-study
Families can offer a unique perspective to improve patient care. … This study describes ways families keep
patients safe from suicide during crisis resolution home treatment … Families increased safety by
hiding medications or distracting patients who were in crisis. … Challenges to involving families are detailed,
as well as ways organizations can overcome those challenges
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psnet.ahrq.gov/issue/why-do-systems-responding-concerns-and-complaints-so-often-fail-patients-families-and
June 16, 2021 - Why do systems for responding to concerns and complaints so often fail patients, families … Why do systems for responding to concerns and complaints so often fail patients, families and healthcare … Engaging patients and families in patient safety efforts and encouraging them to speak up about concerns … Why do systems for responding to concerns and complaints so often fail patients, families and healthcare … October 31, 2014
Predictors of healthcare professionals' attitudes towards family involvement
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psnet.ahrq.gov/issue/physicians-experiences-mistreatment-and-discrimination-patients-families-and-visitors-and
October 26, 2022 - Study
Physicians' experiences with mistreatment and discrimination by patients, families … Physicians' experiences with mistreatment and discrimination by patients, families, and visitors and … This study focused on the association of physician burnout and mistreatment by patients, families and … mistreatment (e.g., racially or ethnically offensive remarks) and discrimination (e.g., patients or families … Physicians' experiences with mistreatment and discrimination by patients, families, and visitors and
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psnet.ahrq.gov/node/853239/psn-pdf
September 06, 2023 - In their own words: safety and quality perspectives from
families of hospitalized children with medical … In their own words: safety and quality perspectives from families of
hospitalized children with medical … https://psnet.ahrq.gov/issue/their-own-words-safety-and-quality-perspectives-families-hospitalized-children … https://psnet.ahrq.gov/issue/their-own-words-safety-and-quality-perspectives-families-hospitalized-children-medical … do-no-harm-are-we-preventing-medication-errors-children-medical-complexity
https://psnet.ahrq.gov/issue/effect-patient-and-family-centered-i-pass-adverse-event-rates-hospitalized-children-complex
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psnet.ahrq.gov/issue/families-are-struggling-use-medicines-home-we-must-truly-involve-them-their-own-safety
February 02, 2022 - Newspaper/Magazine Article
Families are struggling to use medicines at home — we … Citation Text:
Families are struggling to use medicines at home — we must truly involve them in their … August 14, 2024
Patient Safety Innovations
Patient and Family … Centered I-PASS (Family-Centered Communication Program to Reduce Medical Errors and Improve Family Experience … January 24, 2024
Perceptions and attitudes of pediatricians and families with regard
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psnet.ahrq.gov/issue/systemic-safety-inequities-people-learning-disabilities-qualitative-integrative-analysis
June 30, 2021 - analysis of the experiences of English health and social care for people with learning disabilities, their families … analysis of the experiences of English health and social care for people with learning disabilities, their families … June 30, 2021
Patient and family involvement in serious incident investigations from … October 31, 2014
Predictors of healthcare professionals' attitudes towards family involvement … October 15, 2014
The friends and family test: a qualitative study of concerns that influence
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psnet.ahrq.gov/issue/implementation-condition-help-family-teaching-and-evaluation-family-understanding
June 03, 2013 - Study
Implementation of Condition Help: family teaching and evaluation of family … Implementation of condition help: family teaching and evaluation of family understanding. … Some hospitals have begun allowing patients and families to directly summon a rapid response team … Implementation of condition help: family teaching and evaluation of family understanding. … January 3, 2017
Family alert: implementing direct family activation of a pediatric rapid
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psnet.ahrq.gov/innovation/virtual-hospitalist-program-address-hospitals-challenges-start-covid-19-pandemic
October 30, 2024 - The virtual hospitalists were able to address patient and family communication, write clinical notes, … Members of the virtual team were then available 24 hours a day to lead for urgent and often changing … goals of care conversations with patients and families. … Lived experiences of family members of patients with severe COVID-19 who died in intensive care units … Centered I-PASS (Family-Centered Communication Program to Reduce Medical Errors and Improve Family Experience
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psnet.ahrq.gov/node/853234/psn-pdf
September 06, 2023 - Perceptions and attitudes of pediatricians and families
with regard to pediatric medication errors at … Perceptions and attitudes of pediatricians and families with
regard to pediatric medication errors at … https://psnet.ahrq.gov/issue/perceptions-and-attitudes-pediatricians-and-families-regard-pediatric- … supported the idea of a mechanism for collecting parent-reported
errors and a learning system to support family … https://psnet.ahrq.gov/issue/perceptions-and-attitudes-pediatricians-and-families-regard-pediatric-medication-errors-home
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psnet.ahrq.gov/issue/patient-and-family-involvement-serious-incident-investigations-perspectives-key-stakeholders
March 02, 2022 - Review
Patient and family involvement in serious incident investigations from the … Patient and family involvement in serious incident investigations from the perspectives of key stakeholders … Patients and families can contribute unique insights into medical errors . … This qualitative evidence review concluded that patients and families value involvement in patient … analysis of the experiences of English health and social care for people with learning disabilities, their families
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psnet.ahrq.gov/issue/stakeholders-safety-patient-reports-unsafe-clinical-behaviors-distinguish-hospital-mortality
November 29, 2023 - Patients and family members provide valuable insights for investigating patient safety events in hospitals … derived from staff surveys and incident reports), and suggests that health systems engage patients and families … November 29, 2023
A case-controlled study of relatives' complaints concerning patients
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psnet.ahrq.gov/node/49789/psn-pdf
April 01, 2017 - members.(7) We went on to define this end-of-life communication problem as a serious medical error. … (9) Patients and families also reflected their sense that they were "not sick enough" or the timing … members
https://psnet.ahrq.gov//#references
https://psnet.ahrq.gov//#references
https://psnet.ahrq.gov … Failure to engage
hospitalized elderly patients and their families in advance care planning. … members.
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psnet.ahrq.gov/issue/tragedy-advocacy
October 05, 2016 - This article highlights stories of family members who have become influential patient safety advocates … November 21, 2016
More families hear apologies following medical mistakes. … November 21, 2016
Patient and family advisory councils. … November 21, 2016
Patients, families take up the cause of hospital safety. … Members and Caregivers
Provider-Patient Communication
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psnet.ahrq.gov/perspective/role-patient-improving-patient-safety
March 01, 2007 - Although this physician had the advantage of medical knowledge, nonphysician patients and family members … A key determinant of patients' and family members' ability to advocate for safety is the culture of the … A second role for patients and family members is in working to improve safety and quality in health care … Residents review them aloud so all members of the care team (including the patients and family members … But other hospitals are taking steps to engage patients and family members in discussions with senior
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psnet.ahrq.gov/issue/strategically-advancing-patient-and-family-advisory-councils-new-york-state-hospitals
February 22, 2017 - Bethesda, MD: Institute for Patient- and Family-Centered Care; June 2018. … of New York and outlines best practices for implementation to engage patients and families in quality … Bethesda, MD: Institute for Patient- and Family-Centered Care; June 2018. … Related Resources From the Same Author(s)
Partnering with Patients and Families … March 8, 2023
Partnering with Patients and Families to Design a Patient- and Family-Centered
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psnet.ahrq.gov/node/862616/psn-pdf
February 14, 2024 - https://psnet.ahrq.gov/issue/engaging-patients-patient-safety-advocacy-brief
Patients and families are … organizations and leaders can take to develop and establish
strategies that effectively engage patients and families … towards-conceptualizing-patients-partners-health-systems-systematic-review-and-descriptive
https://psnet.ahrq.gov/issue/partnering-patients-and-families-design-patient-and-family-centered-health-care-system
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psnet.ahrq.gov/issue/assessing-effectiveness-engaging-patients-and-their-families-three-step-fall-prevention
February 19, 2020 - Study
Assessing the effectiveness of engaging patients and their families in the … Assessing the Effectiveness of Engaging Patients and Their Families in the Three-Step Fall Prevention … Researchers sought to assess the effectiveness of a fall prevention toolkit in engaging patients and families … Assessing the Effectiveness of Engaging Patients and Their Families in the Three-Step Fall Prevention … July 5, 2017
Families as partners in hospital error and adverse event surveillance.
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psnet.ahrq.gov/issue/identification-families-pediatric-adverse-events-and-near-misses-overlooked-health-care
November 23, 2016 - Study
Identification by families of pediatric adverse events and near misses overlooked … Identification by families of pediatric adverse events and near misses overlooked by health care providers … This study introduced a family-based system for reporting adverse events and discovered a different … in-hospital reporting from families and patients. … August 18, 2021
Patient/Family Crisis Hotline.
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psnet.ahrq.gov/node/72713/psn-pdf
February 03, 2021 - Patient/Family Crisis Hotline.
February 3, 2021
Sorry Works! …
https://psnet.ahrq.gov/issue/patientfamily-crisis-hotline
Patients and families experiencing … the organization for help when they feel an error may have
occurred in their care or the care of a family … member.