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psnet.ahrq.gov/node/764396/psn-pdf
March 02, 2022 - Family Input for Quality and Safety (FIQS): using mobile
technology for in-hospital reporting from families … Family Input for Quality and Safety (FIQS): Using mobile
technology for in? … -
families-and
Patients and families represent an often untapped resource in identifying errors and … https://psnet.ahrq.gov/issue/family-input-quality-and-safety-fiqs-using-mobile-technology-hospital-reporting-families-and … https://psnet.ahrq.gov/issue/family-input-quality-and-safety-fiqs-using-mobile-technology-hospital-reporting-families-and
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psnet.ahrq.gov/node/861880/psn-pdf
January 31, 2024 - Patient and Family Centered I-PASS (Family-Centered
Communication Program to Reduce Medical Errors and … /patient-and-family-centered-i-pass-family-centered-communication-
program-reduce-medical
Summary … The intervention
engaged nurses to be present and speak early on rounds and support families. … This includes a family orientation via brochures (for families, training on the content in the brochures … Family, nurse, and physician beliefs on family-centered rounds: a 21-site
study.
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psnet.ahrq.gov/innovation/virtual-hospitalist-program-address-hospitals-challenges-start-covid-19-pandemic
October 30, 2024 - The virtual hospitalists were able to address patient and family communication, write clinical notes, … Members of the virtual team were then available 24 hours a day to lead for urgent and often changing … goals of care conversations with patients and families. … Lived experiences of family members of patients with severe COVID-19 who died in intensive care units … Centered I-PASS (Family-Centered Communication Program to Reduce Medical Errors and Improve Family Experience
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psnet.ahrq.gov/issue/impact-professional-interpreters-outcomes-hospitalized-children-migrant-and-refugee-families
December 21, 2018 - Impact of professional interpreters on outcomes for hospitalized children from migrant and refugee families … Impact of professional interpreters on outcomes for hospitalized children from migrant and refugee families … Impact of professional interpreters on outcomes for hospitalized children from migrant and refugee families … November 11, 2020
Diagnostic error experiences of patients and families with limited … November 4, 2020
Family support role in hospital rapid response teams: a scoping review
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psnet.ahrq.gov/issue/why-do-systems-responding-concerns-and-complaints-so-often-fail-patients-families-and
June 16, 2021 - Why do systems for responding to concerns and complaints so often fail patients, families … Why do systems for responding to concerns and complaints so often fail patients, families and healthcare … Engaging patients and families in patient safety efforts and encouraging them to speak up about concerns … Why do systems for responding to concerns and complaints so often fail patients, families and healthcare … October 31, 2014
Predictors of healthcare professionals' attitudes towards family involvement
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psnet.ahrq.gov/issue/their-own-words-safety-and-quality-perspectives-families-hospitalized-children-medical
September 18, 2024 - Study
In their own words: safety and quality perspectives from families of hospitalized … In their own words: safety and quality perspectives from families of hospitalized children with medical … In their own words: safety and quality perspectives from families of hospitalized children with medical … October 4, 2023
Family safety reporting in medically complex children: parent, staff, … July 6, 2022
Families as partners in hospital error and adverse event surveillance.
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psnet.ahrq.gov/perspective/role-patient-improving-patient-safety
March 01, 2007 - Although this physician had the advantage of medical knowledge, nonphysician patients and family members … A key determinant of patients' and family members' ability to advocate for safety is the culture of the … A second role for patients and family members is in working to improve safety and quality in health care … Residents review them aloud so all members of the care team (including the patients and family members … But other hospitals are taking steps to engage patients and family members in discussions with senior
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psnet.ahrq.gov/issue/apologies-following-adverse-medical-event-importance-focusing-consumers-needs
June 27, 2011 - July 1, 2019
Patients' and family members' views on how clinicians enact and how they … Related Resources
Disclosing medical errors: prioritising the needs of patients and families … Association of open communication and the emotional and behavioural impact of medical error on patients and families … August 20, 2018
Patients' and family members' views on how clinicians enact and how they … Open disclosure of adverse events to patients and their families.
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psnet.ahrq.gov/issue/physicians-experiences-mistreatment-and-discrimination-patients-families-and-visitors-and
October 26, 2022 - Study
Physicians' experiences with mistreatment and discrimination by patients, families … Physicians' experiences with mistreatment and discrimination by patients, families, and visitors and … This study focused on the association of physician burnout and mistreatment by patients, families and … mistreatment (e.g., racially or ethnically offensive remarks) and discrimination (e.g., patients or families … Physicians' experiences with mistreatment and discrimination by patients, families, and visitors and
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psnet.ahrq.gov/issue/assessing-effectiveness-engaging-patients-and-their-families-three-step-fall-prevention
February 19, 2020 - Study
Assessing the effectiveness of engaging patients and their families in the … Assessing the Effectiveness of Engaging Patients and Their Families in the Three-Step Fall Prevention … Researchers sought to assess the effectiveness of a fall prevention toolkit in engaging patients and families … Assessing the Effectiveness of Engaging Patients and Their Families in the Three-Step Fall Prevention … July 5, 2017
Families as partners in hospital error and adverse event surveillance.
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psnet.ahrq.gov/issue/insensible-losses-when-medical-community-forgets-family
January 17, 2024 - Insensible losses: when the medical community forgets the family. … agenda for better understanding and supporting the emotional impact of harmful events on patients and families … November 28, 2016
The wisdom of patients and families: ignore it at our peril. … of family caregiver self-efficacy. … Members and Caregivers
Medicine
Discontinuities, Gaps, and Hand-Off Problems
View More
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psnet.ahrq.gov/issue/family-participation-during-intensive-care-unit-rounds-goals-and-expectations-parents-and
June 12, 2019 - Study
Family participation during intensive care unit rounds: goals and expectations … Family participation during intensive care unit rounds: goals and expectations of parents and health … May 8, 2017
Families as partners in hospital error and adverse event surveillance. … December 4, 2016
Failure to engage hospitalized elderly patients and their families in … Members and Caregivers
View More
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psnet.ahrq.gov/node/836939/psn-pdf
April 27, 2022 - of personal protective equipment (PPE), uncertainty about the nature
of the virus, and patient and family … The virtual hospitalists were able to address patient and family communication, write clinical
notes … Members of the virtual team were then available 24 hours a
day to lead for urgent and often changing … goals of care conversations with patients and families. … Lived experiences of
family members of patients with severe COVID-19 who died in intensive care units
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psnet.ahrq.gov/issue/candor-webinar-series
June 01, 2023 - Optimal Resolution (CANDOR) model was designed to support early error disclosure with patients and families … The Role That Patients, Family Members, and the General Public Play in Advancing Patient Safety. … Reliable Care
January 1, 2020
Safety Is Personal: Partnering With Patients and Families
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psnet.ahrq.gov/issue/patient-and-family-involvement-serious-incident-investigations-perspectives-key-stakeholders
March 02, 2022 - Review
Patient and family involvement in serious incident investigations from the … Patient and family involvement in serious incident investigations from the perspectives of key stakeholders … Patients and families can contribute unique insights into medical errors . … This qualitative evidence review concluded that patients and families value involvement in patient … analysis of the experiences of English health and social care for people with learning disabilities, their families
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psnet.ahrq.gov/issue/becoming-hand-hygiene-heroes-implementation-infection-prevention-and-control-campaign-patient
June 15, 2016 - Hand Hygiene Heroes: implementation of an infection prevention and control campaign for patient and family … hand hygiene heroes: implementation of an infection prevention and control campaign for patient and family … Maintaining hand hygiene is a critical safety activity for patients , families, and healthcare workers … This study describes a quality improvement project to increase hand hygiene among patients, families, … hand hygiene heroes: implementation of an infection prevention and control campaign for patient and family
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psnet.ahrq.gov/issue/surrogate-decision-makers-perspectives-preventable-breakdowns-care-among-critically-ill
June 07, 2016 - This qualitative study used in-depth interviews with family members of critically ill patients to assess … Patient and family identification of errors is an important strategy for engaging patients in safety … December 19, 2018
Partnering with pediatric patients and families in high reliability … patient-initiated voluntary online survey of adverse medical events: the perspective of 696 injured patients and families … Members and Caregivers
Epidemiology of Errors and Adverse Events
Patient Complaints
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psnet.ahrq.gov/issue/engaging-patients-safety-partners-some-considerations-ensuring-culturally-and-linguistically
February 12, 2020 - reviews the concept of patient participation in safety in the context of factors affecting patients and families … From the Same Author(s)
Lessons learned from a systems approach to engaging patients and families … July 13, 2022
Addressing mistreatment of providers by patients and family members as … February 10, 2021
The impact of implementation of family-initiated escalation of care
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psnet.ahrq.gov/issue/whats-going-well-qualitative-analysis-positive-patient-and-family-feedback-context-diagnostic
October 27, 2021 - Study
What's going well: a qualitative analysis of positive patient and family feedback … What’s going well: a qualitative analysis of positive patient and family feedback in the context of the … What’s going well: a qualitative analysis of positive patient and family feedback in the context of the … October 27, 2021
Patient and family contributions to improve the diagnostic process through … September 13, 2023
Partnering with patients and families living with chronic conditions
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psnet.ahrq.gov/issue/resident-and-family-engagement-medication-management-aged-care-facilities-systematic-review
August 11, 2021 - Review
Resident and family engagement in medication management in aged care facilities … Resident and family engagement in medication management in aged care facilities: a systematic review. … Factors hindering effective engagement included insufficient communication between residents, families … , and providers; families’ hesitation about decision making; and lack of provider training. … Resident and family engagement in medication management in aged care facilities: a systematic review.