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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-patient-experience-vol2.pdf
July 01, 2023 - iWe will henceforth use the term “family” as a shorthand for these other actors. … member of
the patient.
3
e
Eliciting Patients’ Diagnostic Experiences Using Rigorous
Methods … member or friend
over the past 5 years.16 Stratifying elicited experiences based on how many years … Understanding patient and family perspectives on diagnostic experiences also requires recognition that … Family Input for Quality and Safety (FIQS): Using mobile technology for in-hospital
reporting from families
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pdf
May 24, 2013 - • Communicating to Improve Quality strategy and tools
– What are we asking patients and families to … Patient and family engagement:
• Creates an environment where patients, families,
clinicians, and … members as:
– Members of the health care team
– Advisors working with clinicians and leaders to improve … members)
• Aware that hospital staff are busy and may not
want to bother you
• Want to provide … (continued)
• [Insert 1 to 2 experiences from real patients or family
members:
– Live presentation
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preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/section5part2.html
January 01, 2020 - Stakeholders can include patients and their family members, physicians, nurses, other clinical personnel … member. … Go through the experience just as the patient and family member would. … Finally, between the two of you (patient and family member), make a list of any issues you identified … But family members and patients rarely understand professional turf boundaries.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_3_Pres_video_508.pdf
May 30, 2013 - Patient and family engagement:
• Creates an environment where patients, families,
clinicians, and … (continued)
• [Insert 1 to 2 experiences from real patients or family
members, focus on what shift … change feels like to the
patient or family member:
– Live presentation or story
– Video
– Vignette … member
or close friend to participate
• Report should take about 5 minutes per patient
• Purpose … in handoff
– Informs the patient and family members about the
patient’s care throughout the stay
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
February 24, 2011 - You can also invite a family member or friend to take part with you. … You can invite a family member or friend to stay during nurse bedside shift report. … Strategy 1: Working with Patients & Families as Advisors (Tool 1) … Strategy 1: Working with Patients & Families
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/be-prepared_webinar_slides.pdf
January 01, 2015 - Fragmentation and
environment of care
Promising Interventions
• Shared Decisionmaking
• Patient and Family … Advisory
Councils (PFAC)
• Team-based Care
• Medication Management
• Family engagement in care … • Structured communication
tools
6
Patient & Family Engagement in Primary Care
Four Interventions … • Encourages patient &
family engagement in
three ways:
1. Be ready.
2. … Sharing questions and
concerns is key for timely
and accurate diagnosis
• Improving patient and
family
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preventiveservices.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script.html
September 01, 2020 - members or friends. … Do not defer to the patient's wishes that friends or family members interpret for you. … The patient has a right to have a friend of family member interpret for them. … So instead of deferring to a patient's wish that friends or family members interpret, have both interpreters … You can start doing this by encouraging your patients to have a trusted family member or friend with
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preventiveservices.ahrq.gov/health-literacy/patient-education/index.html
January 01, 2024 - However, materials are frequently difficult for patients and families to understand. … The Be Prepared To Be Engaged strategy encourages patients and their families to prepare for and become … The goal is to help patients and families set their visit agenda and to be ready, speak up, and ask questions … literacy strategy to ensure that you have explained information clearly so that patients and their families … Their Medicine: Tool #16
Get Patient Feedback: Tool #17
The Health Literacy and Patient and Family
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-discussion-guide.docx
September 01, 2022 - Communicating with Patients and Families Around Antibiotic Decisions – Practice Discussion Guide
During … AHRQ Toolkit To Improve Antibiotic Use in Ambulatory Care related to communicating with patients and families … Communicating With Patients and Families About
Antibiotic Decisions: Discussion Guide
During the same
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preventiveservices.ahrq.gov/cpi/about/organization/nac/hernandez-cancio.html
July 01, 2023 - Vice President for Health Justice National Partnership for Women & Families
Sinsi Hernández-Cancio … , J.D. , is vice president for health justice, at the National Partnership for Women & Families. … the government, labor, and non-profit arenas, dedicated to advancing equal opportunity for women and families … provides excellent, comprehensive, culturally centered, and affordable care for every single person, family … Contact Information:
Vice President for Health Justice
National Partnership for Women and Families
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preventiveservices.ahrq.gov/patient-safety/news-events/psaw-2023/index.html
March 01, 2023 - safety by creating and promoting a safety culture that engages our workforce, enlists patients and families … New Releases
New Chartbook on Patient Safety , part of a family of documents and tools that support … Additional Resources on Patient and Workforce Safety
Engaging patients and families in their healthcare … Check out AHRQ’s Guide to Patient and Family Engagement in Hospital Quality and Safety and the Guide … to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families .
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preventiveservices.ahrq.gov/news/blog/ahrqviews/home-health-quality-improvement.html
December 01, 2022 - Respect for the patient and the family under this circumstance is critical. … To ensure this trust, patients and their families must be involved in selecting and designing what is … For example, what training and support do patients and their families receive to help them manage care … Do patients and their families get guidance about obtaining the necessary equipment or how to use it? … Do patients and their families understand medication regimens and administration?
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preventiveservices.ahrq.gov/antibiotic-use/ambulatory-care/index.html
October 01, 2022 - Learning strategies for communicating with patients, their families, and colleagues about antibiotic … Full Diagram
Learn strategies for communicating with colleagues, patients, and families about antibiotic … recommended that you review the content in “Learn strategies for communicating with colleagues, patients, and families … recommended that you review the content in “Learn strategies for communicating with colleagues, patients, and families … activities in your practice” and “Learn strategies for communicating with colleagues, patients, and families
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preventiveservices.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/pa-specialinnovation.html
August 01, 2018 - Families completed screening questionnaires using paper and pencil, and providers entered the results … determine whether it was appropriate to distribute a paper developmental or autism screening tool to the family … From July 2011 onward, more than 130,000 questionnaires have been completed by patients and families … tools (such as automated referral letters to Early Intervention Program resources and age-appropriate family … Families reported positive experiences with the screening process.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/resources/patient-safety-tools-flyer-June2022.pdf
May 01, 2023 - member surveys)
Web: ahrq.gov/cahps/surveys-guidance/nh
■ Health Plans: Commercial, Medicaid, Medicare … designed
to increase family engagement in rounds for hospitalized
children. … Members helps nursing homes encourage an open and
respectful dialogue between nurses and prescribing … clinicians and residents and family members and helps
residents and family members participate in … members and
their medical team.
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preventiveservices.ahrq.gov/patient-safety/settings/hospital/fall-tips/index.html
February 01, 2021 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … The primary aim of this AHRQ-funded research (grant number P30HS023535) was to help patients and family … members work with nurses and other healthcare providers to reduce falls in hospitals. … enhanced the Fall Tailoring Interventions for Patient Safety (TIPS) Toolkit to optimize patient and family … By leveraging health information technology, this enhanced intervention engages patients and families
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teachback_webinar_slides.pdf
November 08, 2016 - Teach-Back
AHRQ
Guide to Improving Patient Safety in Primary
Care Settings by Engaging Patients and
Families … Safety
Co-PI, AHRQ Guide to Improve Patient
Safety in Primary Care Settings by Engaging
Patients and Families … the key threats to patient safety in
primary care settings and interventions to
engage patients and families … in primary care settings
3
Guide – Project Goals
• Meaningful engagement with
patients and families … Engaging Patients and Families in the Medical Home. 2010.
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preventiveservices.ahrq.gov/ncepcr/research/care-coordination/pcmh/define.html
August 01, 2022 - Partnering with patients and their families requires understanding and respecting each patient’s unique … Recognizing that patients and families are core members of the care team, medical home practices ensure … Medical home practices also excel at building clear and open communication among patients and families … evidence-based medicine and clinical decision-support tools to guide shared decision making with patients and families … White Papers
Creating Patient-centered Team-based Primary Care (PDF, 972 KB)
Engaging Patients and Families
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preventiveservices.ahrq.gov/patient-safety/settings/ambulatory/index.html
July 01, 2022 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families offers … interventions and four case studies designed to improve patient safety by meaningfully engaging patients and families … creating a culture of safety, using checklists and other audit tools, and engaging with patients and their families … Toolkit for Engaging Patients To Improve Diagnostic Safety is designed to help patients, families,
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preventiveservices.ahrq.gov/patient-safety/research-summaries/index.html
March 01, 2024 - Patient Safety Resources by Setting
Quality Measures
Reports
Engaging Patients and Families … AHRQ-Funded Patient Safety Project Highlights
Improving Healthcare Safety by Engaging Patients and Families … (PDF, 578 KB): Research has shown that involving patients, families, and caregivers in the planning … Since 2000, AHRQ has supported 53 patient safety projects related to increasing patient and family engagement