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preventiveservices.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
September 01, 2020 - If a patient chooses to use a family member or friend as an interpreter, it's a good idea to use your … Their companions (family members or friends who accompany them) do, too. … The use of unqualified interpreters—such as a family member, minor child, friend, or unqualified staff … Still, at times, your patient may want their bilingual family member to interpret for them—and, of course … When a family member interprets, the person may impose their view of your patient's health and this may
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preventiveservices.ahrq.gov/news/newsletters/e-newsletter/879.html
September 01, 2023 - A new previsit online engagement tool called OurDX, developed by AHRQ researchers with patients and families … identify clinically relevant diagnostic safety opportunities in clinician visits among patients and families … Common diagnostic safety opportunities include patients and families not feeling heard; problems/delays … Patients and families at two U.S. healthcare sites tested OurDX to determine the types and frequencies … Engaging stakeholders to adapt an evidence-based family healthy weight program.
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preventiveservices.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes4.html
August 01, 2022 - How does the culture support or inhibit disclosing information to staff, patients, and families when … Engaging patients and family members as soon as possible following the event to secure their unique and … As time passes, patients and families start to develop distrust of the organization and might believe … Resources available to help your organization engage patients and families include:
AHRQ's Guide to … Support of the patient and family—providing patients and families with honest and transparent information
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preventiveservices.ahrq.gov/patient-safety/settings/esrd/resource.html
January 01, 2015 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … creating a culture of safety, using checklists and other audit tools, and engaging with patients and their families … Creating a Culture of Safety
Clinical Care
Using Checklists and Audit Tools
Patient and Family
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preventiveservices.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
June 01, 2022 - The Guide to Patient and Family Engagement in Hospital Quality and Safety will help hospitals work … as partners with patients and families to improve quality and safety. … handbook and tools for patients, families, and clinicians for each strategy. … The four strategies are: Helping hospitals recruit and work with patient and family advisors, communicating … change of shift report, and engaging patients and families in discharge planning.
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preventiveservices.ahrq.gov/patient-safety/resources/improve-discharge/index.html
July 01, 2022 - Patient Safety Resources by Setting
Quality Measures
Reports
Engaging Patients and Families … AHRQ Health Literacy Universal Precautions Toolkit
AHRQ PSNet Primer: Health Literacy
Patient and Family … Engagement
AHRQ PSNet Primer: Patient Engagement and Safety
AHRQ Engaging Patients and Families … Resources and Tools
Guide to Patient and Family Engagement in Hospital Quality and Safety
Guide … to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families
Questions Are
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preventiveservices.ahrq.gov/es/tools/index.html?page=1
September 01, 2012 - Published: December 2021
Setting of Care: Ambulatory Care
Guide to Patient and Family … Engagement in Hospital Quality and Safety
This guide helps hospitals work as partners with patients and families … to improve quality and safety by encouraging patients and family members to participate as advisors. … promote better communication, implement nurse bedside change-of-shift reports, and engage patients and families
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-m.pdf
May 01, 2017 - Infographic
AHRQ Safety Program for Ambulatory Surgery
Implementation Guide
Empower
patients
and families … to insist that
all team members wash
their hands before providing
care; encourage patients and
families … Encourage patients and
families to discuss with their
physician the benefits, risks,
and alternatives
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/dxsafety-reimagining-healthcare-teams.pdf
July 07, 2023 - members or other support
people, works to establish
shared goals that reflect
patient and family … The clinician validates the
concern of the patient, family
member, or other support
person. … The clinician may also serve
as the liaison between
patients, their family
members, other support … The AI clearly
communicates its
outputs to patients,
their family members
or other support
people … provide daily summaries about fall risk and near falls and notify family members or the clinician if
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preventiveservices.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes1.html
August 01, 2022 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Support patients, families, and caregivers.
Reduce litigation frequency and costs. … The goals of the CANDOR process are to demonstrate respect for the patients, families, and caregivers … traditional response to harm events involves little to no involvement of, or communication with, patients and families … With the CANDOR process, the organization proactively addresses patient and family needs.
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preventiveservices.ahrq.gov/challenges/patient-safety-tools/index.html
February 01, 2024 - Tools for consideration:
Guide to Patient and Family Engagement in Hospital Quality and Safety helps … hospitals work as partners with patients and families to improve quality and safety. … Includes an implementation handbook and tools for patients, families, and clinicians. … Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families offers … with the design, production, execution, judging, or distribution of the Challenge, or their immediate family
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preventiveservices.ahrq.gov/news/newsroom/press-releases/new-challenge-patient-safety-tools.html
June 01, 2023 - For example:
The Guide to Patient and Family Engagement in Hospital Quality and Safety helps hospitals … work as partners with patients and families to improve quality and safety. … It includes an implementation handbook and tools for patients, families, and clinicians.
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preventiveservices.ahrq.gov/patient-safety/reports/candor-demo-program/candor/demo-program/index.html
August 01, 2022 - Evidence, Design, and Implementation
Health Care Safety Hotline
Engaging Patients and Families … providers can best communicate medical errors and incidents of medical negligence to patients and their families … claim has been filed to help prevent protracted legal battles that delay resolutions for patients and families
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preventiveservices.ahrq.gov/challenges/past/rural-postpartum/index.html
January 01, 2022 - Postpartum Mental Health Challenge aimed to improve postpartum mental health care for rural American families … cross-cutting solutions that encompass digital healthcare and non-traditional partners to ensure that rural families … Rural women and families face barriers to accessing adequate mental health care for postpartum mental
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preventiveservices.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork.html
July 01, 2023 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Version )
Facilitator Guide ( Word , 1.3 MB; PDF , 691 KB; Text Version )
Engage Patients and Families … KB; Text Version )
Team Checkup Tool ( Word , 714 KB; Text Version )
Working With Patient and Family
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preventiveservices.ahrq.gov/patient-safety/news-events/index.html
March 01, 2024 - Patient Safety Resources by Setting
Quality Measures
Reports
Engaging Patients and Families … organizations and agencies to increase awareness about patient safety among health professionals, patients, and families
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfeprimarycare-infographic.pdf
April 01, 2018 - care visit is
immediately forgotten
by patients
Improve patient safety by engaging
patients and families
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preventiveservices.ahrq.gov/tools/index.html?page=3
September 01, 2012 - Answer
Questions Are the Answer provides tools for clinicians to use to engage patients and their families … A guide for patients and families, available in English and Spanish, was developed as part of the toolkit … promote enhanced communication and information sharing within the patient-provider encounter so patients, families
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preventiveservices.ahrq.gov/es/tools/index.html?page=3
September 01, 2012 - Answer
Questions Are the Answer provides tools for clinicians to use to engage patients and their families … A guide for patients and families, available in English and Spanish, was developed as part of the toolkit … promote enhanced communication and information sharing within the patient-provider encounter so patients, families
-
preventiveservices.ahrq.gov/patient-safety/reports/safer-together.html
November 01, 2022 - Evidence, Design, and Implementation
Health Care Safety Hotline
Engaging Patients and Families … Patient and Family Engagement: to instill the practice of co-designing and co-producing care with patients … , families, and care partners to ensure their meaningful partnership in all aspects of care design, delivery