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healthcare411.ahrq.gov/patient-safety/settings/long-term-care/index.html
September 01, 2021 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Toolkit to Educate and Engage Residents and Family Members helps nursing homes encourage an open and … respectful dialogue between nurses and prescribing clinicians and residents and family members and helps … residents and family members participate in their care.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
October 29, 2018 - Enterprise
24
NYP Ambulatory Care Network (ACN)
32 practices across Manhattan
– Primary care, family … Our goal is to always
meet and exceed the needs of our patients
and their families. … Our goal is to always
meet and exceed the needs of our patients and
their families.
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healthcare411.ahrq.gov/research/publications/search.html?page=8
May 01, 2016 - & Measures Education & Training Health Information Technology Hospitals & Health Systems Patient & Family … Chartbook on Access to Health Care
This Access to Health Care chartbook is part of a family … Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families … To promote stronger patient engagement, AHRQ has developed a guide to help patients, families,
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemed_facguide.docx
May 01, 2017 - This aspect of perinatal safety calls for L&D units to engage patients and families in the process of … Educating patients and families regarding oxytocin use—for example, the infusion procedure, mobility … Educating patients/families regarding expected signs and symptoms related to use, and providing instructions … Educating patients and families regarding magnesium use—for example, the infusion procedure, mobility … Educating patients and families regarding the frequency of nursing assessment and monitoring, signs and
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrsspecscen.pdf
January 11, 2010 - member noticed the patient seemed lethargic and
confused. … The family member alerted the nurse about these
concerns. … The nurse assured the family member that she would
check on the patient. … An hour later, the family member reminded
the nurse, who then assessed the patient. … the family
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healthcare411.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
September 01, 2020 - Having a family member, minor child, friend, or unqualified staff member interpret is not advisable. … When a family member interprets, the person may impose personal views of your patient's health, and this … Using family members may not be advisable because they may editorialize. … Gently ask patients or family members to convey back in their own words. … Try to involve extended family members when planning care.
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healthcare411.ahrq.gov/policy/foia/foiafy10.html
November 01, 2020 - Web sites:
Administration on Aging (AOA): https://acl.gov/FOIA Administration for Children and Families … Washington, D.C. 20201
Phone: 202-690-7453
Administration for Children and Families (ACF)
Freedom … Secretary for Public Affairs, HHS
AoA—Administration on Aging
ACF—Administration for Children and Families … FOIA Requester Service Center
AoA - Administration on Aging
ACF - Administration for Children and Families
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
January 01, 2014 - Service cabinets are also
linked with patient and family advisory boards,
where available; MGH/MGPO … Discuss why a four part greeting would be
important to our patients and families. … Week Two Check-In Always greet patients and families
with a smile and establish eye
contact. … What words would you use to inform
patients and families about delays? … Why is explaining each step so important to
our patients and families?
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/white_paper.pdf
January 01, 2020 - (page 169)
What is the Role of Patients and Families in Primary Care? … Partnering with Patients and Families to Design a Patient- and Family-
centered Health Care System: Recommendations … Bethesda, MD:
Institute for Patient- and Family-Centered Care, Institute for Healthcare Improvement, … Engaging Patients and Families in the Medical Home. … What is the Role of Patients and Families in Primary Care?
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/guides/guide-infection-prevention.pdf
March 01, 2017 - ▪ Encourage residents, family members, visitors, and staff to cover their mouths and noses
when … ▪ Promote hand hygiene for the resident, family members, and other staff.
10 … ▪ Ask your supervisor how to alert residents and family members to use alcohol-based hand
wipes … ▪ All staff, family members, and visitors should wear PPE when isolation precautions are in
place … COMMUNICATION TIPS
▪ Contact the supervisor about coughing and sneezing by family members, visitors
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healthcare411.ahrq.gov/teamstepps/rrs/rrsspecscen.html
October 01, 2014 - Return to Top
Scenario 3
A family member noticed the patient seemed lethargic and confused. … The family member alerted the nurse about these concerns. … The nurse assured the family member that she would check on the patient. … An hour later, the family member reminded the nurse, who then assessed the patient. … the family.
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healthcare411.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/rapid-response/rapid-response-fac-guide.html
July 01, 2023 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … members, or others supporting the patient. … Patient and Family Engagement. … An acute situation that the physician or nurse, or patient or family members believe need immediate evaluation … member activation criteria for a rapid response in addition to patient- and family-specific instructions
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module2/ebteamstruct.pdf
January 01, 2012 - Patients and their families should
not only be considered part of the health care team, but also be … patients’
abilities to work with clinicians to make shared decisions about care; and allow patients and
families … Guide to patient and family engagement: environmental scan
report. (Prepared under Contract No.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse_facguide.docx
May 01, 2017 - members, or others supporting the patient. … An acute situation that the physician or nurse, or patient or family members believe need immediate evaluation … Slide 17
SAY:
The final safety element is patient and family engagement. … To engage patients and family in a rapid response system, units may consider including patient and family … member activation criteria for a rapid response in addition to patient- and family-specific instructions
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.docx
January 01, 2010 - Engagement :: 2
Guide to Patient and Family Engagement :: 1
Evidence for engaging patients and families … Quality’s Care Transitions from Hospital to Home: IDEAL Discharge Planning tools to engage patients and families … Who: All clinical staff
Strategy 1: Working with Patients & Families as Advisors
[Type text] [Type … about white board
Elicited patient and family goals for hospital stay
Informed patient and family … Other
Involved patient and family in care practices, such as:
Educated patient and family about
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.pdf
January 01, 2010 - Discharge Planning Overview, Process, and Checklist
Evidence for engaging patients
and families … Quality’s Care Transitions from Hospital to
Home: IDEAL Discharge Planning tools to engage
patients and families … patient and family
Morning
Noon
Evening
Bedtime
Other
Involved patient and family in … progress toward
patient, family, and clinician
goals
Explained medications to
patient and family … IDEAL Discharge Planning Overview, Process, and Checklist
Evidence for engaging patients and families
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
February 10, 2011 - Communicating for Improve Quality (Tool 1)
Be a Partner in Your Care
Strategy 1: Working with Patients & Families … Engagement :: 1
Guide to Patient and Family Engagement
We work as a team to make sure you get the best … If you like, the team can also include your family or friends. … If you or your family needs to talk to a doctor at any time, please let your nurse know. … If you like, you can invite family or friends to be there for shift changes.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-team-performance-tool.pdf
May 31, 2023 - Includes patients and families as part of the team
Comments:
Overall Rating – Team Structure
2.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemed_facguide.pdf
May 01, 2017 - This aspect of perinatal safety calls for L&D
units to engage patients and families in the
process … • Educating patients and families
regarding oxytocin use—for example,
the infusion procedure, mobility … • Educating patients/families regarding
expected signs and symptoms
related to use, and providing … • Educating patients and families
regarding magnesium use—for
example, the infusion procedure, … • Educating patients and families
regarding the frequency of nursing
assessment and monitoring,
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
April 01, 2016 - ■ Tell the patient/family that the organization will conduct an Event Investigation and Analysis to … ■ Ensure that the family is treated compassionately and provided with the necessary resources to help … ■ Consider whether a surrogate/family member should be present. … ■ Recognize that this is likely to be one in a series of discussions with the patient/family about … If the Event Was Preventable (Due to Error)
■ Tell the patient/family what should have happened.