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healthcare411.ahrq.gov/news/blog/ahrqviews/answer-policy-questions-data.html
March 01, 2021 - provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which provided families … large extent on AHRQ findings, the Commission recommended that premiums not be charged to low- income families … on potential COVID-19 exposure risk among racial and ethnic minority populations and individuals and families … In addition, the costs of care remain high – both systemically and for individuals and families.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-appc-final508.pdf
April 13, 2018 - The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families
The … Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | 26 … The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families |
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healthcare411.ahrq.gov/patient-safety/settings/hospital/index.html
March 01, 2024 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Family-Centered Rounds (FCR) Toolkit was designed to increase family engagement in rounds for hospitalized … Guide to Patient and Family Engagement in Hospital Quality and Safety helps hospitals work as partners … with patients and families to improve quality and safety. … Includes an implementation handbook and tools for patients, families, and clinicians.
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healthcare411.ahrq.gov/nursing-home/best-practices/index.html
May 01, 2022 - Infection Control and Prevention in Nursing Homes
Best Practices to Help Nursing Home Residents and Their Families … Best Practices to Help Nursing Home Residents and Their Families to Reduce the Impact of Social Isolation … (PDF, 387 KB)
This document highlights ways nursing home staff can help residents and their families
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healthcare411.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
December 01, 2012 - Teamwork and Communication
Apply CUSP
Role of the Nurse Manager
Spread
Patient and Family … By ensuring that staff, patients, and patients' families are communicating, nurse managers help unit … Patient- and family-centered care
Nurse managers work with patients, families, and unit staff to develop … patient- and family-focused care plans. … Involving patients and their families in their care ensures the best possible care for the patient and
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healthcare411.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-7.html
September 01, 2020 - The use of unqualified interpreters—such as a family member, friend, or unqualified staff member—is not … Recognize that in many cultures, family members are deeply involved in health decisions. … Involve extended family members, when appropriate, in shared decisionmaking and when planning care … Gently ask patients or family members to convey the information in their own words to make sure they
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healthcare411.ahrq.gov/news/newsletters/e-newsletter/878.html
August 01, 2023 - Tax Credits Expire, Off-Marketplace ACA-Compliant Silver Plans May Reduce Premiums for High-Income Families … Tax Credits Expire, Off-Marketplace ACA-Compliant Silver Plans May Reduce Premiums for High-Income Families … Families with higher incomes searching for individual insurance may consider purchasing Affordable … Families with incomes above 400 percent of the federal poverty level were ineligible for marketplace … Higher-income families who lose their premium tax credits may save money by choosing off-marketplace
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healthcare411.ahrq.gov/diagnostic-safety/research/grants-2019.html
March 01, 2024 - Answering the call to engage patients and families in the diagnostic process: A new patient-centered … Center
Project Aims:
(a) To establish a new patient-centered framework co-designed with patients/families … implement a new electronic health record portal-based method enabling chronically ill patients and their families
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healthcare411.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
September 01, 2020 - If a patient chooses to use a family member or friend as an interpreter, it's a good idea to use your … Their companions (family members or friends who accompany them) do, too. … The use of unqualified interpreters—such as a family member, minor child, friend, or unqualified staff … Still, at times, your patient may want their bilingual family member to interpret for them—and, of course … When a family member interprets, the person may impose their view of your patient's health and this may
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healthcare411.ahrq.gov/news/newsletters/e-newsletter/879.html
September 01, 2023 - A new previsit online engagement tool called OurDX, developed by AHRQ researchers with patients and families … identify clinically relevant diagnostic safety opportunities in clinician visits among patients and families … Common diagnostic safety opportunities include patients and families not feeling heard; problems/delays … Patients and families at two U.S. healthcare sites tested OurDX to determine the types and frequencies … Engaging stakeholders to adapt an evidence-based family healthy weight program.
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healthcare411.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes4.html
August 01, 2022 - How does the culture support or inhibit disclosing information to staff, patients, and families when … Engaging patients and family members as soon as possible following the event to secure their unique and … As time passes, patients and families start to develop distrust of the organization and might believe … Resources available to help your organization engage patients and families include:
AHRQ's Guide to … Support of the patient and family—providing patients and families with honest and transparent information
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healthcare411.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5.html
August 01, 2022 - Hospital
Fall Prevention in Hospitals Training Program
Hospital Resources
CANDOR
Family-Centered … Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Effective communicators who participate in conversations with patients, families, and caregivers following … Understand when to seek additional support and help during a conversation with a patient and/or family … These individuals should demonstrate:
Experience in communicating with patients and families about
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healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/education-bundles.html
February 01, 2019 - educational materials for in-service training of facility staff, and when appropriate, residents and families … and Maintenance
Provides best practice strategies that clinicians, frontline staff, residents, and families … communication strategies to address alternatives to antibiotic use with providers, LTC staff, and residents and family … members.
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healthcare411.ahrq.gov/patient-safety/settings/esrd/resource.html
January 01, 2015 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … creating a culture of safety, using checklists and other audit tools, and engaging with patients and their families … Creating a Culture of Safety
Clinical Care
Using Checklists and Audit Tools
Patient and Family
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healthcare411.ahrq.gov/talkingquality/measures/setting/long-term-care/hospice.html
January 01, 2023 - A primary caregiver (typically a member of the family) needs to be available around the clock to provide … Effectiveness Measures:
Percentage of families who said:
The hospice staff worked well together as … Patient-Centeredness Measures:
Percentage of families who said:
The patient was always treated with … Timeliness Measures:
Percentage of families who said the hospice did an excellent job of responding
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healthcare411.ahrq.gov/evidencenow/tools/keydrivers/seek-evidence.html
November 01, 2018 - Optimize Health IT
Key Driver 4: Create Care Teams
Key Driver 5: Engage with Patients and Families … Inform patients and families about the evidence the practice uses and its implications
Practices should … Practices benefit when patients and families know that when clinicians make recommendations for care, … (Go to Key Driver 5: Engage patients and families in evidence-based care and quality improvement for
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healthcare411.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
June 01, 2022 - The Guide to Patient and Family Engagement in Hospital Quality and Safety will help hospitals work … as partners with patients and families to improve quality and safety. … handbook and tools for patients, families, and clinicians for each strategy. … The four strategies are: Helping hospitals recruit and work with patient and family advisors, communicating … change of shift report, and engaging patients and families in discharge planning.
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healthcare411.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
December 01, 2020 - Intervention staff, IT/Data staff, primary care teams, leadership)
North East Medical Services, Gardner Family … Urban
2 clinics with ~5 clinicians serving low-income families
MA
Teams of 2 clinicians and 2 MA … Urban
7 clinics with ~50 clinicians serving low-income families
MA
Teams of 6 clinicians and 4 … Suburban
7 clinics with ~40 clinicians serving low-income families
CHW
Teams of 3 clinicians and … Emphasizing family roles and social support for Latino patients.
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healthcare411.ahrq.gov/patient-safety/resources/improve-discharge/index.html
July 01, 2022 - Patient Safety Resources by Setting
Quality Measures
Reports
Engaging Patients and Families … AHRQ Health Literacy Universal Precautions Toolkit
AHRQ PSNet Primer: Health Literacy
Patient and Family … Engagement
AHRQ PSNet Primer: Patient Engagement and Safety
AHRQ Engaging Patients and Families … Resources and Tools
Guide to Patient and Family Engagement in Hospital Quality and Safety
Guide … to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families
Questions Are
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healthcare411.ahrq.gov/health-literacy/publications/ten-attributes.html
January 01, 2024 - Literacy Assessment )
Guidelines for Translating CAHPS Surveys
Health Literacy and Patient and Family … Available from the American Board of Pediatrics, the American Academy of Family Physicians, and OptumHealth … This increases the chances that materials, programs, and services will meet the needs of patients and families … Guide for Developing a Community-Based Patient Safety Advisory Council
Patient and Families as Advisors … Effective spoken communication between patient and families and healthcare professionals and staff is