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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemed_facguide.docx
May 01, 2017 - This aspect of perinatal safety calls for L&D units to engage patients and families in the process of … Educating patients and families regarding oxytocin use—for example, the infusion procedure, mobility … Educating patients/families regarding expected signs and symptoms related to use, and providing instructions … Educating patients and families regarding magnesium use—for example, the infusion procedure, mobility … Educating patients and families regarding the frequency of nursing assessment and monitoring, signs and
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/guides/guide-infection-prevention.pdf
March 01, 2017 - ▪ Encourage residents, family members, visitors, and staff to cover their mouths and noses
when … ▪ Promote hand hygiene for the resident, family members, and other staff.
10 … ▪ Ask your supervisor how to alert residents and family members to use alcohol-based hand
wipes … ▪ All staff, family members, and visitors should wear PPE when isolation precautions are in
place … COMMUNICATION TIPS
▪ Contact the supervisor about coughing and sneezing by family members, visitors
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.docx
January 01, 2010 - Engagement :: 2
Guide to Patient and Family Engagement :: 1
Evidence for engaging patients and families … Quality’s Care Transitions from Hospital to Home: IDEAL Discharge Planning tools to engage patients and families … Who: All clinical staff
Strategy 1: Working with Patients & Families as Advisors
[Type text] [Type … about white board
Elicited patient and family goals for hospital stay
Informed patient and family … Other
Involved patient and family in care practices, such as:
Educated patient and family about
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.pdf
January 01, 2010 - Discharge Planning Overview, Process, and Checklist
Evidence for engaging patients
and families … Quality’s Care Transitions from Hospital to
Home: IDEAL Discharge Planning tools to engage
patients and families … patient and family
Morning
Noon
Evening
Bedtime
Other
Involved patient and family in … progress toward
patient, family, and clinician
goals
Explained medications to
patient and family … IDEAL Discharge Planning Overview, Process, and Checklist
Evidence for engaging patients and families
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cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/rapid-response/rapid-response-fac-guide.html
July 01, 2023 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … members, or others supporting the patient. … Patient and Family Engagement. … An acute situation that the physician or nurse, or patient or family members believe need immediate evaluation … member activation criteria for a rapid response in addition to patient- and family-specific instructions
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse_facguide.docx
May 01, 2017 - members, or others supporting the patient. … An acute situation that the physician or nurse, or patient or family members believe need immediate evaluation … Slide 17
SAY:
The final safety element is patient and family engagement. … To engage patients and family in a rapid response system, units may consider including patient and family … member activation criteria for a rapid response in addition to patient- and family-specific instructions
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
April 01, 2016 - ■ Tell the patient/family that the organization will conduct an Event Investigation and Analysis to … ■ Ensure that the family is treated compassionately and provided with the necessary resources to help … ■ Consider whether a surrogate/family member should be present. … ■ Recognize that this is likely to be one in a series of discussions with the patient/family about … If the Event Was Preventable (Due to Error)
■ Tell the patient/family what should have happened.
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cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
January 01, 2014 - Service cabinets are also
linked with patient and family advisory boards,
where available; MGH/MGPO … Discuss why a four part greeting would be
important to our patients and families. … Week Two Check-In Always greet patients and families
with a smile and establish eye
contact. … What words would you use to inform
patients and families about delays? … Why is explaining each step so important to
our patients and families?
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cahps.ahrq.gov/policy/foia/foiafy10.html
November 01, 2020 - Web sites:
Administration on Aging (AOA): https://acl.gov/FOIA Administration for Children and Families … Washington, D.C. 20201
Phone: 202-690-7453
Administration for Children and Families (ACF)
Freedom … Secretary for Public Affairs, HHS
AoA—Administration on Aging
ACF—Administration for Children and Families … FOIA Requester Service Center
AoA - Administration on Aging
ACF - Administration for Children and Families
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.pdf
May 22, 2013 - Use this checklist to see what information
you still need from us as you or your family
member prepare … Tips for Going Home
Patients and families at [insert hospital name]
wrote these tips to help you get … ready to go
home: [Use patient and family advisors to tailor
this list to your hospital … My family or someone
close to me knows I am
coming home and knows
the next steps in my care. … Ask:
My family or someone close to me knows I am coming home and knows the next steps in my care.
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-team-performance-tool.pdf
May 31, 2023 - Includes patients and families as part of the team
Comments:
Overall Rating – Team Structure
2.
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module2/ebteamstruct.pdf
January 01, 2012 - Patients and their families should
not only be considered part of the health care team, but also be … patients’
abilities to work with clinicians to make shared decisions about care; and allow patients and
families … Guide to patient and family engagement: environmental scan
report. (Prepared under Contract No.
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cahps.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T1-Talking_with_Residents_checklist_version_Final.pdf
October 01, 2016 - Nursing Home
Antimicrobial Stewardship Guide
Educate & Engage Residents, Family
Toolkit To Educate … and Engage Residents and Family Members
Tool 1. … Nursing Home Antimicrobial Stewardship Guide Engaging Residents,
Educate & Engage Residents, Family … Family Toolkit/Tool 1 2
When are antibiotics used to treat lower respiratory tract infections or … Family Toolkit/Tool 1 3
What is our nursing home doing to decrease the chance of these risks?
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cahps.ahrq.gov/cahps/surveys-guidance/home/index.html
November 01, 2023 - Willingness to recommend the agency to friends and family. … completed formative research, including interviews with patients who receive home healthcare and their families … Through this research, the team better understood the issues that are most important to patients and families
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cahps.ahrq.gov/cahps/surveys-guidance/hospice/index.html
December 01, 2023 - information on patient/caregiver experiences that can be publicly reported to beneficiaries and their family … members to help them select a hospice program,
Support hospices with their internal quality improvement … following measures of patient experience:
Hospice team communication
Getting timely care
Treating family … member with respect
Providing emotional support
Providing support for religious and spiritual beliefs … members in hospice care.
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cahps.ahrq.gov/sites/default/files/2024-04/dykes-report.pdf
January 01, 2024 - It serves as a communication tool between
team members as well as patients and families and requires … Patient/Family interviews: Patients/family members varied by reason for and duration/course of
hospitalization … After completing both rounds of interviews with
patient/family members, the research team agreed on … members verbalize their risk factors), and 79% for question 3 (can the patient or family members
verbalize … Assessing the Effectiveness of Engaging Patients and Their
Families in the Three-Step Fall Prevention
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemed_facguide.pdf
May 01, 2017 - This aspect of perinatal safety calls for L&D
units to engage patients and families in the
process … • Educating patients and families
regarding oxytocin use—for example,
the infusion procedure, mobility … • Educating patients/families regarding
expected signs and symptoms
related to use, and providing … • Educating patients and families
regarding magnesium use—for
example, the infusion procedure, … • Educating patients and families
regarding the frequency of nursing
assessment and monitoring,
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse_facguide.pdf
May 01, 2017 - by the primary clinical
staff caring for the patient but may also
include activation by patients, family … members, or others supporting the
patient … • An acute situation that the physician or
nurse, or patient or family members
believe need immediate … family member activation criteria
for a rapid response in addition to patient- and
family-specific … to communicate with the family
during the response, and providing ongoing
reassurance.
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cahps.ahrq.gov/funding/grantee-profiles/grtprofile-walsh.html
October 01, 2023 - concluded that specific improvements were necessary to address communication with and among caregivers and families … will help to transform the current healthcare system to be more efficient, effective, and patient- and family-centered … Walsh’s most current AHRQ project, Re-Engineering Patient and Family Communication to Improve Diagnostic … safety for use in the outpatient setting that currently supports communication between clinicians and families
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cahps.ahrq.gov/antibiotic-use/acute-care/safety/communication.html
November 01, 2019 - communication with other health care workers
Explain how to improve communication with patients and families