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cahps.ahrq.gov/patient-safety/reports/safer-together.html
November 01, 2022 - Evidence, Design, and Implementation
Health Care Safety Hotline
Engaging Patients and Families … Patient and Family Engagement: to instill the practice of co-designing and co-producing care with patients … , families, and care partners to ensure their meaningful partnership in all aspects of care design, delivery
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cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/checklist5.html
August 01, 2022 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … Consider whether a surrogate/family member should be present.
… Anticipate likely questions from the patient/family.
… Recognize that this is likely to be one in a series of discussions with the patient/family about the … IF THE EVENT WAS PREVENTABLE (DUE TO ERROR)
Tell the patient/family what should have happened
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cahps.ahrq.gov/patient-safety/settings/hospital/candor/videos/conversation.html
August 01, 2022 - Resources by Setting
Hospital
Hospital Resources
CANDOR
Conversation with Family … Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … News and Events
Education & Training
Resources
Conversation with Family … video demonstrates an example of the care team's disclosure meeting conversation with the affected family … August 2022
Page originally created April 2016
Internet Citation: Conversation with Family
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cahps.ahrq.gov/evidencenow/projects/heart-health/evidence/blood-pressure.html
March 01, 2021 - Partner with Patients, Families & Communities Assessment Tool {Awaiting permission from AMA ]
This … brief tool is designed to help clinicians partner with patients, families, and communities to assess … implement techniques and protocols to M easure accurately, A ct rapidly, and P artner with patients, families … Supporting Your Loved One With High Blood Pressure
This tip sheet for family members or friends of … Supporting Your Loved One With High Blood Pressure (Spanish)
This tip sheet in Spanish for family members
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-july2016.pptx
January 01, 2016 - Clinical and Educational Implementation
Slide ‹#›
Interprofessional Education at UF
Interdisciplinary Family … Health/Putting Families First program since 1999
1st year students, IP teams work with local families … Mod 1 05.2 Page ‹#›
TeamSTEPPS®
UF Clinical and Educational Implementation
Slide ‹#›
Putting Families … First (PFF) Program
4 students in an IP team assigned to local family
4 home visits and a health improvement … project for family
6 small group sessions with an IP faculty team
Teamwork challenges:
Scheduling visits
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teachback-module-accessible.pdf
January 01, 2013 - Title
Teach-Back
Improving Patient Safety by Engaging Patients and Families in Effective Clinician … There are many ways to approach teach-back with your patients and their families. … the patient is unable to teach back after several attempts, consider:
Enlisting the help of a family … member or friend … Key Teach-Back Strategy 5: Engages the family/patient.
22 Teach-back Interactive Module
Key Teach-Back
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cahps.ahrq.gov/teamstepps-program/curriculum/team/tools/index.html
July 01, 2023 - Coordinating and communicating with other family members. … This TeamSTEPPS module includes several teamwork skills, tools, and strategies patients and their families … Working with patients and families as true partners entails:
Listening to and eliciting feedback from … Resources available for patients and families include, for example, the Josie King Call Line—Condition … Help ("Condition H") , which enables parents and family members to call for immediate help if they
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/antibiotic-stewardship/abx-stewardship-part2.pptx
March 01, 2017 - Sometimes residents and families can be the ones driving inappropriate antibiotic use. … Engaging and educating residents and families is a crucial part of a successful stewardship program. … information is being communicated in a way that is easy and straightforward for the resident and his or her family … attention to this program and for working to make your long-term care facility a safer place for residents, family … members and staff.
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cahps.ahrq.gov/patient-safety/settings/hospital/engage-tool.html
July 01, 2022 - Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … The FCR Toolkit was designed to increase family engagement in rounds for hospitalized children. … The FCR Toolkit was developed at a pediatric academic medical center with extensive input from family … representatives, pediatric health care professionals at the American Family Children’s Hospital, and … rounds checklist, family engagement, and patient safety: a randomized trial .”
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-quickstart-final508.pdf
April 04, 2018 - Together
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families … The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
4
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cahps.ahrq.gov/patient-safety/index.html
January 01, 2024 - Design, and Implementation
Health Care Safety Hotline
Engaging Patients and Families … offers free tools to help prioritize concerns and maximize interactions between providers, patients, and families … Guide to Patient and Family Engagement in Hospital Quality and Safety
Guide to Improving Patient
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/candor-acknowledgments.pdf
September 14, 2017 - synthesis
of best practices in the field, as informed by those most affected, including patients and families … George Washington University
CANDOR ACKNOWLEDGMENTS
Patient advocates provided patient and family … member perspectives while advising the national
project team at every phase of CANDOR development, … )
Patients and Family Members:
- Martin J.
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cahps.ahrq.gov/patient-safety/settings/hospital/resource/about.html
December 01, 2017 - Patient Safety Resources by Setting
Quality Measures
Reports
Engaging Patients and Families … Guide to Patient and Family Engagement in Hospital Quality and Safety
Research shows that when patients … engagement, the Agency for Healthcare Research and Quality (AHRQ) developed a guide to help patients, families … unit (NICU) by creating a Health Coach Program, tools for coaches, and information for parents and families
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-t-taq-questionnaire.pdf
May 31, 2023 - It is important to ask patients and their
families for feedback regarding patient
care. … Adverse events may be reduced by
maintaining an information exchange
with patients and their families
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/teamattitude.pdf
March 21, 2014 - It is important to ask patients and their families for feedback
regarding patient care.
2. … Adverse events may be reduced by maintaining an
information exchange with patients and their families
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cahps.ahrq.gov/news/newsletters/e-newsletter/881.html
September 01, 2023 - This year’s Sept. 17 observance recognized the crucial role played by patients, families and caregivers … Valdez highlights numerous AHRQ resources for helping patients, families, caregivers and health professionals … Patient and family contributions to improve the diagnostic process through the OurDX electronic health … ET will feature presentations on how patient engagement in healthcare allows patients and their families
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cahps.ahrq.gov/priority-populations/observances/hispanic-heritage/index.html
October 01, 2021 - Innovation To Promote a 360-Degree View of Child Health
Summary: This study refines and tests an online family … wellness program designed for low-income Latino dual- language learners entering kindergarten and their families … The program builds on families' strengths and uses health topics such as physical activity and nutrition
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cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules.html
August 01, 2022 - Hospital
Fall Prevention in Hospitals Training Program
Hospital Resources
CANDOR
Family-Centered … Pharmacy
Multiple Settings
Quality Measures
Reports
Engaging Patients and Families … hospitals implementing the CANDOR process in their institutions include how to:
Engage patients and families
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cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes8.html
August 01, 2022 - members represent significant efforts to promote deep engagement on the part of all stakeholders. … members and to equip staff to lead effective program implementation. … include engagement of key stakeholders, such as senior leaders, risk managers, staff, patients, and families … Slide 13
Say:
Stories are a powerful way to engage staff, patients, and families in ways that … Ask patients and family members to share their stories to put a human face on a harm event and engage
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cahps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/urine-culturing/when-to-order/cultures-slides.html
April 01, 2017 - SBAR can be used with clinicians and with residents and families
4. … Slide 12: Using SBAR To Communicate With Residents and Families
Sometimes, residents and families … SBAR can be used to improve communication with residents and families. … When forming your SBAR make sure to consider
What residents and their families are really asking for