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321. TeamSTEPPS 2.0 Module 8: Change Management
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule8.pptx
     March 28, 2006 - You need to immerse people in information about the change in order to get them on board. … In an organization that I've been working with here at UW Medicine, an OB department at one of our hospitals … Especially in larger organizations, a change team should be in place in each unit. … in the Kotter change model is to communicate for understanding and buy-in. … In the next activity, you'll begin to think through these issues in your own organization.

322. TeamSTEPPS 2.0 Module 6: Mutual Support
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule6.pptx
     February 09, 2006 - She's a pharmacist with the office of the Army Surgeon General in Falls Church, Virginia. Ms. … In pharmacy we participate in multiple levels of patient care, from our ancillary role to our professional … For example, in health care environment, one team member's work overload may result in fatal consequences … In all that we do, we also have multiple checks in our processes. … Hospital and medical team leadership must foster an atmosphere in which the participation of each medical

323. Instructions for Analyzing Data from CAHPS Surveys (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/2020-instructions-for-analyzing-data.pdf
     January 01, 2020 - The output from the program also compares the performance of any specific entity (e.g., health plan, hospital … Examples of such units include health plans, hospitals, provider groups, clinics, sites of care, and … The true (population) value of the estimate (DELTA) falls within the interval (Estimate -CL95, Estimate … The true (population) value of the estimate (DELTA) falls within the interval (Estimate -CL95, Estimate … name in this parameter.