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241. A Breakthrough Approach to Improving CAHPS Communication Performance (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/communication_2012_04_01_transcript.pdf
     January 01, 2012 - In our earlier podcasts in this series, we talked about why improving patient experience is so important … Now Wendy is going to use examples for the CAHPS Hospital Survey. … So, for example, to our patient in pain, you could say first from the heart: “I’m so sorry you’re in … ball at the sweet spot of the center pin and if you hit that pin at its sweet spot, then it not only falls … wall, and in fact in situations like that, that’s where a communication frequently breaks down and

242. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
     May 01, 2017 - , Winnie Palmer Hospital for Women & Babies, Carle Foundation Hospital, and WakeMed Health & Hospitals … • Private, not-for-profit health system in Raleigh, NC • Three hospitals Strategies: Shoulder … The hospitals have institutionalized the changes by codifying them in written policies and procedures … The corporate environment empowered hospitals to implement the Program in the way that worked best in … Winnie Palmer Hospital for Women & Babies Carle Foundation Hospital WakeMed Health & Hospitals System

243. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
     May 01, 2017 - , Winnie Palmer Hospital for Women & Babies, Carle Foundation Hospital, and WakeMed Health & Hospitals … • Private, not-for-profit health system in Raleigh, NC • Three hospitals Strategies: Shoulder dystocia … The hospitals have institutionalized the changes by codifying them in written policies and procedures … The corporate environment empowered hospitals to implement the Program in the way that worked best in … Winnie Palmer Hospital for Women & Babies Carle Foundation Hospital WakeMed Health & Hospitals System

244. TeamSTEPPS Video-Based Simulation: Facilitator Guide Module 4 (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-4-mutual-support-facilitator-guide.pdf
     June 28, 2023 - Hospital leadership, such as department chairs or executive leadership, can help achieve broad-based … During intake, the patient collapses and falls to the floor. … Have you been in a similar scenario in your clinical work? … Have you been in a similar scenario in your clinical work? … Free Demian Szyld, M.D., Ed.M. is a practicing emergency medicine physician at Brigham and Women’s Hospital

245. TeamSTEPPS® Essentials Course | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/teamstepps/instructor/essentials/igessentials.html
     March 01, 2019 - Featured Clinicians & Providers Data & Measures Digital Healthcare Research Education & Training Hospitals … Available from AHRQ Tools Featured Clinicians & Providers Hospitals … In health care, multiple teams are involved in patient care. … steps in patient care. … S = Safety Concerns —Critical lab values/reports, socio-economic factors, allergies, alerts (falls,

246. Chsp-Accomplishments-Report-2021 (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/chsp/CHSP-accomplishments-report-2021.pdf
     January 01, 2021 - in the hospital survey guaranteed including the system owner in the system survey and a sample of … The Hospital Linkage Files link hospitals to health systems and include information on hospitals, including … Users of the hospital linkage file can identify hospitals within and outside of health systems. … Changes in Quality of Care After Hospital Mergers and Acquisitions. … Safety Net Hospitals in Health Systems: Variation in ACO Participation and Other Characteristics.

247. Webinar Transcript - National Quality Strategy: Using Payment to Improve Health and Health Care Quality | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/workingforquality/events/webinar-using-payment-to-improve-health-and-health-care-quality.html
     November 01, 2016 - Available from AHRQ Tools Featured Clinicians & Providers Hospitals … But it shows the life-cycle of value programs for hospitals only in the Medicare program. … or hospital stay or encounter lasts. … Our quality measure set includes both ambulatory and hospital measures; 64 measures in total about evenly … On the hospital side we use HCAHPS.

248. Webinar Transcript: Better Care, Healthier People and Communities, More Affordable Care: 5 Years of the National Quality Strategy | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/workingforquality/events/webinar-better-care-healthier-communities.html
     November 01, 2016 - Featured Clinicians & Providers Data & Measures Digital Healthcare Research Education & Training Hospitals … Available from AHRQ Tools Featured Clinicians & Providers Hospitals … We try to look at total population health in a way that's not simply from a hospital or a health care … Community-based care doesn't get reimbursed at the same rates as hospital-based care, and indeed the … For the Quality and Disparities Report, we observed significant improvements in adverse events and falling

249. Conflict Resolution (Transcript) | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/hai/cusp/toolkit/content-calls/conflict.html
     April 01, 2013 - Featured Clinicians & Providers Data & Measures Digital Healthcare Research Education & Training Hospitals … Available from AHRQ Tools Featured Clinicians & Providers Hospitals … So you go to the resident, and I’ve got tons of experience working in a teaching hospital, every hospital … And if not, introduce yourself, because in a teaching hospital, chances are, if you’ve missed a couple … The patient definitely is volume-depleted, and he definitely has saturation falling, and I think it’s

250. Training-Tools-Facnotes (doc file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/training-tools/training-tools-facnotes.docx
     May 01, 2017 - Success, we will listen to an audio recording of Stephanie Ziesing, a registered nurse at Providence Hospital … An example of project sustainment in a hospital system, utilizing organizational structure, is at the … In addition to this efficiency improvement, many hospitals merge multiple workflows to streamline daily … Another example of using data to sustain improvements is at Minnesota Children’s Hospitals and Clinics … , which use a screen saver slide show on all hospital computer terminals to display up-to-date intervention

251. Webinar Transcript - National Quality Strategy Webinar: Using Measurement for Quality Improvement | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/workingforquality/events/webinar-using-measurement-for-quality-improvement.html
     November 01, 2016 - terms of reducing, in particular, a number of different hospital-acquired conditions. … We have different reporting criteria for each program, so clinicians and hospitals and others have to … If we collect a patient's name and some clinical notes in one setting—let's say a hospital—and we want … How does a nurse manager on a ward in a hospital get real live data from the patients on the current … And in particular, one can look back to the recent discussion about the hospital engagement networks.

252. Webinar Transcript - National Quality Strategy: 2013 Annual Progress Report Update | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/workingforquality/events/webinar-2013-annual-progress-report-update.html
     November 01, 2016 - Many of you on the webinar today are involved in the Partnership for Patients initiative with the Hospital … What we've highlighted there on the slide is an inpatient safety initiative across children's hospitals … In the hospital setting, some of the best practices are leadership institutes. … I would actually look into the American Hospital Association Quest for Quality Award. … In general, the American Hospital Association could give you some pointers.

253. Defining Diagnostic Error: A Scoping Review to Assess the Impact of the National Academies’ Report Improving Diagnosis in Health Care (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/topics/defining-diagnostic-error-a-scoping-review.pdf
     April 27, 2022 - Center (MWHC), Washington, DC; ¶Michael Garron Hospital–Toronto East Health Network; #Institute of … of Health - National Institutes on Aging grant (4R33AG061882), and the Michael Garron Hospital Foundation … Communication: “In the past 5 years, have you left the hospital, the emergency department, or your provider … operationalize the NASEM definition and/or cite the re- port while using previous definitions, the work often falls … Malpractice claims related to diagnostic errors in the hospital.

254. Identifying Key Areas for Delivery System Research (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/casalino/paper/casalino_idkeydsr.pdf
     February 01, 2014 - Are physicians more likely to be employed by hospitals (and/or by large medical groups) in areas where … Hospital or MD owned? b. … Increased resource disparities between hospitals and medical groups in rich and poor areas? b. … Compare the effectiveness of formulary management practices and usual practices in controlling hospital …  Hospitals.  Specialty hospitals.

255. Platelet-Rich Plasma for Wound Care in the Medicare Population: Disposition of Comments (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/research/findings/ta/comments/prp-wound-care-comments.pdf
     September 01, 2020 - Public reviewer #2 – Professor Fran Game (University Hospital of Derby and Burton NHS Foundation … Public reviewer #2 - Professor Fran Game (University Hospitals of Derby and Burton NHS Foundation … Addressed in best practice in study design. … this We changed the reference. 34 Commentator & Affiliation Section Comment Response Hospitals … Affiliation Section Comment Response Public reviewer #2 – Professor Fran Game (University Hospitals

256. Resource List - AHRQ Ambulatory Surgery Center Survey (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
     April 01, 2023 - Missed nursing care is linked to patient harm, including falls and infections. … • Patient Falls Reduction. • RCA Resource Guide. • SBAR. 6. … Framework for Improving Joy in Work http://www.ihi.org/resources/Pages/IHIWhitePapers/Framework-Improving-Joy-in-Work.aspx … the teaching of patient safety in universities and schools in the fields of dentistry, medicine, midwifery … Framework for Improving Joy in Work 7. Hand Hygiene in Healthcare Settings 8.

257. AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: User’s Guide (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/ascguide.pdf
     April 01, 2015 - /index.html ii http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital … Participating ASCs varied by number of staff and ASC type (hospital affiliated or not hospital affiliated … Hospital outpatient surgery departments wishing to administer a patient safety culture survey should … consult instructions for the Hospital Survey on Patient Safety Culture. … Hospital Survey on Patient Safety Culture 2012 user comparative database report.

258. How to Report Results of the CAHPS Clinician & Group Survey (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cgkit/HowtoReportResultsofCGCAHPS080610FINAL.pdf
     August 01, 2010 - What Do Consumers Want to Know About the Quality of Care in Hospitals? … (CMS) offers users the option of viewing the distribution of scores for the CAHPS Hospital Survey. … Characteristics of Hospitals Demonstrating Superior Performance in Patient Experience and Clinical Process … the bottom of the page, there were buttons indicating that users could compare doctors’ offices or hospitals … In particular, participants liked seeing the word “child” in the title.

259. Resource List - AHRQ Medical Office Survey (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medoffice-resourcelist.pdf
     April 01, 2023 - coalition of major employers, consumer groups, patient quality organizations, health plans, labor unions, hospitals … • MHS Leadership Engagement. • Patient Falls Reduction. • RCA Resource Guide. • SBAR. 6. … in universities and schools in the fields of dentistry, medicine, midwifery, nursing, and pharmacy. … Care Going Lean in Healthcare Guide to Improving Patient Safety in Primary Care Settings by Engaging … Engaging Patients in Improving Ambulatory Care 7. Framework for Improving Joy in Work 8.

260. Public Reporting of Patients’ Comments with Quality Measures: How Can We Make It Work? (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/reporting-patients-comments-transcript.pdf
     June 01, 2014 - multiple settings, including ambulatory practices, and facilities such as hospitals and nursing homes … Our focus was on physician performance, but the lessons learned are likely to apply equally to hospitals … Get more positive relative to negative in the elicitation than you got in the interview. … And so in the round two elicitations we built those two things in. … begin in the fall.