-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/changing-system-slides.pptx
June 01, 2021 - an opportunity to prevent the same problem from occurring again
System design
Can result in “latent” failures … Human behavior
Can result in “active” failures
3
Changing the System
3
System Failures
System failures … Errors that occur because of individual actions
Generally readily apparent
Examples of active failures … Organizational Influences – Latent failures
Unsafe acts – Active failures
Unsafe supervision – Latent … 17
Changing the System
17
Review
Consider system/active failures which may have led to the problem
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/changing-system-facilitator-guide.docx
June 01, 2021 - These result in latent failures. … These result in active failures. … Slide 3
System Failures
SAY:
System failures are considered latent problems. … Slide 4
Active Failures
SAY:
Active failures occur because of human error. … Does the problem you are addressing involve latent failures, active failures, or both?
-
www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-from-defects-fac-guide.html
July 01, 2023 - Active failures are also called human error. … Latent conditions are sorted into two categories: technical failures and organizational failures. … Technical failures are problems with physical items, such as equipment and software. … Tools to identify defects or failures
When identifying defects or failures, CUSP uses the Staff Safety … Remember to consider both active failures and latent conditions.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/sensemaking/learn-from-defects-facilitator-guide.docx
May 01, 2017 - Active failures are also called human error. … Latent conditions are sorted into two categories: technical failures and organizational failures. … Technical failures are problems with physical items, such as equipment and software. … Tools to identify defects or failures
When identifying defects or failures, CUSP uses the Staff Safety … Remember to consider both active failures and latent conditions.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/hand-hygiene-observational-audit-tool-tt.xlsx
December 01, 2021 - per Assessment for Job:
Average # Failures per Audit Month_1 Month_2 Month_3 Month_4 Month_5 Month … per Assessment for Job:
Average # Failures per Audit - - - - - - - - - - #N/A … per Assessment for Location:
Average # Failures per Audit Month_1 Month_2 Month_3 Month_4 Month_5 … per Assessment for Location:
Average # Failures per Audit - - - - - - - - - - … Skin is intact without open wounds or rashes # Failures
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/sensemaking/learn-from-defects-facilitator-guide.pdf
May 01, 2017 - Active failures are also called human error. … Latent conditions are sorted into two
categories: technical failures and
organizational failures. … • Technical failures are problems with
physical items, such as equipment and
software. … Tools to identify defects or failures
When identifying defects or failures, CUSP
uses the Staff Safety … Remember to consider
both active failures and latent conditions.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-3-implementation-guide.pdf
February 13, 2023 - attendees will be able to:
• Understand the importance of mapping key processes and identifying process failures … • Identify implementation gaps and process failures that must be addressed to support
automatic … as well as specific failures that
fall into these general categories. … Several specific failures prevent patients from being identified as eligible for CR. … Other failures relate to
activities or beliefs of cardiologists as well as patients that are eligible
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/sensemaking/sensemaking.pptx
May 01, 2017 - Failure Mode and Effects Analysis
- Probabilistic Risk
Assessment
Tools to examine defects or failures … Learn From Defects Form Causal Tree Worksheet
Coding defects or failures Learn From Defects Form Eindhoven … 6
AHRQ Safety Program for Perinatal Care
Sensemaking &
Learn from Defects
Examples of Defects or Failures … Sensemaking and Learn From Defects
Sensemaking and Learn From Defects share several common themes
Defects or failures
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/hand-hygiene-audit-tool-userguide.pdf
April 01, 2021 - The tracking tool only extracts the failures in each category, so you are only
required to select "NO … The tab will then automatically
calculate how many “Not Met” observations or failures, were recorded … provides a high-level summary of the audit data for your facility, including and the
average number of failures … (NO/Not Met) per audit, and a breakdown of where the failures are occurring
by both line item (#1 - … The Summary Rates tab provides graphs outlining the average number of failures per audit and the hand
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www.qualitymeasures.ahrq.gov/ncepcr/care/coordination/atlas/chapter2.html
June 01, 2014 - Perspectives on Care Coordination
Successes and failures in care coordination will be perceived (and … and sites are met over time. 4
Patients, their families, and other informal caregivers experience failures … Patients perceive failures in terms of unreasonable levels of effort required on the part of themselves … They also perceive failures in terms of unreasonable levels of effort required on their part in order … Successes and failures in care coordination will be perceived (and may be measured) in different ways
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-3-slides.pdf
February 09, 2022 - Learning Goals
6
Understand the importance of mapping key processes
and identifying process failures … Identify implementation gaps and process failures that
must be addressed to support automatic referral … Insights From Workflow Process Maps
22
PARTICIPANTS
Use process maps to identify process gaps
and failures … Use Fishbone diagrams to
group failures into
categories that your
redesigned processes will
need … Failure to refer
all patients
eligible for CR
Patient objection to
referral
Referral process failures
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/getting-started-slides.pptx
December 31, 2022 - Then use a fishbone diagram to categorize process failures that need to be addressed. … Fishbone diagrams are a useful way to identify major causes of process failures as well as specific failures … Fishbone diagrams are a useful way to identify major causes of process failures as well as specific failures … Fishbone diagrams are a useful way to identify major causes of process failures as well as specific failures … Fishbone diagrams are a useful way to identify major causes of process failures as well as specific failures
-
www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-from-defects-slides.html
July 01, 2023 - Failure Mode and Effects Analysis
Probabilistic Risk Assessment
Tools to examine defects or failures … Learn From Defects Form
Causal Tree Worksheet
Coding defects or failures
Learn From Defects … Slide 7: Examples of Defects or Failures That Affect Patient Safety
Defect
Intervention
Medication … Defects or failures are clinical or operational events that you do not want to happen again.
-
www.qualitymeasures.ahrq.gov/takeheart/training/module-3/index.html
December 01, 2022 - attendees should be able to:
Understand the importance of mapping key processes and identifying process failures … Identify implementation gaps and process failures that must be addressed to support automatic referral
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-5-slides.pdf
December 31, 2022 - Leaping
Changing and redesigning CR workflow processes to
overcome your current problems and process failures … important
How you implemented AR
Key advice for peers just starting the
process
Causes of Failures … set,
notify the CR program, a combination of approaches) the referral should be made
These are the failures … bother
Implicit biases excluded from
automated referral
How Automatic Referral Addresses Process Failures
-
www.qualitymeasures.ahrq.gov/funding/training-grants/grants/active/kawards/Kawdsumlafl.html
October 01, 2014 - The grantee is interested in identifying and preventing drug-therapy failures in chronic disease populations … She is focusing on the clinical area of osteoporosis for systems interventions to prevent such failures
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/03-diagnostic-safety-infographic.pdf
August 01, 2021 - Did You Know, Safety Infographic
Did you know...
57%
of all diagnostic
failures happen in
ambulatory
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-nembhard.pdf
January 01, 2014 - Interactions within care team for 1 patient in 80 days
Source: Press 2014
15
Care Coordination Failures … high cost: $25-45 billion in wasteful spending due to failures (Burton
2012)
16
Care Coordination … Needed
The Imperative For Care Coordination
The Imperative For Care Coordination
Care Coordination Failures
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P3T3-Antibiogram_Factsheet_Phase_3.pdf
May 01, 2014 - reduced reliance on broad-spectrum antibiotics
as initial therapy and can result in fewer clinical failures
-
www.qualitymeasures.ahrq.gov/research/findings/final-reports/stpra/stpra1.html
April 01, 2018 - Also important is the tool's utility in examining single-point failures, as well as combinations of events … thereby allowing the investigators to design interventions aimed at reducing the risks associated with failures