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www.ahrq.gov/hai/tools/mrsa-prevention/surgery/learning-from-defects.html
April 01, 2025 - Every system, no matter how well designed, will include failures. … Identifying these failures allows us to address and fix a defect. … Guide (DOCX, 5 MB) Presentation: Learning From Defects: Applying the Swiss Cheese Model of System Failures … Documents: Learning From Defects: Applying the Swiss Cheese Model of System Failures – Slides (PPTX … , 5 MB) Learning From Defects: Applying the Swiss Cheese Model of System Failures - Facilitator Guide
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Davis_60.pdf
April 07, 2008 - Effects Analysis Based on In Situ Simulations: A Methodology to Improve Understanding of Risks and Failures … Process failures were analyzed for likelihood, severity,
and discoverability of occurrence using the … , such as poor
logistics, equipment failures, and poor policies/procedures (Table 3). … Four of the failure modes were active failures. … However, despite this knowledge, many process flaws and team failures
were identified.
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/changing-system-slides.pptx
June 01, 2021 - an opportunity to prevent the same problem from occurring again
System design
Can result in “latent” failures … Human behavior
Can result in “active” failures
3
Changing the System
3
System Failures
System failures … Errors that occur because of individual actions
Generally readily apparent
Examples of active failures … Organizational Influences – Latent failures
Unsafe acts – Active failures
Unsafe supervision – Latent … 17
Changing the System
17
Review
Consider system/active failures which may have led to the problem
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/131-ss-swiss-cheese.pptx
April 01, 2025 - PowerPoint Presentation
Learning From Defects: Applying the “Swiss Cheese Model” of System Failures … Apply a patient example to discover system failures. … : Swiss Cheese Model1
active failure
latent failures
Adapted from: Reason, J. … include latent and active failures. … The impact of operational failures on hospital nurses and their patients.
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/dxsafety-infographic.pdf
February 01, 2022 - Malpractice Risks in Communication Failures: 2015 Annual Benchmarking Report. … harvard.edu/Malpractice-Data/Annual-Benchmark-Reports/Risks-in-Communication-Failures. … patients experiences a
diagnostic error firsthand.11 in 3
Diagnostic-related
communication failures … 2012.pdf
https://www.rmf.harvard.edu/Malpractice-Data/Annual-Benchmark-Reports/Risks-in-Communication-Failures … https://www.rmf.harvard.edu/Malpractice-Data/Annual-Benchmark-Reports/Risks-in-Communication-Failures
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-infographic.pdf
February 01, 2022 - Malpractice Risks in Communication Failures: 2015 Annual Benchmarking Report. … harvard.edu/Malpractice-Data/Annual-Benchmark-Reports/Risks-in-Communication-Failures. … patients experiences a
diagnostic error firsthand.11 in 3
Diagnostic-related
communication failures … 2012.pdf
https://www.rmf.harvard.edu/Malpractice-Data/Annual-Benchmark-Reports/Risks-in-Communication-Failures … https://www.rmf.harvard.edu/Malpractice-Data/Annual-Benchmark-Reports/Risks-in-Communication-Failures
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/130-ss-swiss-cheese-fg.docx
April 01, 2025 - To ensure a defect never happens again, failures should be viewed from a systems lens to improve the … the “Swiss cheese model” to illustrate how system failures occur and why some failures lead to an event … Active failures occur when an “operator” performs an unsafe action that leads to an event. … active failures. … In other words, active failures are the adverse events the team thinks about and attempts to avoid.
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www.ahrq.gov/patient-safety/resources/liability/baker.html
August 01, 2017 - Type of event seemed to affect what failures clinicians indicated should be disclosed, while type of … event had little effect on what failures patients and family members indicated should be disclosed. … Last, we interviewed 12 clinicians about the common failures that can occur leading to each event. … We then examined the failures across events to create a common set of failures by the phases of the L … to the clinician rankings of the same failures.
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www.ahrq.gov/patient-safety/reports/liability/baker.html
August 01, 2017 - Type of event seemed to affect what failures clinicians indicated should be disclosed, while type of … event had little effect on what failures patients and family members indicated should be disclosed. … Last, we interviewed 12 clinicians about the common failures that can occur leading to each event. … We then examined the failures across events to create a common set of failures by the phases of the L … to the clinician rankings of the same failures.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Comden.pdf
January 01, 2003 - Using Probabilistic Risk Assessment to Model Medication System Failures in Long-term Care Facilities … 395
Using Probabilistic Risk Assessment
to Model Medication System Failures
in Long-term Care … models
provide contextual maps of the errors and behaviors that lead to medication
delivery system failures … Risk modeling teams then identify the
failures that link together, leading to the top-level event. … The models provide contextual maps of the errors and behaviors that
lead to system failures so that
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-from-defects-fac-guide.html
July 01, 2023 - Active failures are also called human error. … Latent conditions are sorted into two categories: technical failures and organizational failures. … Technical failures are problems with physical items, such as equipment and software. … Tools to identify defects or failures
When identifying defects or failures, CUSP uses the Staff Safety … Remember to consider both active failures and latent conditions.
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/changing-system-facilitator-guide.docx
June 01, 2021 - These result in latent failures. … These result in active failures. … Slide 3
System Failures
SAY:
System failures are considered latent problems. … Slide 4
Active Failures
SAY:
Active failures occur because of human error. … Does the problem you are addressing involve latent failures, active failures, or both?
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www.ahrq.gov/hai/tools/perinatal-care/modules/teamwork/learn-from-defects-fac-guide.html
May 01, 2017 - Active failures are also called human error. … Latent conditions are sorted into two categories: technical failures and organizational failures. … Technical failures are problems with physical items, such as equipment and software. … Tools to identify defects or failures
When identifying defects or failures, CUSP uses the Staff Safety … Remember to consider both active failures and latent conditions.
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www.ahrq.gov/hai/tools/mrsa-prevention/surgery/science-of-safety.html
April 01, 2025 - Guide (DOCX, 9 MB) Presentation: Learning From Defects: Applying the Swiss Cheese Model of System Failures … defect Review the “Swiss cheese model” of system failure Apply a patient example to discover system failures … Documents: Learning From Defects: Applying the Swiss Cheese Model of System Failures – Slides (PPTX … , 5 MB) Learning From Defects: Applying the Swiss Cheese Model of System Failures - Facilitator Guide
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Thomadsen.pdf
December 23, 2004 - Technical problems (machine failures)
2. Organizational problems
3. … Human performance failures
4. … Of the organizational failures, those easiest to fix (training, and then
protocols) come first. … This taxonomy addresses failures in health care settings. … refer to failures in the performance of fine motor skills, and tripping refers to
failures in whole
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www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/hand-hygiene-observational-audit-tool.xlsx
June 01, 2021 - per Assessment for Job:
Average # Failures per Audit Month_1 Month_2 Month_3 Month_4 Month_5 Month … per Assessment for Job:
Average # Failures per Audit - - - - - - - - - - #N/A … per Assessment for Location:
Average # Failures per Audit Month_1 Month_2 Month_3 Month_4 Month_5 … per Assessment for Location:
Average # Failures per Audit - - - - - - - - - - … Skin is intact without open wounds or rashes # Failures
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www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/hand-hygiene-observational-audit-tool-tt.xlsx
December 01, 2021 - per Assessment for Job:
Average # Failures per Audit Month_1 Month_2 Month_3 Month_4 Month_5 Month … per Assessment for Job:
Average # Failures per Audit - - - - - - - - - - #N/A … per Assessment for Location:
Average # Failures per Audit Month_1 Month_2 Month_3 Month_4 Month_5 … per Assessment for Location:
Average # Failures per Audit - - - - - - - - - - … Skin is intact without open wounds or rashes # Failures
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www.ahrq.gov/patient-safety/reports/issue-briefs/leadership-1.html
June 01, 2021 - and contribute to death for up to 80,000 patients in U.S. hospitals annually. 1
Evidence suggests failures … Location and Impact of Diagnostic Failures
Balogh EP, Miller BT, Ball JR, eds. … Accessed June 1, 2021.
2015 CRICO Strategies National CBS Report: Malpractice Risks in Communication Failures … https://www.rmf.harvard.edu/Malpractice-Data/Annual-Benchmark-Reports/Risks-in-Communication-Failures
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/leadership-1.html
June 01, 2021 - and contribute to death for up to 80,000 patients in U.S. hospitals annually. 1
Evidence suggests failures … Location and Impact of Diagnostic Failures
Balogh EP, Miller BT, Ball JR, eds. … Accessed June 1, 2021.
2015 CRICO Strategies National CBS Report: Malpractice Risks in Communication Failures … https://www.rmf.harvard.edu/Malpractice-Data/Annual-Benchmark-Reports/Risks-in-Communication-Failures
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www.ahrq.gov/patient-safety/reports/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-1.html
June 01, 2023 - experiences, explores:
How patient-reported experiences can augment other methods of identifying diagnostic failures … Feedback from patient experiences can be useful for addressing diagnostic failures in two distinct ways