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221. Program Evaluation | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/ptmgmt/evaluation.html
     July 01, 2018 - diagnosis documentation, referrals, and rates at which they performed various procedures (HbA1c tests, eye … measurement sets all include HbA1c and lipid control indicators as well as HbA1c, lipid, urine protein, and eye … patient per year, primary care visits per patient per year, and HEDIS scores for HbA1c tests and lipid, eye

222. Appendix A: Family Information Packet (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/es/patient-safety/settings/hospital/resource/nicu/packet/apa2.html
     December 01, 2013 - Has very yellow eye color or skin color. Is hard to wake up. Has fast or difficult breathing. … Enters the body through the eyes, nose, or mouth. How to Prevent the Spread of RSV?

223. Appendix A: Family Information Packet (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/resource/nicu/packet/apa2.html
     December 01, 2013 - Has very yellow eye color or skin color. Is hard to wake up. Has fast or difficult breathing. … Enters the body through the eyes, nose, or mouth. How to Prevent the Spread of RSV?

224. Creating an Effective Customer Service Training Program (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/CreatinganEffectiveCustomerServiceTrainingProgram20120501Transcript52312.pdf
     May 01, 2012 - And it was really eye opening for the staff to hear some of the candid comments straight from our customers … Even the simple things sometimes we forget to do, like make eye contact, a smile -- so we wanted to start

225. 052-Sample-Script-Patient-Ed-Mupirocin (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/052-sample-script-patient-ed-mupirocin.docx
     April 01, 2025 - . · Don’t get the ointment in your eyes. · Blow your nose to clear your nostrils. · Squeeze a pea-sized

226. Part 2: Trends in Priorities of the Heckler Report—Care for Diabetes | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/nhqrdr/chartbooks/blackhealth/part2-diabetes.html
     June 01, 2018 - The four recommended services are 2+ hemoglobin A1c tests, foot exam, dilated eye exam, and flu shot. … Importance: Regular hemoglobin A1c (HbA1c) tests, foot exams, dilated eye exams, and flu shots help

227. Health Literacy and Patient and Family Engagement: Strategic Tools to Prevent CAUTI | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
     December 01, 2017 - Members: 4 Key Steps to Improve YOUR Skills Remember this is a dialogue: Sit at patient’s eye … Make eye contact with the patient. Introduce yourself by name and role.

228. Cusp Patient Family Engagement Facilitator Notes (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/patfamilyengagement/CUSP_Patient_Family_Engagement_Facilitator_Notes.docx
     June 02, 2025 - · Exploring the hospital and unit through the eyes of patients and their families by doing a “walk-about … Once they enter a room, they should: · Make eye contact with the patient, · Introduce themselves by name … questions that can be answered with a “yes” or “no”; · Try to see the experience through the patient’s eyes

229. Georgia Hospitals Improve Medication Reconciliation Process With AHRQ Toolkit | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/ktcquips90.html
     October 01, 2014 - The team described its flowcharting experience as the "most eye opening 3 hours ever" because it identified

230. Transitioning Newborns from NICU to Home: Family Information Packet, Appendix A (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/nicu_toolkit/nicupacket-apa.pdf
     June 02, 2025 - ■ Has very yellow eye color or skin color. ■ Is hard to wake up. … ■ Enters the body through the eyes, nose, or mouth. How to Prevent the Spread of RSV?

231. Engaging Senior Executives in Care of Mechanically Ventilated Patients: Slide Presentation | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/mvp/modules/cusp/engaging-sr-exec-slides.html
     February 01, 2017 - Allow bird’s-eye view of safety challenges as well as meaningful evidence that familiarizes executive

232. Personal Protective Equipment | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/infection-prevention/precautions/ppe-slides.html
     March 01, 2017 - Slide 9: Masks and Eye Protection 2 Wear during procedures likely to generate splashes, sprays, or

233. Transcript: How To Address Attitudes and Beliefs Around Infection Prevention Strategies and Techniques (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/attitudes-beliefs-transcript.pdf
     April 01, 2022 - Kate: So, the audit, you mention that as keeping a watchful eye. … don't announce that they're coming; don't let them know what you're there for — it really is quite eye

234. TeamSTEPPS® Diagnosis Improvement: Module 3 Communication - Facilitator’s Notes (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module3-presenters-notes.pdf
     January 13, 2022 - • The power of nonverbal communication: Eye contact and body language during a conversation are signals … For example, nonverbal cues, such as eye contact between a physician and a medical assistant when looking … Simple active listening skills, such as making eye contact, listening without interruption, using plain

235. Module 3: Communication
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module3-communication.pptx
     January 13, 2022 - The power of nonverbal communication: Eye contact and body language during a conversation are signals … For example, nonverbal cues, such as eye contact between a physician and a medical assistant when looking … Simple active listening skills, such as making eye contact, listening without interruption, using plain

236. 050-Dec-Implementation-Notes (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/050-dec-implementation-notes.docx
     October 01, 2024 - However, care must be taken to avoid the eyes and ear canals. … Avoid the eyes and ear canals. (2) Both shoulders, arms, and hands. … CHG is safe for use on the face and hair, avoiding the eyes and ear canals. … Contact should be avoided with eyes and other intranasal products. … Just like soap, avoid getting CHG into the eyes or ear canals.

237. Overuse of Computed Tomography Scans for the Evaluation of Children with a First Generalized Afebrile, Atraumatic Seizure: Technical Specifications (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-0198-technicalspecs.pdf
     June 02, 2025 - Overuse of Computed Tomography Scans for the Evaluation of Children with a First Generalized Afebrile, Atraumatic Seizure: Technical Specifications This measure assesses the percentage of children, 1 through 17 years old, for whom computed tomography (CT) imaging of the head is obtained for the evaluation of a first…

238. Appropriate Assertion Call (Transcript) | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/toolkit/content-calls/assertion.html
     April 01, 2013 - your shoulders sort of rolled forward, which is kind of a submissive kind of posture but hiding your eyes … You have a relaxed manner; you are making eye contact; you are standing, making sure your hands are open … And while you say this, make eye contact. … Be sure you have the person’s attention by making eye contact. Then express the concern. … ve recommended to people before is to have the person in a calm voice, with a calm manner, catch the eye

239. References | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkitref.html
     March 01, 2014 - How to see your practice through your patients' eyes.

240. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
     January 01, 2014 - Week Two Check-In Always greet patients and families with a smile and establish eye contact. … Discuss why eye contact is so important when dealing with patients and families at the front desk.