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pcmh.ahrq.gov/cahps/about-cahps/25timeline.html
April 01, 2024 - Assessment of Healthcare Providers and Systems (CAHPS®) surveys means that patients can measure their experiences … AHRQ’s first standardized survey collects information on enrollees’ experiences with health plans . … HCAHPS is the first national, standardized, and publicly reported survey of patients' experiences with … The Clinician & Group Survey assesses patients' experiences in physician offices and medical groups … The PCMH item set assesses patients’ experiences in practices serving as medical homes.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/04-pt-narratives-support-px-strategy-lee.pdf
December 27, 2024 - “Now think back to some of the best healthcare
experiences you have had: what might your current … provider and their staff do to be more like these
experiences?” … Draw on past exemplars of excellent experiences +
emphasize system impact
“Now think back to some … of the best healthcare
experiences you have had: what might your current
provider and their staff … do to be more like these
experiences?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/effects-costs-enrollees-vonglahn-20120101-transcript.pdf
January 23, 2012 - The Effects of Out-of-Pocket Costs on Enrollees' Experiences With Health Plans: Implications for Consumer … release date 1/1/12 www.talkingquality.ahrq.gov
The Effects of Out-of-Pocket Costs on
Enrollees’ Experiences … We better understand now that it’s
masking differences in members’ experiences. … That it’s important to understand that people who are
having these experiences of paying claims and … But also, because it’s more
discreet, that you’re picking up a signal about people’s experiences when
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psnet.ahrq.gov/node/862608/psn-pdf
February 14, 2024 - Communication and birth experiences among Black
birthing people who experienced preterm birth. … Communication and birth experiences among Black birthing
people who experienced preterm birth. … https://psnet.ahrq.gov/issue/communication-and-birth-experiences-among-black-birthing-people-who-
experienced-preterm-birth … intrapartum procedures, mitigated psychological consequences through opportunities
to share birth experiences … https://psnet.ahrq.gov/issue/information-and-power-women-colors-experiences-interacting-health-care-providers-pregnancy
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www.ahrq.gov/cahps/bibliography/index.html
November 01, 2024 - publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences … Narrative comments about pediatric inpatient experiences yield substantial information beyond answers … Narrative comments about pediatric inpatient experiences yield substantial information beyond answers … Association of race/ethnicity and patient care experiences with healthcare utilization and healthcare … Association of race/ethnicity and patient care experiences with healthcare utilization and healthcare
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-2.html
June 01, 2023 - Remediation of Diagnostic Errors
Executive Summary
Introduction
Eliciting Patients’ Diagnostic Experiences … volume also documented gaps in existing methods for rigorously collecting and assessing these diagnostic experiences … and to help them report those experiences in the most complete, reliable, and representative way. 7 … example, patients and families often have a more complete view than clinicians do about diagnostic experiences … must be structured to allow respondents to recount these interactions in an order that matches their experiences
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ce.effectivehealthcare.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-3.html
June 01, 2023 - What Research Reveals About Patient/Family Reporting of Diagnostic Experiences
Past research shows … A handful of population-based surveys of Americans’ experiences with medical errors document cases that … First, existing research shows that patients and families will report diagnostic experiences when asked … Based on the source of uneven reporting, methods of eliciting diagnostic experiences can be adapted to … as patients are describing experiences they identified as a family member of the patient.
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www.ahrq.gov/health-literacy/professional-training/pharmacy/app-2.html
September 01, 2020 - Standard 14: Curricular Core—Pharmacy Practice Experiences
Guideline 14.5: Colleges and schools may … choose to include structured simulation as part of their overall introductory pharmacy practice experiences … to meet their introductory pharmacy practice experiences program goals and objectives. … or develop introductory pharmacy practice experiences that consistently expose students to and allow … practice experiences should involve direct patient care:
Providing pharmacist-delivered patient
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psnet.ahrq.gov/issue/national-survey-consumers-experiences-patient-safety-and-quality-information
December 17, 2008 - Audiovisual Presentation
National Survey on Consumers' Experiences With Patient Safety … Citation Text:
National Survey on Consumers' Experiences With Patient Safety and Quality Information … care, their awareness and reported usage of information in making their health care choices, and their experiences … Cite
Citation
Citation Text:
National Survey on Consumers' Experiences
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www.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-patient-experience-vol1.pdf
July 01, 2023 - How Can Elicited Patient Experiences Be Most Effectively Fed Back To Promote Change? … To pursue this goal, we must aspire to more effectively learn from patient experiences. … Can patient safety be measured by surveys of patient experiences? … Americans’ Experiences
With Medical Errors and Views on Patient Safety. … Patients’ experiences with communication-and-resolution programs
after medical injury.
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psnet.ahrq.gov/issue/communication-regarding-adverse-neonatal-birth-events-experiences-parents-and-clinicians
May 13, 2020 - Study
Communication regarding adverse neonatal birth events: experiences of parents … Communication regarding adverse neonatal birth events: experiences of parents and clinicians. … Communication regarding adverse neonatal birth events: experiences of parents and clinicians. … May 22, 2024
"Black Women Should Not Die Giving Life": The lived experiences of Black … April 17, 2024
Factors influencing second victim experiences and support needs of OB/
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psnet.ahrq.gov/issue/health-professionals-experiences-whistleblowing-maternal-and-newborn-healthcare-settings
November 02, 2010 - Review
Health professionals' experiences of whistleblowing in maternal and newborn … Health professionals' experiences of whistleblowing in maternal and newborn healthcare settings: a scoping … This review highlights the experiences of staff who raised concerns about patient safety threats in maternal … Health professionals' experiences of whistleblowing in maternal and newborn healthcare settings: a scoping … August 17, 2022
Communication regarding adverse neonatal birth events: experiences of
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psnet.ahrq.gov/issue/professionalism-lapses-and-adverse-childhood-experiences-reflections-island-last-resort
October 14, 2015 - Commentary
Professionalism lapses and adverse childhood experiences: reflections … Professionalism Lapses and Adverse Childhood Experiences: Reflections From the Island of Last Resort. … This commentary explores how negative family experiences can affect physician responses to complex, … that education and awareness programs to address disrespectful physician behavior take childhood experiences … Professionalism Lapses and Adverse Childhood Experiences: Reflections From the Island of Last Resort.
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psnet.ahrq.gov/node/867184/psn-pdf
November 20, 2024 - Adverse mental health inpatient experiences: qualitative
systematic review of international literature … Adverse mental health inpatient experiences: qualitative systematic
review of international literature … https://psnet.ahrq.gov/issue/adverse-mental-health-inpatient-experiences-qualitative-systematic-review … -
international
Mental health inpatients are a vulnerable population and have reported negative experiences … This systematic review highlights adverse or negative experiences
reported by current or former inpatients
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/ahrq-conference-2015/elliott-cleary-cahps-09-28.pdf
January 01, 2015 - There is an inevitable tradeoff between good patient
experiences and high-quality clinical care
5 … Patient experience surveys response rates are low; only
patients with extreme experiences respond … Leads to Worse Care
But evidence shows that…
• Awareness of patient experiences helps providers … had worse experiences 1 year later
• Examined the association between patient experiences
and mortality … among patients with consistent experiences
at baseline and 1 year later
65
Patient Experiences
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psnet.ahrq.gov/issue/patient-safety-and-ageing-physician-qualitative-study-key-stakeholder-attitudes-and
November 20, 2024 - Patient safety and the ageing physician: a qualitative study of key stakeholder attitudes and experiences … Patient safety and the ageing physician: a qualitative study of key stakeholder attitudes and experiences … Patient safety and the ageing physician: a qualitative study of key stakeholder attitudes and experiences … September 29, 2017
The experiences of risk managers in providing emotional support for … September 19, 2016
The attitudes and experiences of trainees regarding disclosing medical
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www.ahrq.gov/cahps/bibliography/index.html?page=5
January 01, 2024 - Experiences of care among Medicare beneficiaries with ESRD: Medicare Consumer Assessment of Healthcare … Care experiences of managed care Medicare enrollees near the end of life. … Can hospital cultural competency reduce disparities in patient experiences with care?. … The relationship between perceived discrimination and patient experiences with health care. … Depression and the health care experiences of Medicare beneficiaries.
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www.ahrq.gov/cahps/about-cahps/25timeline.html
April 01, 2024 - developed evidence-based surveys to support healthcare professionals in assessing and improving patients’ experiences … Assessment of Healthcare Providers and Systems (CAHPS®) surveys means that patients can measure their experiences … AHRQ’s first standardized survey collects information on enrollees’ experiences with health plans . … The Clinician & Group Survey assesses patients' experiences in physician offices and medical groups … The PCMH item set assesses patients’ experiences in practices serving as medical homes.
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psnet.ahrq.gov/issue/identifying-patient-centred-recommendations-improving-patient-safety-general-practices
April 25, 2018 - Practices in England: a qualitative content analysis of free-text responses using the Patient Reported Experiences … Practices in England: a qualitative content analysis of free-text responses using the Patient Reported Experiences … October 17, 2017
Measuring experiences and outcomes of patient safety in primary care … September 26, 2018
Americans' Experiences With Medical Errors and Views on Patient Safety … December 21, 2016
The missing evidence: a systematic review of patients' experiences
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psnet.ahrq.gov/node/864375/psn-pdf
March 13, 2024 - Experiences of physicians investigated for
professionalism concerns: a narrative review. … Experiences of physicians investigated for professionalism concerns: a
narrative review. … https://psnet.ahrq.gov/issue/experiences-physicians-investigated-professionalism-concerns-narrative- … This review summarizes studies on physicians' experiences during and after
investigations and mitigation … https://psnet.ahrq.gov/issue/experiences-physicians-investigated-professionalism-concerns-narrative-review