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Showing results for "experiences".

61. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) 2022 Virtual Research Meeting Summary: Assessing Patient Experience for Insights into Enhancing Equity in Healthcare (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-virtual-research-meeting-summary_2022.pdf
    January 01, 2022 - • Addressing and eliminating health inequities in patient experiences requires accurate measurement … of differences in care experiences and reporting findings … Racial and Ethnic Disparities in the Care Experiences of People with Medicare Steven Martino, Ph.D., … offer insights into inequities by revealing differences in experiences as well as experiences perceived … Compared with White enrollees, minority enrollees reported significantly worse care experiences.

62. About the CAHPS Program and Surveys | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/about-cahps/index.html
    June 01, 2025 - patient experience and develop surveys that ask consumers and patients to report on and evaluate their experiences … results, reporting survey results to interested audiences, and using the results to improve patients' experiences … CAHPS surveys enable organizations to systematically ask patients about their experiences with healthcare … surveys and related documentation are free to anyone who wants to use these surveys to assess patients' experiences … numerous articles about the development of CAHPS surveys and their use as a tool for assessing patients' experiences

63. Introducing the CAHPS Child Hospital Survey (Webcast) | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/news-and-events/events/20150122/webcast_01_22_15.html
    April 01, 2023 - This survey assesses the experiences of pediatric patients and their parents or guardians with inpatient … by the Center of Excellence for Pediatric Quality Measurement at Boston Children's Hospital and the experiences

64. Archived Announcements About CAHPS Surveys | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/news-and-events/news/archive/index.html
    June 01, 2024 - The CAHPS Health Plan Survey asks enrollees about their recent experiences with their health plan and … The tool helps providers understand and improve patients' experiences with any visit format, including … To better understand how patients' experiences vary across different modes of care delivery, the CAHPS … Users who want to learn about patients' experiences with patient portals and/or other technology may … Is there a tradeoff between positive patient experiences and favorable clinical outcomes?

65. CAHPS Emergency Department Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/ed-cahps/index.html
    December 01, 2023 - CAHPS Emergency Department Survey The CAHPS Emergency Department Survey (ED CAHPS) assesses the experiences … The 35-item survey asks about patients’ experiences with: Arrival at the emergency room. … Services (CMS) contracted with RAND to develop what was then called the Emergency Department Patient Experiences

66. Strategy 1: Working with Patients & Families as Advisors (Tool 5) (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_5_InfoSession_508.pdf
    June 02, 2025 - Session (Tool 5) Advisors: What they do • Provide input into or feedback on: – Patient and family experiences … deliver care to patients – Materials we give to patients and families – Facility design • Your experiences … • Based on your experiences, write one idea for making sure other patients and families have the best … comfortably and openly in group settings • Share insights and information • See beyond your own experiences … Patient & Family Advisor Information Session (Tool 5) Final thoughts • Your perspectives and experiences

67. An Update on the CAHPS Patient Narrative Item Sets - Schlesinger (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
    June 02, 2025 - Thinking about what's important to you, in what ways have your experiences with [Health Plan Name] … In what ways could your experiences with [Health Plan Name] have gone better in the last 12 months? … In the last 12 months, what, if anything, was surprising to you about your experiences with [Health … Second, we'd like to focus on any experiences during your child's hospital stay that went particularly … Next, we'd like to focus on any experiences during your child's hospital stay that you wish had gone

68. Strategy 1: Working with Patients & Families as Advisors (Tool 1) (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_1_Brochure_508.docx
    June 02, 2025 - Being a patient and family advisor may be a good match with your skills and experiences if you can: … share suggestions and potential solutions to help improve hospital care for others Talk about your experiences … as a patient or family member – but also think beyond your own personal experiences Talk about both … positive and negative care experiences and share your thoughts on what went well and how things could … Advisors help by talking about their health care experiences with clinicians, staff, and other patients

69. Strategy 1: Working with Patients & Families as Advisors (Tool 1) (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_1_Brochure_508.pdf
    June 02, 2025 - Being a patient and family advisor may be a good match with your skills and experiences if you can: … suggestions and potential solutions to help improve hospital care for others • Talk about your experiences … as a patient or family member – but also think beyond your own personal experiences • Talk about … both positive and negative care experiences and share your thoughts on what went well and how things … Advisors help by talking about their health care experiences with clinicians, staff, and other patients

70. Creative Strategies to Improve Patient Care Experience - Part 3 Nemhard (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-nembhard.pdf
    January 01, 2014 - Only 45 percent of adults in the U.S. who visited a doctor in the past two years rated their care experiences … Staff experiences (teamwork) Continuity*  Informational  Management  Relational *Types of … of high-risk patients and • clinician experiences of teamwork? … And Teamwork For patient care experiences: Sample items (“In the last 6 months, …”) • Timeliness of … v is its in la st 6 m on th s P < 0.001 Getting Greater Improvement In Patient Care Experiences

71. An Update on the CAHPS Patient Narrative Item Sets - Martino (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
    June 01, 2021 - Q3 Now we'd like to focus on anything that has gone well in your experiences in the last 12 months with … What has gone well in your experiences with this provider and their staff in the last 6 months? … Q4 Next, we'd like to focus on any experiences in the last 12 months with your provider and the staff … Was there anything you wish had gone differently in your experiences with this provider and their staff … • Narrative data collected as part of our experiment at NewYork-Presbyterian allow us to see how experiences

72. 2016 CAHPS Health Plan Survey Database Chartbook (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
    January 01, 2016 - DATABASE 2016 CAHPS Health Plan Survey Database 2016 Chartbook: What Consumers Say About Their Experiences … CAHPS Health Plan Survey Database 2016 Chartbook: What Consumers Say About Their Experiences … | 5 CAHPS Health Plan Survey Database 2016 Chartbook: What Consumers Say About Their Experiences … CAHPS Health Plan Survey Database 2016 Chartbook: What Consumers Say About Their Experiences … | 8 CAHPS Health Plan Survey Database 2016 Chartbook: What Consumers Say About Their Experiences

73. Research on Improving Patient Experience | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/quality-improvement/research/index.html
    March 01, 2025 - Does patient experience differ by patient-provider language concordance, i.e., comparing experiences … Coaching improved care experiences for English-preferring patients but the evidence does not indicate … Patient Experiences with Care Differ with Chronic Care Management in a Federally Qualified Community … Usefulness of Child HCAHPS Survey Data for Improving Inpatient Pediatric Care Experiences.  … A Review of Best Practices for Monitoring and Improving Inpatient Pediatric Patient Experiences. 

74. Strategy 1: Working with Patients & Families as Advisors (Tool 7) (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_7_Story_Hndout_508.pdf
    June 02, 2025 - Story: A Planning Worksheet Use this worksheet to help plan what you want to share about your hospital experiences … Key points about your hospital experiences When you or your family member was in the hospital, what … Key points about your hospital experiences

75. Care Coordination Quality Measure for Primary Care (CCQM-PC) | Agency for Healthcare Research and Quality
    www.ahrq.gov/ncepcr/care/coordination/quality/index.html
    July 01, 2016 - The Care Coordination Quality Measure for Primary Care (CCQM-PC) is a survey of adult patients’ experiences … care practices to comprehensively assess patient perceptions of the quality of their care coordination experiences

76. Family Experiences with Coordination of Care (FECC) Measure: Child has written transition plan | Agency for Healthcare Research and Quality
    www.ahrq.gov/pqmp/measures/fecc-child-written-transition-plan.html
    August 01, 2021 - Family Experiences with Coordination of Care (FECC) Measure: Child has written transition plan … Measure Technical Specifications and Other Supporting Documents: Section 1, FECC Mailed Survey, Your Experiences

77. Family Experiences with Coordination of Care (FECC) Measure: Child Has Emergency Care Plan | Agency for Healthcare Research and Quality
    www.ahrq.gov/pqmp/measures/fecc-child-emergency-care-plan.html
    August 01, 2021 - Family Experiences with Coordination of Care (FECC) Measure: Child Has Emergency Care Plan Measure … Measure Technical Specifications and Other Supporting Documents: Section 1, FECC Mailed Survey, Your Experiences

78. Family Experiences with Coordination of Care (FECC) Measure: Care coordinator contact in the last 3 months | Agency for Healthcare Research and Quality
    www.ahrq.gov/pqmp/measures/fecc-care-coordinator-contact.html
    August 01, 2021 - Family Experiences with Coordination of Care (FECC) Measure: Care coordinator contact in the last 3 months … Measure Technical Specifications and Other Supporting Documents: Section 1, FECC Mailed Survey, Your Experiences

79. Family Experiences with Coordination of Care (FECC) Measure: Caregiver has access to electronic health record | Agency for Healthcare Research and Quality
    www.ahrq.gov/pqmp/measures/fecc-access-ehr.html
    August 01, 2021 - Family Experiences with Coordination of Care (FECC) Measure: Caregiver has access to electronic health … Measure Technical Specifications and Other Supporting Documents: Section 1, FECC Mailed Survey, Your Experiences

80. Family Experiences with Coordination of Care (FECC) Measure: Care coordinator asked about progress towards goals | Agency for Healthcare Research and Quality
    www.ahrq.gov/pqmp/measures/fecc-care-coordinator-progress.html
    August 01, 2021 - Family Experiences with Coordination of Care (FECC) Measure: Care coordinator asked about progress towards … Measure Technical Specifications and Other Supporting Documents: Section 1, FECC Mailed Survey, Your Experiences