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Showing results for "experiences".

41. Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors, Volume 1: Why Patient Narratives Matter (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-patient-experience-vol1.pdf
    July 01, 2023 - How Can Elicited Patient Experiences Be Most Effectively Fed Back To Promote Change? … To pursue this goal, we must aspire to more effectively learn from patient experiences. … Can patient safety be measured by surveys of patient experiences? … Americans’ Experiences With Medical Errors and Views on Patient Safety. … Patients’ experiences with communication-and-resolution programs after medical injury.

42. How Patient Narratives Can Support Your Patient Experience Strategy (Webcast) - Lee (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/04-pt-narratives-support-px-strategy-lee.pdf
    June 02, 2025 - “Now think back to some of the best healthcare experiences you have had: what might your current … provider and their staff do to be more like these experiences?” … Draw on past exemplars of excellent experiences + emphasize system impact “Now think back to some … of the best healthcare experiences you have had: what might your current provider and their staff … do to be more like these experiences?

43. Discussion | Agency for Healthcare Research and Quality
    www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-test-result-communication5.html
    July 01, 2024 - Most of the publications addressed patient or healthcare professional attitudes, preferences, and experiences … The literature suggests that clinicians and patients have different perceptions and experiences related … the medical record) that have been largely left out of the national conversation on negative patient experiences … extend approaches to soliciting and leveraging real-world data to understand patient and clinician experiences

44. Conclusions | Agency for Healthcare Research and Quality
    www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-5.html
    June 01, 2023 - is essential to expand investment and to enhance capacity to rigorously elicit patients’ diagnostic experiences … recognize that many of these questions can remain unanswered while efforts continue to improve diagnostic experiences … To pursue this goal, we must aspire to more effectively learn from patient experiences.

45. Introduction | Agency for Healthcare Research and Quality
    www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-2.html
    June 01, 2023 - promising one-off innovations in recent years. 12,13,14,15,16,17 Investment in learning from patients’ experiences … 18 As one paper about diagnostic problems characterized matters: …while patients’ and families’ experiences … issues. 20  The National Quality Forum (NQF) identified no newly published measures based on patient experiences … address a substantial portion of diagnostic shortfalls. 28 To learn most effectively from patient experiences … how diagnostic mishaps feel to those who experience them and to how they themselves describe their experiences

46. CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
    November 01, 2023 - parent or guardian of children who have been recently hospitalized to provide detailed feedback on their experiences … The items in the set cover the following topics: Experiences that went well. … Experiences that could have been better.

47. Introduction | Agency for Healthcare Research and Quality
    www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-2.html
    June 01, 2023 - Remediation of Diagnostic Errors Executive Summary Introduction Eliciting Patients’ Diagnostic Experiences … volume also documented gaps in existing methods for rigorously collecting and assessing these diagnostic experiences … and to help them report those experiences in the most complete, reliable, and representative way. 7 … example, patients and families often have a more complete view than clinicians do about diagnostic experiences … must be structured to allow respondents to recount these interactions in an order that matches their experiences

48. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) 2022 Virtual Research Meeting Summary: Assessing Patient Experience for Insights into Enhancing Equity in Healthcare (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-virtual-research-meeting-summary_2022.pdf
    January 01, 2022 - • Addressing and eliminating health inequities in patient experiences requires accurate measurement … of differences in care experiences and reporting findings … Racial and Ethnic Disparities in the Care Experiences of People with Medicare Steven Martino, Ph.D., … offer insights into inequities by revealing differences in experiences as well as experiences perceived … Compared with White enrollees, minority enrollees reported significantly worse care experiences.

49. Archived Announcements About CAHPS Surveys | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/news-and-events/news/archive/index.html
    June 01, 2024 - The CAHPS Health Plan Survey asks enrollees about their recent experiences with their health plan and … The tool helps providers understand and improve patients' experiences with any visit format, including … To better understand how patients' experiences vary across different modes of care delivery, the CAHPS … Users who want to learn about patients' experiences with patient portals and/or other technology may … Is there a tradeoff between positive patient experiences and favorable clinical outcomes?

50. Introducing the CAHPS Child Hospital Survey (Webcast) | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/news-and-events/events/20150122/webcast_01_22_15.html
    April 01, 2023 - This survey assesses the experiences of pediatric patients and their parents or guardians with inpatient … by the Center of Excellence for Pediatric Quality Measurement at Boston Children's Hospital and the experiences

51. Strategy 1: Working with Patients & Families as Advisors (Tool 5) (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_5_InfoSession_508.pdf
    June 02, 2025 - Session (Tool 5) Advisors: What they do • Provide input into or feedback on: – Patient and family experiences … deliver care to patients – Materials we give to patients and families – Facility design • Your experiences … • Based on your experiences, write one idea for making sure other patients and families have the best … comfortably and openly in group settings • Share insights and information • See beyond your own experiences … Patient & Family Advisor Information Session (Tool 5) Final thoughts • Your perspectives and experiences

52. CAHPS Hospice Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/hospice/index.html
    August 01, 2025 - caregivers (i.e., family members or friends) of patients who died while receiving hospice care about experiences … The purpose of the survey is to: Provide a source of information on patient and caregiver experiences … Hospice Survey In 2012, CMS contracted with RAND to design and test a survey that would assess the experiences

53. An Update on the CAHPS Patient Narrative Item Sets - Schlesinger (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
    June 02, 2025 - Thinking about what's important to you, in what ways have your experiences with [Health Plan Name] … In what ways could your experiences with [Health Plan Name] have gone better in the last 12 months? … In the last 12 months, what, if anything, was surprising to you about your experiences with [Health … Second, we'd like to focus on any experiences during your child's hospital stay that went particularly … Next, we'd like to focus on any experiences during your child's hospital stay that you wish had gone

54. Strategy 1: Working with Patients & Families as Advisors (Tool 1) (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_1_Brochure_508.docx
    June 02, 2025 - Being a patient and family advisor may be a good match with your skills and experiences if you can: … share suggestions and potential solutions to help improve hospital care for others Talk about your experiences … as a patient or family member – but also think beyond your own personal experiences Talk about both … positive and negative care experiences and share your thoughts on what went well and how things could … Advisors help by talking about their health care experiences with clinicians, staff, and other patients

55. Strategy 1: Working with Patients & Families as Advisors (Tool 1) (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_1_Brochure_508.pdf
    June 02, 2025 - Being a patient and family advisor may be a good match with your skills and experiences if you can: … suggestions and potential solutions to help improve hospital care for others • Talk about your experiences … as a patient or family member – but also think beyond your own personal experiences • Talk about … both positive and negative care experiences and share your thoughts on what went well and how things … Advisors help by talking about their health care experiences with clinicians, staff, and other patients

56. Research on Improving Patient Experience | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/quality-improvement/research/index.html
    March 01, 2025 - Does patient experience differ by patient-provider language concordance, i.e., comparing experiences … Coaching improved care experiences for English-preferring patients but the evidence does not indicate … Patient Experiences with Care Differ with Chronic Care Management in a Federally Qualified Community … Usefulness of Child HCAHPS Survey Data for Improving Inpatient Pediatric Care Experiences.  … A Review of Best Practices for Monitoring and Improving Inpatient Pediatric Patient Experiences. 

57. Creative Strategies to Improve Patient Care Experience - Part 3 Nemhard (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-nembhard.pdf
    January 01, 2014 - Only 45 percent of adults in the U.S. who visited a doctor in the past two years rated their care experiences … Staff experiences (teamwork) Continuity*  Informational  Management  Relational *Types of … of high-risk patients and • clinician experiences of teamwork? … And Teamwork For patient care experiences: Sample items (“In the last 6 months, …”) • Timeliness of … v is its in la st 6 m on th s P < 0.001 Getting Greater Improvement In Patient Care Experiences

58. 2016 CAHPS Health Plan Survey Database Chartbook (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
    January 01, 2016 - DATABASE 2016 CAHPS Health Plan Survey Database 2016 Chartbook: What Consumers Say About Their Experiences … CAHPS Health Plan Survey Database 2016 Chartbook: What Consumers Say About Their Experiences … | 5 CAHPS Health Plan Survey Database 2016 Chartbook: What Consumers Say About Their Experiences … CAHPS Health Plan Survey Database 2016 Chartbook: What Consumers Say About Their Experiences … | 8 CAHPS Health Plan Survey Database 2016 Chartbook: What Consumers Say About Their Experiences

59. An Update on the CAHPS Patient Narrative Item Sets - Martino (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
    June 01, 2021 - Q3 Now we'd like to focus on anything that has gone well in your experiences in the last 12 months with … What has gone well in your experiences with this provider and their staff in the last 6 months? … Q4 Next, we'd like to focus on any experiences in the last 12 months with your provider and the staff … Was there anything you wish had gone differently in your experiences with this provider and their staff … • Narrative data collected as part of our experiment at NewYork-Presbyterian allow us to see how experiences

60. Healthcare Spending Higher Among Adults Who Had Adverse Childhood Experiences | Agency for Healthcare Research and Quality
    www.ahrq.gov/news/newsletters/e-newsletter/926.html
    August 01, 2024 - Healthcare Spending Higher Among Adults Who Had Adverse Childhood Experiences Issue Number 926 … Today's Headlines: Healthcare Spending Higher Among Adults Who Had Adverse Childhood Experiences . … Healthcare Spending Higher Among Adults Who Had Adverse Childhood Experiences A first-time estimate of … healthcare spending among adults with adverse childhood experiences (ACEs) is the subject of a new AHRQ … means of assessing change, evaluating interventions, and improving critical aspects of patient care experiences