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Showing results for "experiences".

41. CAHPS Patient Narrative Item Sets | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
    August 01, 2024 - questions that prompt survey respondents to tell a clear and detailed story about their healthcare experiences … Over the last decade, there has been a tremendous growth in user-generated content about healthcare experiences … nor a full account of those experiences. … Balance: They reflect both positive and negative aspects in proportion to each patient's experiences … The team also used the codes to assess the emotional valence of the narratives, i.e., whether experiences

42. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/item-sets/index.html
    October 01, 2024 - For example, a user of the Clinician & Group Survey may want to ask patients to comment on their experiences … A user of the Health Plan Survey may want to ask enrollees about their experiences with interpreter services … For example, supplemental items ask about experiences with claims processing, health information technology … Obtaining more information about different types of experiences. … Gathering information about the experiences of a specific population.

43. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Program | Agency for Healthcare Research and Quality
    www.ahrq.gov/data/cahps.html
    July 01, 2024 - CAHPS Surveys and Databases CAHPS surveys include multiple instruments that assess patients’ experiences … enable healthcare providers, purchasers, and regulators to evaluate, compare, and improve patients' experiences … four patient experience surveys:  The  CAHPS Health Plan Survey (HP CAHPS) asks enrollees about their experiences … The  CAHPS Home and Community-Based Services Survey (HCBS CAHPS) is designed to assess the experiences … The  CAHPS Clinician & Group Survey (CG-CAHPS) asks patients to report on their experiences with providers

44. CAHPS Item Sets for People with Mobility Impairments | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/item-sets/mobility/index.html
    February 01, 2021 - Item Sets for People with Mobility Impairments ask patients who have mobility impairments about their experiences … The purpose of these items is to enable survey sponsors to— Assess the health care experiences of … Compare their experiences to those of similar people receiving care from other health plans or medical … For example, in the Health Plan Survey, questions that ask about experiences with a personal doctor should … care providers, quality improvement teams, and administrators: To identify the ways in which the experiences

45. Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors, Volume 2: Eliciting Patient Narratives (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-patient-experience-vol2.pdf
    July 01, 2023 - Who Should Report Their Diagnostic Experiences? … How Should Timeframes Be Handled for Eliciting Diagnostic Experiences? … Patients and families may unevenly report experiences for many reasons. … Describing Which Experiences Are Relevant ■ It is essential to elicit experiences related to both the … Americans’ Experiences With Medical Errors and Views on Patient Safety.

46. CAHPS Item Set for Children with Chronic Conditions | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/item-sets/children-chronic/index.html
    April 01, 2022 - The Item Set for Children with Chronic Conditions is an extensive set of items that assess the experiences … It allows sponsors to compare the experiences of children with special health care needs with those of … It consists of two types of questions: A set of supplemental questions regarding the health care experiences … This will allow you to identify the ways in which the experiences and perceptions of these two groups

47. CAHPS Bibliography | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/bibliography/index.html
    November 01, 2024 - publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences … Narrative comments about pediatric inpatient experiences yield substantial information beyond answers … Narrative comments about pediatric inpatient experiences yield substantial information beyond answers … Association of race/ethnicity and patient care experiences with healthcare utilization and healthcare … Association of race/ethnicity and patient care experiences with healthcare utilization and healthcare

48. Overview | Agency for Healthcare Research and Quality
    www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/overview.html
    July 01, 2021 - Providers and Systems (CAHPS ® ) Hospital Survey (better known as HCAHPS) asks people about their recent experiences … The survey asks questions that are designed to understand the needs and experiences of pediatric patients … users to guide administration and use of the CAHPS Child Hospital Survey to assess the inpatient care experiences

49. How Patient Narratives Can Support Your Patient Experience Strategy (Webcast) - Lee (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/04-pt-narratives-support-px-strategy-lee.pdf
    June 02, 2025 - “Now think back to some of the best healthcare experiences you have had: what might your current … provider and their staff do to be more like these experiences?” … Draw on past exemplars of excellent experiences + emphasize system impact “Now think back to some … of the best healthcare experiences you have had: what might your current provider and their staff … do to be more like these experiences?

50. Discussion | Agency for Healthcare Research and Quality
    www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-test-result-communication5.html
    July 01, 2024 - Most of the publications addressed patient or healthcare professional attitudes, preferences, and experiences … The literature suggests that clinicians and patients have different perceptions and experiences related … the medical record) that have been largely left out of the national conversation on negative patient experiences … extend approaches to soliciting and leveraging real-world data to understand patient and clinician experiences

51. Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors, Volume 1: Why Patient Narratives Matter (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-patient-experience-vol1.pdf
    July 01, 2023 - How Can Elicited Patient Experiences Be Most Effectively Fed Back To Promote Change? … To pursue this goal, we must aspire to more effectively learn from patient experiences. … Can patient safety be measured by surveys of patient experiences? … Americans’ Experiences With Medical Errors and Views on Patient Safety. … Patients’ experiences with communication-and-resolution programs after medical injury.

52. Primary Care Physicians' Experiences With and Attitudes Toward Pediatric Quality Reporting (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/chipra-primary-care-physician-reporting.pdf
    December 01, 2016 - Primary Care Physicians' Experiences With and Attitudes Toward Pediatric Quality Reporting QUALITY … OF CARE Primary Care Physicians’ Experiences With and Attitudes Toward Pediatric Quality Reporting … ABSTRACT A C OBJECTIVE: To assess primary care providers’ experiences with and attitudes toward pediatric-focused … There were no significant associations between demonstration exposure and experiences or attitudes. … PHYSICIAN EXPERIENCES WITH QUALITY REPORTING For the sample as a whole, approximately 80% of pri- mary

53. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
    May 01, 2017 - AHRQ Safety Program for Perinatal Care: Experiences from the Frontline Home The Program This … Report Case Studies Toolkit Definitions AHRQ SAFETY PROGRAM FOR PERINATAL CARE: EXPERIENCES FROM … This report describes implementation experiences of several L&D units that successfully implemented … The national implementation team has captured these experiences through visits to these organizations … Building on prior experiences.

54. AHRQ Safety Program for Perinatal Care: Experiences from the Frontline (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
    May 01, 2017 - AHRQ Safety Program for Perinatal Care: Experiences from the Frontline Home The Program This … Report Case Studies Toolkit Definitions AHRQ SAFETY PROGRAM FOR PERINATAL CARE: EXPERIENCES FROM … This report describes implementation experiences of several L&D units that successfully implemented … The national implementation team has captured these experiences through visits to these organizations … Building on prior experiences.

55. CAHPS Hospital Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/hospital/index.html
    November 01, 2023 - Hospital Survey (often referred to as HCAHPS or Hospital CAHPS) asks people to report on their recent experiences … Improve Patients' Experiences With Hospitals Nationwide implementation of the CAHPS Hospital Survey … has spurred many efforts to improve patients' experiences with care.

56. CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
    November 01, 2023 - parent or guardian of children who have been recently hospitalized to provide detailed feedback on their experiences … The items in the set cover the following topics: Experiences that went well. … Experiences that could have been better.

57. Introduction | Agency for Healthcare Research and Quality
    www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-2.html
    June 01, 2023 - promising one-off innovations in recent years. 12,13,14,15,16,17 Investment in learning from patients’ experiences … 18 As one paper about diagnostic problems characterized matters: …while patients’ and families’ experiences … issues. 20  The National Quality Forum (NQF) identified no newly published measures based on patient experiences … address a substantial portion of diagnostic shortfalls. 28 To learn most effectively from patient experiences … how diagnostic mishaps feel to those who experience them and to how they themselves describe their experiences

58. Conclusions | Agency for Healthcare Research and Quality
    www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-5.html
    June 01, 2023 - is essential to expand investment and to enhance capacity to rigorously elicit patients’ diagnostic experiences … recognize that many of these questions can remain unanswered while efforts continue to improve diagnostic experiences … To pursue this goal, we must aspire to more effectively learn from patient experiences.

59. Introduction | Agency for Healthcare Research and Quality
    www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-2.html
    June 01, 2023 - Remediation of Diagnostic Errors Executive Summary Introduction Eliciting Patients’ Diagnostic Experiences … volume also documented gaps in existing methods for rigorously collecting and assessing these diagnostic experiences … and to help them report those experiences in the most complete, reliable, and representative way. 7 … example, patients and families often have a more complete view than clinicians do about diagnostic experiences … must be structured to allow respondents to recount these interactions in an order that matches their experiences

60. Celebrating 25 Years of the CAHPS Program | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/about-cahps/25timeline.html
    April 01, 2024 - developed evidence-based surveys to support healthcare professionals in assessing and improving patients’ experiences … Assessment of Healthcare Providers and Systems (CAHPS®) surveys means that patients can measure their experiences … AHRQ’s first standardized survey collects information on enrollees’ experiences with health plans . … The Clinician & Group Survey assesses patients' experiences in physician offices and medical groups … The PCMH item set assesses patients’ experiences in practices serving as medical homes.