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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/advisors.pptx
May 01, 2017 - practices
Patients and family members who received care at this hospital and want to help improve care experiences … quality and safety
Better health outcomes for patients
Better business outcomes for the hospital
Better experiences … prospective patient and family advisors
Think about patients or family members who—
Share insights and experiences … advisors
Invite two or three patient and family members to a team meeting to discuss their hospital experiences
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www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide1/impguide1step2.html
March 01, 2019 - CHIPRA Quality Demonstration State Experiences: Engaging the Appropriate Stakeholders
Because Georgia … busy, ask who the potential stakeholder would recommend with comparable perspectives, expertise, or experiences … CHIPRA Quality Demonstration State Experiences: Leveraging Existing Groups to Identify Stakeholders … CHIPRA Quality Demonstration State Experiences: Identifying and Engaging New Stakeholders
The youth
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www.ahrq.gov/hai/tools/mvp/modules/cusp/patient-family-care-slides.html
March 01, 2017 - Bad experiences in the hospital: the stories keep coming. BMJ Qual Saf 2011 Nov;20(11):911-13. … Patients’ experiences with hospital care in five countries. … Bad experiences in the hospital: the stories keep coming. BMJ Qual Saf 2011 Nov;20(11):911-13. … Patients’ experiences with hospital care in five countries.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys.pdf
January 01, 2020 - The CAHPS program advances the understanding, and measurement, and improvement of patient's
experiences … So the HCBS CAHPS Survey assesses experiences of adult Medicaid beneficiaries who receive long-
term … Fry, Slide 16
So why are patient experiences important? … Some CAHPS surveys ask about patients' experiences
with providers, such as medical groups, practice … Other surveys ask about patients' experiences with care delivered in facilities,
including hospitals
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www.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/exh2.html
August 01, 2022 - A consumer interacts with health care facilities and providers and experiences an event.
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www.ahrq.gov/ncepcr/research-transform-primary-care/transform/impactgrants/impact-profile-pa.html
April 01, 2015 - recognition from the National Committee for Quality Assurance, sustaining practice changes, and sharing experiences … Transformation leaders from each State met regularly to share their experiences. … The partner States learned as much or more from sharing their experiences with each other as they did
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/impact-profile-pa.pdf
April 01, 2015 - –Bob Gabbay
National Committee for Quality Assurance, sustaining practice changes, and sharing experiences … Transformation leaders from each State met regularly to share their experiences. … The
partner States learned as much or more from sharing their experiences with each other as they did
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www.ahrq.gov/ncepcr/communities/pbrn/registry/aspen-renaissance-transformation-team-art2.html
August 05, 2024 - Behavioral health
Comparative effectiveness research on improving healthcare systems and/or patient experiences
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/research-meeting-agenda-prems-proms-91724.pdf
September 17, 2024 - MEETING PURPOSE
Efforts to measure and improve healthcare quality are increasingly focused on the experiences … Consumer Assessment of Healthcare
Providers and Systems (CAHPS®) surveys, are patient reports about their experiences
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www.ahrq.gov/cahps/news-and-events/events/webinar-041819.html
July 01, 2019 - Speakers discussed the role of staff's creative ideas in improving patient care experiences generally
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
January 01, 2014 - Groups Are Using the CAHPS® Clinician & Group
Survey for Quality Improvement
This brief shares the experiences … Survey
The CG-CAHPS Survey is a standardized survey
instrument that asks patients to report on their
experiences … survey to identify their
strengths and weaknesses and help develop
strategies for improving patients’ experiences … The 12-Month version (referred to as
the 12-Month Survey) asks about experiences
with care over the … understand the
potential value of the 12-Month Survey to their
QI initiatives, this brief presents the experiences
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.pdf
May 01, 2017 - Engaging in Everyday Care
On one level, patient and family engagement
means providing day-to-day care experiences … opinions of patient and family advisors
and consult them when deciding matters
concerning patient experiences … • Patient and family advisors provide
valuable insight about patient and
family experiences and care … Sample
statements include—
• I am willing to talk about the positive
and negative care experiences … • If I had any negative experiences, I am
coping well and am ready to
Slide 26
http://www.ahrq.gov
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/about_the_health_literacy_item_set_for_hospitals_911.pdf
October 01, 2015 - Hospital Survey (HCAHPS) and other CAHPS surveys are designed to
gather information about patients’ experiences … with their health care, including their
experiences understanding and using the information they receive … The nature of these experiences may be influenced by the patients’ health
literacy, defined as the degree … want to use data from the
supplemental questions in this item set to spur improvements in patients’ experiences … For example, you may want to better understand what is influencing
patients’ experiences with communication
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/cgcahps-webcast-brief-2014.pdf
January 01, 2014 - Groups Are Using the CAHPS® Clinician & Group
Survey for Quality Improvement
This brief shares the experiences … Survey
The CG-CAHPS Survey is a standardized survey
instrument that asks patients to report on their
experiences … survey to identify their
strengths and weaknesses and help develop
strategies for improving patients’ experiences … The 12-Month version (referred to as
the 12-Month Survey) asks about experiences
with care over the … understand the
potential value of the 12-Month Survey to their
QI initiatives, this brief presents the experiences
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-shaller.pdf
January 01, 2017 - letter invitations)
• Transition wording:
Would you like to provide additional comments about your experiences … to your name.
38
No Encouragement
In Your Own Words
In your own words, please describe your experiences
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/building-better-primary-care.pptx
October 01, 2018 - McNellis)
Tools and Resources for Practices and Practice Facilitators (Cindy Brach)
Practice Facilitators’ Experiences … Model to Work
www.ahrq.gov/evidencenow
Available October 1, 2018
32
Practice Facilitators’ Experiences
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/interview-protocol-pcip-staff-ny.pdf
June 02, 2025 - Intervention: Experiences with HHNYC
Now I’d like to ask you some questions specifically about the HealthyHearts … Experiences with PCIP (time permitting)
I’d like to end by asking you a question about your previous
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www.ahrq.gov/policymakers/measurement/consumer-assessment/index.html
September 01, 2012 - Agency for Healthcare Research and Quality (AHRQ) to support and promote the assessment of consumers' experiences
-
www.ahrq.gov/faqs/index.html?page=1
June 12, 2025 - initiative of the Agency for Healthcare Research and Quality (AHRQ) to develop surveys of patients' experiences … CAHPS® surveys are designed to capture patients' reports and ratings of their experiences with health
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www.ahrq.gov/talkingquality/measures/setting/long-term-care/home-health/measurement.html
December 01, 2022 - CAHPS ® Home Health Care Survey
The CAHPS Home Health Care Survey addresses the experiences of home