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www.ahrq.gov/ncepcr/reports/videos.html
October 01, 2023 - Senior Advisor for Primary Care, Bob McNellis, hosted three past AHRQ leaders in a Q&A about their experiences
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
June 01, 2021 - Assessment of Healthcare Providers and Systems
(CAHPS) surveys provide a valuable look at patients’
experiences … Narrative Item Set
bring greater depth and richness to this picture by asking patients
to describe their experiences
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www.ahrq.gov/news/newsroom/case-studies/201715.html
March 01, 2018 - uses AHRQ's Consumer Assessment of Healthcare Providers and Systems ( CAHPS® ) to learn about patient experiences … AltaMed uses the CAHPS Clinician & Group Survey tool to gather information from patients about their experiences
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www.ahrq.gov/cahps/surveys-guidance/surgical/about/Development-of-the-CAHPS-Surgical-Care-Survey.html
February 01, 2018 - Developing a standardized survey to assess patients' experiences with surgical care was important to … Literature review: AIR conducted a comprehensive review of literature on the topic of patients' experiences
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ginsberg-cahps-program.pdf
June 02, 2025 - Providers and
Systems
• Program advancing the understanding, measurement, and
improvement of patients’ experiences … quality based on CAHPS survey results
10
Patient Experience of Care
Research at AHRQ
► Patients’ experiences
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-understanding-cahps-surveys.pdf
June 02, 2025 - Providers and
Systems
• Program advancing the understanding, measurement, and
improvement of patients’ experiences … quality based on CAHPS survey results
11
Patient Experience of Care
Research at AHRQ
► Patients’ experiences
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/webinars/qual-methods-pcr-080323.pptx
January 01, 2025 - So, for all three of my research aims, I sought to understand patient decisions and experiences across … during phone-based social needs interventions
Study Objectives:
To better understand the experiences … The first was to better understand the experiences and guidance of patients who took part in a phone-based … Callers can then do a variety of things to foster positive patient experiences. … Brief survey of demographics,
health care experiences
(5 min)
2.
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www.ahrq.gov/pqmp/measures/child-hcahps.html
August 01, 2021 - Systems (Child HCAHPS)
Measure Domain: Patient-Reported Outcomes (Health Outcomes and Patient Experiences
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www.ahrq.gov/nursing-home/resources/frontline-workers-survey.html
September 01, 2021 - MB)
The partnership survey from the Kaiser Family Foundation and The Washington Post examines the experiences
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www.ahrq.gov/patient-safety/settings/esrd/index.html
May 01, 2021 - The CAHPS In-Center Hemodialysis Survey asks adults with end-stage renal disease about their experiences
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-references.html
June 01, 2023 - Remediation of Diagnostic Errors
Executive Summary
Introduction
Eliciting Patients’ Diagnostic Experiences … Learning from patients’ experiences related to diagnostic errors is essential for progress in patient … Americans’ Experiences With Medical Errors and Views on Patient Safety. … Measuring patient safety in primary care: the development and validation of the “patient reported experiences … Patients’ experiences with communication-and-resolution programs after medical injury.
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www.ahrq.gov/cahps/faq/index.html
January 01, 2019 - The CAHPS surveys ask consumers and patients to report on their experiences with health care services … To examine the different experiences of those who have special needs and make higher demands on their … and how best to ask patients about critical aspects of their healthcare experiences. … Pinpoint strengths and weaknesses in patients’ experiences. … Evaluate the effectiveness of interventions to improve specific aspects of patients’ experiences.
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www.ahrq.gov/news/blog/ahrqviews/hospice-care-ensure-quality.html
December 01, 2022 - It is essential to capture and understand patient and family perceptions of and experiences with end-of-life … In healthcare quality research , there can be a disconnect between patient perceptions and experiences … received and patients' satisfaction, because it remains unclear how perceptions of healthcare quality, experiences
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-5.html
June 01, 2023 - Remediation of Diagnostic Errors
Executive Summary
Introduction
Eliciting Patients’ Diagnostic Experiences … systems and practices, as they experiment with the use of narrative feedback for improving the diagnostic experiences
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/4_mark_schlesinger.pdf
June 02, 2025 - www.cahps.ahrq.gov
Assessing Our Elicitation Efforts:
Fulsomeness 1
38
Figure 1: Fulsomeness of Reported Experiences … Assessing Our Elicitation Efforts:
Fulsomeness 2
39
Figure 2: Varied Fulsomeness of Reported Experiences
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www.ahrq.gov/hai/clabsi-tools/about.html
March 01, 2018 - About the Toolkit Development
Background
This toolkit was developed based on the experiences
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www.ahrq.gov/ncepcr/communities/pbrn/registry/ochsner-primary-care-research-network.html
December 10, 2014 - practice innovations that improve access, quality, health outcomes, cost of care and patient/provider experiences … complex patients
Comparative effectiveness research on improving healthcare systems and/or patient experiences
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www.ahrq.gov/ncepcr/research/quality/index.html
September 01, 2022 - essential to achieving the triple aim of improving the health of the population, enhancing patient experiences
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqm-pc-faq.pdf
June 02, 2025 - AHRQ to fill a gap in the care coordination
measurement field by assessing the care coordination experiences … practices to comprehensively assess patient perceptions of the quality of their care
coordination experiences
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www.ahrq.gov/sops/surveys/hospital/supplemental-items/workplace-safety.html
December 01, 2024 - (Webcast) — (December 16, 2021) Using AHRQ’s SOPS® Hospital Survey and Workplace Safety Item Set: Experiences … https://www.youtube-nocookie.com/embed/M9qUYMzLGOY SOPS® Hospital Survey & Workplace Safety Item Set: Experiences