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cdsic.ahrq.gov/cdsic/measuring-patient-experience
September 09, 2025 - Decision Support
September 9, 2025
This report explores the measurement of patients’ experiences … link between patient experience and healthcare quality, few measures adequately capture patients’ experiences … This report addresses these gaps by identifying key domains that can be used to measure patients’ experiences … and evaluators can use this report as a resource to support the large-scale assessment of patients’ experiences
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cdsic.ahrq.gov/sites/default/files/2025-09/Final%20508_Measuring%20Patient%20Experience%20of%20PC%20CDS_0.pdf
January 01, 2025 - This report presents
a bank of survey questions that are designed to probe patient experiences with … In the literature, a few instruments probe patients’
experiences managing their health using health … patient experiences with healthcare
40
No. … Meaning of courtesy and respect: Nurse and patient
experiences. … Patients' experiences of a precision medicine clinic.
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cdsic.ahrq.gov/sites/default/files/2025-09/Collaborate%20with%20Patients%20How%20To%20Guide_Final%208.27.25.pdf
January 01, 2025 - CDS developers to ensure that decision support is truly
responsive to the needs, values, and lived experiences … supports the broader
goal of developing PC CDS that is aligned with patient needs, values, and lived experiences … informaticians’ perspectives drive PC CDS design, limiting the
opportunity to incorporate the lived experiences … helps developers move beyond traditional design processes and create
tools that reflect the lived experiences … Patients, caregivers, and patient advocates
can use this resource to understand how
their experiences
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cdsic.ahrq.gov/cdsic/patientfocusedmeasures
September 01, 2023 - patient health journey and patient-reported health outcomes relevant to PC CDS, which includes a range of experiences … an eye toward patient-centeredness requires accounting for the effects of PC CDS on patients’ lived experiences
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cdsic.ahrq.gov/cdsic/year3-period-performance-report
September 30, 2024 - Committee and four Stakeholder Center Workgroups, which comprise of 32 members representing diverse experiences
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cdsic.ahrq.gov/sites/default/files/2024-09/CDSiC%20Chart%20Book%202024_508.pdf
January 01, 2024 - unstructured or semi-structured
formats and open-ended questions to elicit stories about
end-users’ experiences … designed to solicit feedback on prototype usability
• User diaries that allow end-users to document their experiences … for categorizing the cards,
end-users vote on the model they felt most accurately
reflects patient experiences
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cdsic.ahrq.gov/cdsic/implementation-case-studies
August 01, 2024 - This report summarizes key challenges, takeaways, and solutions based on the experiences of nine AHRQ-funded
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cdsic.ahrq.gov/cdsic/patient-preferences-standardization
August 01, 2024 - acceptability to patients of specified alternatives or choices among structures, processes, outcomes, or experiences
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cdsic.ahrq.gov/sites/default/files/2022-05/Final%20Operations%20Center%20Operational%20Framework.pdf
January 01, 2022 - The Steering Committee includes a multidisciplinary group of experts who will draw on their research
experiences … , practical experiences, lived experiences and deep connections within their respective
content areas
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cdsic.ahrq.gov/sites/default/files/2023-09/TPC_Codesign%20Report%20to%20AHRQ%20FINAL.pdf
January 01, 2023 - stakeholder
Group
Patient-facing
Single-stakeholder groups consist of people with shared
experiences … used to collect important information about target end-users’ needs,
preferences, priorities, or experiences … While empathy interviews can provide useful insights into end-users’ experiences and needs,
they provide … categorizing the cards, end-users voted on the model they felt
most accurately reflected patient experiences … Diary Studies: Understanding Long-Term User Behavior and Experiences. 2016.
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cdsic.ahrq.gov/cdsic/base-period-performance-report
October 01, 2023 - CDSiC’s 26-member Steering Committee, four Workgroups comprising 49 stakeholders who represent diverse experiences
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cdsic.ahrq.gov/sites/default/files/2024-02/OY1%20Operations%20Center%20Operational%20Framework.pdf
January 01, 2024 - The Steering Committee includes a multidisciplinary group of experts who will draw on their research
experiences … , practical experiences, lived experiences and deep connections within their respective
content areas
-
cdsic.ahrq.gov/sites/default/files/2025-03/Operations%20Center%20OY2%20Operational%20Framework_508.pdf
January 01, 2025 - The Steering Committee includes a multidisciplinary group of experts who will draw on their research
experiences … , practical experiences, lived experiences and deep connections within their respective
content areas
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cdsic.ahrq.gov/sites/default/files/2023-10/TPC%20Pat%20Engage%20Handbook%20Final.pdf
January 01, 2023 - semistructured formats and
open-ended questions to elicit stories about end users’ past and personal experiences … developed a set of publicly
available resources to help researchers engage and document patients’ experiences … informative in terms of providing
opportunities to share patient stories that contextualize lived experiences … This
publication describes patients’ experiences with participating in group concept mapping, assessed … CDS researchers, developers, and implementers
must be sensitive to and aware of the range of lived experiences
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cdsic.ahrq.gov/cdsic/patients
May 22, 2025 - their caretakers, and clinicians to make decisions together to improve patient health and healthcare experiences
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cdsic.ahrq.gov/cdsic/resources
September 12, 2025 - Publication Date:
September 9, 2025
This report explores the measurement of patients’ experiences
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cdsic.ahrq.gov/cdsic/how-to-collaborate
September 09, 2025 - learn strategies to ensure that decision support is truly responsive to the needs, values, and lived experiences
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cdsic.ahrq.gov/sites/default/files/2024-07/OY1_FINAL%20TPC%20Patient%20Perspectives%20Generative%20AI.pdf
January 01, 2024 - Findings
In general, participants’ views on the use of AI in healthcare were dependent on previous experiences … Findings
Patient and caregiver participants had a range of experiences with AI. … patient’s
willingness to use AI tools for healthcare would depend on their comfort levels and past experiences … doubts about their ability to effectively deploy new AI-powered tools that will
enhance patients’ experiences … While we aimed to include individuals from diverse backgrounds and with various lived experiences,
our
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cdsic.ahrq.gov/cdsic/patient-prioritization-measurement-areas
July 24, 2024 - Patients prioritized 15 patient health journey measurement areas related to patients’ lived experiences
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cdsic.ahrq.gov/sites/default/files/2023-10/Final%20OO%20Patient%20Outcomes%20of%20PC%20CDS%20to%20AHRQ%2010.6.23.pdf
January 01, 2023 - “Patient health journey” refers to the range of experiences a
patient has throughout the course of accessing … eye toward patient-centeredness requires accounting for the effects of PC CDS
on 1) patients’ lived experiences … This report conceptualizes the “patient health journey” as the range of
experiences a patient has throughout … – sleeping
• Social Health
o Protocol for Responding to and Assessing Patient Assets, Risks, and Experiences … requires accounting for the effects of PC CDS
on 1) patients’ perceptions of, engagement with, and experiences