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psnet.ahrq.gov/node/866813/psn-pdf
September 25, 2024 - Peer support to promote surgeon well-being: the APSA
program experience. … Peer support to promote surgeon well-being: the APSA program experience. … https://psnet.ahrq.gov/issue/peer-support-promote-surgeon-well-being-apsa-program-experience
Nearly … https://psnet.ahrq.gov/issue/peer-support-promote-surgeon-well-being-apsa-program-experience
https://
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psnet.ahrq.gov/node/73246/psn-pdf
May 12, 2021 - Self-Reported Learning (SRL), a voluntary incident
reporting system experience within a large health … Self-Reported Learning (SRL), a voluntary incident reporting system
experience within a large health … https://psnet.ahrq.gov/issue/self-reported-learning-srl-voluntary-incident-reporting-system-experience … https://psnet.ahrq.gov/issue/self-reported-learning-srl-voluntary-incident-reporting-system-experience-within-large-health … https://psnet.ahrq.gov/issue/self-reported-learning-srl-voluntary-incident-reporting-system-experience-within-large-health
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psnet.ahrq.gov/node/50750/psn-pdf
January 01, 2020 - Patterns in medication incidents: a 10-yr experience of a
cross-national anaesthesia incident reporting … Patterns in medication incidents: A 10-yr
experience of a cross-national anaesthesia incident reporting … https://psnet.ahrq.gov/issue/patterns-medication-incidents-10-yr-experience-cross-national-anaesthesia … https://psnet.ahrq.gov/issue/patterns-medication-incidents-10-yr-experience-cross-national-anaesthesia-incident-reporting … https://psnet.ahrq.gov/issue/patterns-medication-incidents-10-yr-experience-cross-national-anaesthesia-incident-reporting
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psnet.ahrq.gov/node/73159/psn-pdf
April 21, 2021 - Drug-drug interactions and prescription appropriateness
at hospital discharge: experience with COVID … Drug-drug interactions and prescription appropriateness at
hospital discharge: experience with COVID … //psnet.ahrq.gov/issue/drug-drug-interactions-and-prescription-appropriateness-hospital-discharge-
experience-covid … https://psnet.ahrq.gov/issue/drug-drug-interactions-and-prescription-appropriateness-hospital-discharge-experience-covid … https://psnet.ahrq.gov/issue/drug-drug-interactions-and-prescription-appropriateness-hospital-discharge-experience-covid
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psnet.ahrq.gov/issue/patient-and-physician-experience-interhospital-transfer-qualitative-study
April 12, 2023 - Study
Patient and physician experience with interhospital transfer: a qualitative … Patient and Physician Experience with Interhospital Transfer: A Qualitative Study. … Patient and Physician Experience with Interhospital Transfer: A Qualitative Study.
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psnet.ahrq.gov/issue/rapid-response-teams-and-failure-rescue-one-communitys-experience
March 14, 2022 - Study
Rapid response teams and failure to rescue: one community's experience. … Rapid response teams and failure to rescue: one community's experience. … Rapid response teams and failure to rescue: one community's experience.
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/health-it-survey-compendium/telemedicine-and-non-telemedicine-visit
January 01, 2023 - Telemedicine and Non-Telemedicine Visit Experience Interview Guides
This is an interview … Survey Document
Telemedicine and Non-Telemedicine Visit Experience Interview Guides
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psnet.ahrq.gov/node/48173/psn-pdf
August 28, 2019 - Analysis
of 5 years' experience from the Leeds radiology
educational cases meetings identifies common … Analysis of 5 years' experience from the
Leeds radiology educational cases meetings identifies common … https://psnet.ahrq.gov/issue/does-learning-mistakes-have-be-painful-analysis-5-years-experience-leeds … https://psnet.ahrq.gov/issue/does-learning-mistakes-have-be-painful-analysis-5-years-experience-leeds-radiology … https://psnet.ahrq.gov/issue/does-learning-mistakes-have-be-painful-analysis-5-years-experience-leeds-radiology
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psnet.ahrq.gov/node/844040/psn-pdf
February 08, 2023 - A customized triggers program: a children's hospital's
experience in improving trigger usability. … A customized triggers program: a children's hospital's
experience in improving trigger usability. … https://psnet.ahrq.gov/issue/customized-triggers-program-childrens-hospitals-experience-improving-trigger … https://psnet.ahrq.gov/issue/customized-triggers-program-childrens-hospitals-experience-improving-trigger-usability … https://psnet.ahrq.gov/issue/customized-triggers-program-childrens-hospitals-experience-improving-trigger-usability
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psnet.ahrq.gov/node/844045/psn-pdf
February 08, 2023 - The woman who cried pain: do sex-based disparities still
exist in the experience and treatment of pain … The woman who cried pain: do sex-based disparities still exist in
the experience and treatment of pain … https://psnet.ahrq.gov/issue/woman-who-cried-pain-do-sex-based-disparities-still-exist-experience-and … https://psnet.ahrq.gov/issue/woman-who-cried-pain-do-sex-based-disparities-still-exist-experience-and-treatment-pain … https://psnet.ahrq.gov/issue/woman-who-cried-pain-do-sex-based-disparities-still-exist-experience-and-treatment-pain
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/2_Linda_Sparks_slides_24-36.pdf
October 08, 2013 - over 1.5 million ambulatory
visits per year
• Network of more than 60 locations
•
Patient Experience … Data
2006
CG-CAHPS 12-Month
Survey to measure patient
experience
• Organization … seeking ways
to improve patient
experience
• Physicians expressing
interest in ways to increase … • 1,917 patients surveyed
• 1,033 patients responded
Survey Results
Main Themes
• Consistent experience … Improvement
Dean Clinic A member of SSM Healthcare
Dean Clinic A member of SSM Healthcare
Patient Experience
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
June 09, 2012 - Introducing the CAHPS Child Hospital Survey
Child HCAHPS
Barbara Burke, Administrator, Patient Family Experience … Aligned three key areas: patient safety, clinical quality and
patient-family experience … performance
• Challenged with usability of survey data, pervasive trends and
connecting the dots between experience … advance our
coaching model
42
Inpatient Coaching
• Nurse leader from Patient Family Experience … Reviews rounding and survey data with leadership teams
• Coordinates nursing retreats and family experience
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psnet.ahrq.gov/issue/statewide-voluntary-patient-safety-initiative-georgia-experience
October 04, 2011 - Commentary
A statewide voluntary patient safety initiative: the Georgia experience
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
January 01, 2017 - Health
Council
Established 2011
© MHQP 2017
MHQP’s Measurement and Public Reporting
Patient Experience … Annually over 250K surveys fielded to MA patients
about their primary care experience
MHQP historical … 5Q protocol compared
favorably to a 3Q protocol also tested
47
© MHQP 2017
MHQP’s 2016 Patient Experience … s Measurement and Public Reporting
MHQP/CHPI Pilot to Test Survey Innovations
MHQP’s 2016 Patient Experience … Survey and Patient Comments -Adult survey
MHQP’s 2016 Patient Experience Survey and Patient Comments
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psnet.ahrq.gov/node/73401/psn-pdf
June 16, 2021 - Second victim: a traumatic experience.
June 16, 2021
Wands B. AANA J. 2021;89(2):168-174. … https://psnet.ahrq.gov/issue/second-victim-traumatic-experience
Healthcare professionals who experience … https://psnet.ahrq.gov/issue/second-victim-traumatic-experience
https://psnet.ahrq.gov/primer/second-victims-support-clinicians-involved-errors-and-adverse-events
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psnet.ahrq.gov/node/50368/psn-pdf
September 25, 2019 - A patient and family reporting system for perceived
ambulatory note mistakes: experience at 3 U.S. healthcare … A patient and family reporting system for perceived ambulatory
note mistakes: experience at 3 U.S. healthcare … https://psnet.ahrq.gov/issue/patient-and-family-reporting-system-perceived-ambulatory-note-mistakes-
experience … https://psnet.ahrq.gov/issue/patient-and-family-reporting-system-perceived-ambulatory-note-mistakes-experience … https://psnet.ahrq.gov/issue/patient-and-family-reporting-system-perceived-ambulatory-note-mistakes-experience
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
January 01, 2011 - Our first podcast looked at the
value of improving patient experience. … Having a positive organizational culture is important not just for patient experience but for all areas … Whenever I say that we studied the Registry of Motor Vehicles for patient experience, people
laugh at … We want them to have as good an experience as they can. … Slide 17
I want to talk briefly about people; you can’t have a great patient experience without great
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psnet.ahrq.gov/node/60703/psn-pdf
January 01, 2021 - Human factors and ergonomics at time of crises: the
Italian experience coping with COVID19. … Human factors and ergonomics at time of crises: the Italian
experience coping with COVID-19. … https://psnet.ahrq.gov/issue/human-factors-and-ergonomics-time-crises-italian-experience-coping-covid19 … https://psnet.ahrq.gov/issue/human-factors-and-ergonomics-time-crises-italian-experience-coping-covid19
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psnet.ahrq.gov/issue/factors-influencing-second-victim-experiences-and-support-needs-obgyn-and-pediatric
January 31, 2024 - Second victim experiences of nurses in obstetrics and gynaecology: a Second Victim Experience … November 3, 2021
Understanding the second victim experience among multidisciplinary providers … May 19, 2021
Use of the revised second victim experience and support tool to examine … July 21, 2021
Understanding the second victim experience among multidisciplinary providers … Second victim experiences of nurses in obstetrics and gynaecology: a Second Victim Experience
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/consumer-reporting/research/reporting-patient-narratives.pdf
September 01, 2015 - sort doctors by level of
performance on quality measures, filter doctors based on gender or years of experience … After “choosing” a doctor, participants complete a survey about
their experience using the Web site, … is tagged with keywords to call attention to the content that overlaps with the aspects of patient
experience … Consumer response to patient experience measures in complex
information environments. … is tagged with keywords to call attention to the content that overlaps with the aspects of patient experience