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Total Results: over 10,000 records

Showing results for "experience".

141. Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data webcast-PANEL (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/03-listening-voice-of-patient-webcast-panel.pdf
     June 02, 2025 - of opportunities and set up process improvement plans/efforts that will help us improve customer experience … OFFICE Measuring Experience in the Veterans Health Administration (VHA) Patient experience is the … Experience at VHA All Employee Survey (AES) Employee Signals (ESignals) Access to Care Veterans … OFFICE VHA Outpatient Patient Experience Journey Map 16 Panel Discussion Nicole Cable & Donna … in the Veterans Health Administration (VHA) VHA Outpatient Patient Experience Journey Map Panel Discussion

142. Lessons From Healthcare Organizations on Improving Patient Experience webcast - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-closing.pdf
     June 02, 2025 - Lessons From Healthcare Organizations on Improving Patient Experience webcast - Closing Using the Webcast

143. Creative Strategies to Improve Patient Care Experience - Part 5 Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-closing.pdf
     June 02, 2025 - Creative Strategies to Improve Patient Care Experience - Part 5 Closing Using the Webcast Console to

144. Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-ahrq.pdf
     June 02, 2025 - and Products • The CAHPS program… ► Conducts research to further… − our understanding of patient experience … of care − our knowledge of measuring PE and collecting PE data − informative reporting of patient experience … materials to assess PE in health care settings, and with health plans and providers 9 Patient Experience … of Care Research at AHRQ • Active research program in patient experience and its measurement • Current … • Surveys measure patient experience of care in different settings.

145. Strategies for Improving Patient Experience with Ambulatory Care: Cultivating Cultural Competence (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
     August 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Cultivating Cultural Competence … The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience … Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.K. …  Better communication and overall experience. … Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.K.

146. Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors, Volume 2: Eliciting Patient Narratives (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-patient-experience-vol2.pdf
     July 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors … , Volume 2: Eliciting Patient Narratives PATIENT SAFETY e Issue Brief 12 Patient Experience as … Key insights about learning from patient experience to address diagnostic problems include: 1. … Recommendations regarding elicitation of patient experience with diagnosis 1. … Determining Which Entities Should Be Responsible for Eliciting Patient Experience ■ Patient experience

147. Strategies for Improving Patient Experience with Ambulatory Care: Tools to Help Patients Communicate Their Needs (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-h.pdf
     July 07, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Tools to Help Patients Communicate … Their Needs The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience … Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.H. … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience

148. CAHPS Webcasts & Recent Events | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/index.html
     August 01, 2025 - Upcoming: Strengthening Partnerships with Patients and Families to Assess and Improve the Experience … Topics addressed over the last several years include: Patient-reported Experience and Outcome Measures … Patient experience, patient safety, and provider well-being: Associations and paths for quality improvement … Equity in patient experience with care. The science and implementation of patient narratives. … Methods for implementing and evaluating improvements in patient experience.

149. Using Twitter to assess patient takes on patient experience. | PSNet
     psnet.ahrq.gov/issue/using-twitter-assess-patient-takes-patient-experience
     February 24, 2021 - Newspaper/Magazine Article Using Twitter to assess patient takes on patient experience … Citation Text: Using Twitter to assess patient takes on patient experience. Heath S. … Cite Citation Citation Text: Using Twitter to assess patient takes on patient experience … Centered I-PASS (Family-Centered Communication Program to Reduce Medical Errors and Improve Family Experience

150. Strategies for Improving Patient Experience with Ambulatory Care: Shared Decision-Making (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-i.pdf
     July 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Shared Decision-Making The CAHPS … Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6 … : Strategies for Improving Patient Experience with Ambulatory Care 6.I. … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.I.

151. Strategies for Improving Patient Experience with Ambulatory Care: Service Recovery Programs (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
     November 02, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Service Recovery Programs The CAHPS … Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section … 6: Strategies for Improving Patient Experience with Ambulatory Care 6.P. … When members or patients repeatedly experience breakdowns in service, they begin to lose confidence … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience

152. Strategies for Improving Patient Experience with Ambulatory Care: Rapid Referral Programs (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6e.pdf
     July 07, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Rapid Referral Programs The CAHPS … Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section … 6: Strategies for Improving Patient Experience with Ambulatory Care 6.E. … Improving the referral process: One group’s experience with CQI. … Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.E.

153. Patient Experience Measures from the CAHPS Nursing Home Family Member Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/about/measures-nursing-home-family-member-609.pdf
     December 28, 2017 - Patient Experience Measures from the CAHPS Nursing Home Family Member Survey Patient Experience Measures … CAHPS Nursing Home Family Member Survey CAHPS® Nursing Home Family Member Survey Patient Experience … ..................... 2 Appendix: Survey Items Organized by Measure .................. 3 Patient Experience … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … Learn more about using CAHPS survey results to improve patient experience.

154. Understanding CAHPS® Surveys: A Primer for New Users - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-ginsberg.pdf
     June 02, 2025 - , RAND Corporation, Westat 8 CAHPS Surveys • CAHPS surveys are the gold standard for patient experience … • Surveys measure patient experience of care in different settings. … ► Conducts research to further… − our understanding of patient experience of care − our knowledge … of measuring PE and collecting PE data − informative reporting of patient experience data − Quality … of Care Research at AHRQ • Active research program in patient experience and its measurement • Current

155. A systematic review of evidence on the links between patient experience and clinical safety and effectiveness. | PSNet
     psnet.ahrq.gov/issue/systematic-review-evidence-links-between-patient-experience-and-clinical-safety-and
     May 01, 2019 - Review A systematic review of evidence on the links between patient experience and … A systematic review of evidence on the links between patient experience and clinical safety and effectiveness … The authors found a moderately strong correlation between better patient experience and improved patient … might focus more on service quality than patient safety and support efforts to improve the patient experience … A systematic review of evidence on the links between patient experience and clinical safety and effectiveness

156. Executive Summary | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-1.html
     June 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors … Executive Summary Previous Page Next Page Table of Contents Patient Experience as … the diagnostic process and its outcomes can enrich clinicians’ understanding of patient and family experience … What questions about learning from patients’ diagnostic experience remain in need of future research. … Key insights about learning from patient experience to address diagnostic problems include: To obtain

157. Living with the aftermath: the second victim experience among certified registered nurse anesthetists. | PSNet
     psnet.ahrq.gov/issue/living-aftermath-second-victim-experience-among-certified-registered-nurse-anesthetists
     April 12, 2019 - Study Living with the aftermath: the second victim experience among certified registered … Living with the aftermath: the second victim experience among certified registered nurse anesthetists … Living with the aftermath: the second victim experience among certified registered nurse anesthetists … November 15, 2023 Use of the Second Victim Experience and Support Tool (SVEST) to assess … June 23, 2021 Second victim: a traumatic experience.

158. Strategies for Improving Patient Experience with Ambulatory Care: Support Groups and Self-Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-j.pdf
     July 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Support Groups and Self-Care The … CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section … 6: Strategies for Improving Patient Experience with Ambulatory Care 6.J. … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience

159. Connie's Story: A Nurse's Personal Experience with MRSA | PSNet
     psnet.ahrq.gov/perspective/connies-story-nurses-personal-experience-mrsa
     June 29, 2023 - Connie's Story: A Nurse's Personal Experience with MRSA April 1, 2008  … Connie's Story: A Nurse's Personal Experience with MRSA. PSNet [internet]. … Connie's Story: A Nurse's Personal Experience with MRSA. PSNet [internet]. … Connie's Story: A Nurse's Personal Experience with MRSA. PSNet [internet].

160. Finding blunders in thyroid testing: experience in newborns. | PSNet
     psnet.ahrq.gov/issue/finding-blunders-thyroid-testing-experience-newborns
     March 04, 2020 - Study Finding blunders in thyroid testing: experience in newborns. … Finding blunders in thyroid testing: experience in newborns. … Finding blunders in thyroid testing: experience in newborns.