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Showing results for "experience".

121. CAHPS Program: Improving Response Rates and Representativeness - AHRQ’S CAHPS Program (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-bakdash.pdf
     June 02, 2025 - ASPECTS OF PATIENT EXPERIENCE Access to Care Courtesy and Respect Care Coordination Culturally … CAHPS surveys are considered the gold standard for patient experience measurement because they: … • Home Health Care • Surgical Care Experience with Facility- Based Care • Hospitals (adult and … pediatric) • Dialysis Centers • Nursing Homes • Outpatient Ambulatory Surgical Centers Experience … with Condition- Specific Care • Cancer Care • Mental Health Care Experience with Health Plans

122. CAHPS Bibliography | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/bibliography/index.html
     November 01, 2024 - Evaluating cancer patient-reported experience measures against health literacy best practices. … “Nothing Is More Powerful than Words:” How Patient Experience Narratives Enable Improvement. … Do Hospital Characteristics Predict Racial-and-Ethnic Disparities in Patient Experience? … Do Hospital Characteristics Predict Racial-and-Ethnic Disparities in Patient Experience? … What Patient-Experience Data Reveal about Trust.

123. The CAHPS Ambulatory Care Improvement Guide: Determining Where to Focus Efforts to Improve Patient Experience (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/5-determining-focus/cahps-ambulatory-care-guide-section-5.pdf
     May 01, 2017 - DETERMINING WHERE TO FOCUS EFFORTS TO IMPROVE PATIENT EXPERIENCE 5-1 5.A. … Why Improve Patient Experience? 3. Are You Ready to Improve? 4. … Determining Where to Focus Efforts to Improve Patient Experience 6. …  Go through the experience just as the patient and family member would. … DETERMINING WHERE TO FOCUS EFFORTS TO IMPROVE PATIENT EXPERIENCE 5.A.

124. Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2.html
     July 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors … Next Page Table of Contents Patient Experience as a Source for Understanding the Origins … Patients’ Diagnostic Experiences Using Rigorous Methods Learning From Narratives About Diagnostic Experience … Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors

125. Care at the point of impact: insights into the second-victim experience. | PSNet
     psnet.ahrq.gov/issue/care-point-impact-insights-second-victim-experience
     January 03, 2017 - Commentary Care at the point of impact: insights into the second-victim experience … Care at the point of impact: Insights into the second-victim experience. … Health care workers who experience emotional consequences after being involved in a medical error are … This commentary reviews the stages of recovery that such health care workers experience, determined … Care at the point of impact: Insights into the second-victim experience.

126. AHRQ's CAHPS® Program (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-understanding-cahps-surveys.pdf
     June 02, 2025 - • Surveys measure patient experience of care in different health care settings, and with heath plans … of care ►Measuring patient experience; collecting patient experience data ►Reporting of patient experience … data ►Improving quality based on CAHPS survey results 11 Patient Experience of Care Research at … with telehealth ► Assessing racial and ethnic disparities in patient experience 12 What’s New! … • New and revised surveys assessing patient experience with telehealth: ► CAHPS Clinician & Group 3.1

127. Understanding CAHPS Surveys: A Primer for New Users - CAHPS Program (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ginsberg-cahps-program.pdf
     June 02, 2025 - • Surveys measure patient experience of care in different health care settings, and with heath plans … of care ►Measuring patient experience; collecting patient experience data ►Reporting of patient experience … data ►Improving quality based on CAHPS survey results 10 Patient Experience of Care Research at … with telehealth ► Assessing racial and ethnic disparities in patient experience AHRQ’S CAHPS®PROGRAM … AHRQ’s Core Competencies The AHRQ CAHPS Program CAHPS Surveys CAHPS Program Focus Patient Experience

128. Developing Design Principles to Integrate Patient-Reported Outcomes (PROs) Into Clinical Practice Through Health Information Technology: Data, User Experience, and Workflow Requirements for PRO Dashboards - Final Report | Digital Healthcare Research
     digital.ahrq.gov/ahrq-funded-projects/developing-design-principles-integrate-patient-reported-outcomes-pros-clinical/final-report
     January 01, 2023 - Patient-Reported Outcomes (PROs) Into Clinical Practice Through Health Information Technology: Data, User Experience … Patient-Reported Outcomes (PROs) Into Clinical Practice Through Health Information Technology: Data, User Experience … Patient-Reported Outcomes (PROs) Into Clinical Practice Through Health Information Technology: Data, User Experience

129. Introducing the CAHPS Outpatient Mental Health Survey Webcast - AHRQ (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/02-outpt-mhs-webcast-bakdash.pdf
     June 02, 2025 - ASPECTS OF PATIENT EXPERIENCE Access to Care Courtesy and Respect Care Coordination Culturally … Care Experience with Facility- Based Care • Hospitals (adult and pediatric) • Dialysis Centers … • Nursing Homes • Outpatient Ambulatory Surgical Centers Experience with Condition- Specific … Care • Cancer Care • Mental Health Care Experience with Health Plans • Health Plans • Dental … CAHPS Surveys Measuring patient experience Uses for CAHPS Surveys

130. The Rationale for Case Mix and Mode Adjustments - Bakdash (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2-case-mix-mode-adjustments-webcast-bakdash.pdf
     June 02, 2025 - : CAHPS® Program ASPECTS OF PATIENT EXPERIENCE Culturally Appropriate Care Care Coordination … of care in different settings Experience with Providers • Clinicians and Medical Groups • Hospices … • Home Health Care • Surgical Care Experience with Facility- Based Care • Hospitals (adult and … pediatric) • Dialysis Centers • Nursing Homes • Outpatient Ambulatory Surgical Centers Experience … : CAHPS® Program CAHPS Surveys Measuring patient experience of care in different settings Uses for

131. The effect of clinical experience on the error rate of emergency physicians. | PSNet
     psnet.ahrq.gov/issue/effect-clinical-experience-error-rate-emergency-physicians
     November 16, 2022 - Study The effect of clinical experience on the error rate of emergency physicians … The effect of clinical experience on the error rate of emergency physicians. … Investigators found that physicians with more than 1.5 years of experience were less likely to make an … The effect of clinical experience on the error rate of emergency physicians.

132. Study Identifies Strategies To Improve Patient Experience | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/947.html
     February 01, 2025 - Study Identifies Strategies To Improve Patient Experience Issue Number 947 AHRQ News Now … Today's Headlines: Study Identifies Strategies To Improve Patient Experience . … Study Identifies Strategies To Improve Patient Experience In an AHRQ-funded study published in the Journal … of Patient Experience , researchers reviewed 52 studies that examined the use of AHRQ’s Consumer Assessment … ET: The Role of Primary Care in Maternal Health: Factors that Impact Perinatal Care Experience and Outcomes

133. What are the implications for patient safety and experience of a major healthcare IT breakdown? A qualitative study. | PSNet
     psnet.ahrq.gov/issue/what-are-implications-patient-safety-and-experience-major-healthcare-it-breakdown-qualitative
     December 14, 2022 - Study What are the implications for patient safety and experience of a major healthcare … What are the implications for patient safety and experience of a major healthcare IT breakdown? … illustrate the negative consequences of a three-week downtime of an electronic pathology system on patient experience … What are the implications for patient safety and experience of a major healthcare IT breakdown? … December 15, 2021 Feelings of trust and of safety are related facets of the patient's experience

134. The influence of COVID-19 visitation restrictions on patient experience and safety outcomes: a critical role for subjective advocates. | PSNet
     psnet.ahrq.gov/issue/influence-covid-19-visitation-restrictions-patient-experience-and-safety-outcomes-critical
     July 14, 2021 - Study The influence of COVID-19 visitation restrictions on patient experience and … The influence of COVID-19 visitation restrictions on patient experience and safety outcomes: a critical … study explored the impact of hospital visitation restrictions during the COVID-19 pandemic on patient experience … The influence of COVID-19 visitation restrictions on patient experience and safety outcomes: a critical … June 9, 2021 Impact of COVID-19 on inpatient clinical emergencies: a single-center experience

135. The Power of Patient Stories for Improving the Patient Experience webcast - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-ahrq.pdf
     June 02, 2025 - The Power of Patient Stories for Improving the Patient Experience webcast - Ginsberg WELCOME FROM AHRQ … AHRQ can not require the use of our tools and products. 7 CAHPS surveys of patient experience … • Encompasses the range of interactions patients have with the healthcare system • Patient experience

136. What Are Patient-Reported Measures? | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/about-cahps/patient-experience/prems-proms/index.html
     February 01, 2025 - Patient-Reported Experience Measures (PREMs) and Patient-Reported Outcome Measures (PROMs) are both important … Patient-Reported Experience Measures (PREMs) Healthcare organizations—including hospitals and medical

137. Using CAHPS Clinician & Group Survey Data | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html
     December 01, 2023 - Develop and evaluate strategies to improve patient experience. … Improving Patient Experience: Data Analysis Methods (Webcast).   … Recent meetings addressed topics related to improving patient experience: Assessing Patient Experience … Improving Patient Experience in Large Organizations . … Creative Strategies to Improve Patient Care Experience .

138. Lessons From Healthcare Organizations on Improving Patient Experience webcast-Franchetti (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-improving-scores.pdf
     October 01, 2020 - Lessons From Healthcare Organizations on Improving Patient Experience webcast-Franchetti Lessons on … 3-question automated IVR survey using 5-point scale (courtesy, information, overall experience with … supplemental weekly IVR surveys through Jan. 2020 • Medicaid member journey-mapping in 2019 • Customer Experience … can do an immediate after-call survey 23 Contact Information Lisa Franchetti, MA, CPHQ Customer Experience

139. The Safe Tables Collaborative: a statewide experience. | PSNet
     psnet.ahrq.gov/issue/safe-tables-collaborative-statewide-experience
     April 12, 2011 - Commentary The Safe Tables Collaborative: a statewide experience. … The safe tables collaborative: a statewide experience. … The safe tables collaborative: a statewide experience.

140. Creating a just culture: the Ottawa Hospital's experience. | PSNet
     psnet.ahrq.gov/issue/creating-just-culture-ottawa-hospitals-experience
     July 10, 2024 - Commentary Creating a just culture: the Ottawa Hospital's experience. … Creating a Just Culture: The Ottawa Hospital's experience. … Creating a Just Culture: The Ottawa Hospital's experience.