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www.ahrq.gov/sops/events/webinars/value-efficiency.html
October 01, 2018 - The webcast featured a hospital-based survey user's experience implementing efficiency initiatives and … Highland Hospital,
Highland Behavioral Health Services,
and Highland Health Center
First Hand Experience
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www.ahrq.gov/cahps/news-and-events/events/20141022_cg/webcast_10_22_14_cg.html
July 01, 2018 - Providers and Medical Practices (PDF, 2.7 MB)
The CAHPS Ambulatory Care Improvement Guide
Patient Experience … Improvement ( PDF [3.45 MB] )
A Tale of Three Practices: How Medical Groups are Improving the Patient Experience
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www.ahrq.gov/sites/default/files/wysiwyg/takeheart/assessing/takeheart-summary-presentation.pptx
April 26, 2023 - , limited data availability and experience in use; limited prioritization by top leadership; heterogeneity … to inform workgroup discussions; identity gaps
14 participants with different levels/types of HYCR experience … Composition: differences in experience levels and operating environments
Recruitment and vetting are … 31
Mix of experience levels
The ones less far along are asking the important questions
Experienced … From our experience in this and one other project where there also was overlap between project execution
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_5_InfoSession_508.pdf
June 02, 2025 - advisory council members work
together to:
– Identify and implement ways of improving the care
experience … Discuss and plan changes to improve hospital quality and
safety
– Identify ways of improving the care experience … patients and families
• While you were in the hospital:
– Was there a time when you had a really good experience … Based on your experiences, write one idea for making sure
other patients and families have the best experience
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/interview-protocol-qi-ny.pdf
June 02, 2025 - We are here
today to ask you some questions about your experience working with your practice facilitators … I know your health center has some prior experience with formal quality improvement efforts? … What has your
experience been with the program
PROBE: How have you used the program resources? … Provider/Quality Improvement Team Lead (CHCANYS) Qualitative Interview Guide
PROBE: What has your experience … Experience with CHCANYS (time permitting)
There are a few questions we’d like to ask about your work
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www.ahrq.gov/cpi/about/organization/nac/mort.html
February 01, 2025 - She has broad expertise and extensive experience in advancing systems of care to improve the health outcomes … Mort also has extensive experience in healthcare quality measurement, quality and safety improvement,
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Tackling_Low_Health_Literacy_Among_PCP_2012_05_01_Transcript.pdf
January 01, 2012 - The quality improvement, or QI, podcast series began with a discussion of why improving patient experience … Now we are presenting specific strategies for improving aspects of the
patient’s experience. … and practice improvements that provide a more universal
approach, that not only improves the health experience … As far as
we’re concerned, there’s no better way to measure the patient experience than through using … For more information on strategies to improve patient experience, check out
the CAHPS Improvement Guide
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/interview-protocol-baseline-sw.pdf
April 04, 2016 - We really want to hear about your experience, opinions, and thoughts. … projects, initiatives, or participate in research.
3) How would you describe this practice's past experience … 12) Do the staff have enough training and experience to make the changes you want to
make? … What has been this practice's past experience with documenting and
reporting any clinical quality measures … about input or feedback on the practice from patients, family
members or community members.
18) What experience
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www.ahrq.gov/hai/cauti-tools/archived-webinars/patient-family-centered-care-slides.html
December 01, 2017 - ways that CUSP can be used to support patient and family engagement
State how one patient and family experience … Slide 25
The Role of the Patient Experience Advisor
Gail Panoff
Slide 26
Overview of the … Done remotely & electronically
Experience Sharing- Provides experiences of their health care journey … NICU CPT
Stroke CPT
Pain CPT
Ann Arbor Quality and Safety Committee
Ambulatory Patient Experience … Ann Arbor Patient Satisfaction Improvement Team
Patient and Community Engagement Council
Patient Experience
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3a.html
July 01, 2018 - Given the relative lack of experience with strong patient engagement in general, and in hospitals specifically … Legislation or state and national policies that mandate changes in care or the care experience . … For many organizations, understanding how patients and family members experience their hospital stay … Understanding of and experience with patient and family engagement. … This may be more complicated than it seems, particularly for organizations with less experience.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - Scoring healthcare: Navigating customer experience ratings. … Collecting comments as part of a standardized patient experience survey is one way to
address some of … Users of the CAHPS
Clinician & Group Survey and other CAHPS patient experience surveys have always … More recently, the CAHPS team has gained some experience with the administration
of the Elicitation … Consumer response to patient
experience measures in complex information environments.
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www.ahrq.gov/hai/tools/mvp/modules/technical/intro-daily-care-facguide.html
February 01, 2017 - for alcohol withdrawal, must not have any objective evidence of active alcohol withdrawal, must not experience … must have SpO2 that is greater than 88 percent , must have a heart rate greater than 130, must not experience … any respiratory distress, must not experience acute cardiac dysrhythmia, and must not experience diaphoresis … The patient must not experience any change in mental status, must not have acute cardiac dysrhythmia, … Patients in the no sedation group did experience more agitated delirium but experienced no difference
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www.ahrq.gov/sites/default/files/wysiwyg/mcc/pccp4p/pccp4p-learningcollab.pdf
September 01, 2025 - ii
decades of experience and evidence for many approaches to deliver PCCP in health systems and
practices … Summarize PCCP implementation experience across settings and organizations to identify
challenges and … David Reuben discussed the
GUIDE (Guiding an Improved Dementia Experience) model, (2) Dr. … • PCCP enhances care teams’ experience of care.
• PCCP reduces fragmented, duplicate care. … Discussion: Overall Themes
Despite decades of experience and evidence for many approaches to deliver
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalvaluepilotreport.pdf
November 01, 2017 - Personal Experience With Value and Efficiency Improvement Activities ................................ … Personal Experience With Value and Efficiency Improvement Activities
Value and Efficiency Experience … I shadowed/followed patients in this
hospital to identify ways to improve
their care experience. … I shadowed/followed patients in this hospital to identify
ways to improve their care experience. … I shadowed/followed patients in this hospital to
identify ways to improve their care experience.
24%
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospvaluepilotreport.pdf
November 01, 2017 - Personal Experience With Value and Efficiency Improvement Activities ................................ … Personal Experience With Value and Efficiency Improvement Activities
Value and Efficiency Experience … I shadowed/followed patients in this
hospital to identify ways to improve
their care experience. … I shadowed/followed patients in this hospital to identify
ways to improve their care experience. … I shadowed/followed patients in this hospital to
identify ways to improve their care experience.
24%
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www.ahrq.gov/sites/default/files/2024-09/harris-report.pdf
January 01, 2024 - experienced by a patient throughout their
hospital stay, and the likelihood that the patient will experience … identify patient and system characteristics that independently predict
which patients are most likely to experience … Fourth, provide estimates of the excess total costs for patients who experience nurse-
sensitive patient
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www.ahrq.gov/patient-safety/reports/engage/appa.html
March 01, 2017 - Probes: Is this from personal experience? If yes, can you describe that experience? … Probes: Is this from personal experience? If yes, can you describe that experience?
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www.ahrq.gov/sites/default/files/publications/files/pfcases.pdf
August 01, 2014 - ▲ Trainees have a wealth of knowledge and experience that provides opportunities for peer-to-peer … As local coaches
gained more experience and confidence under the guidance of HealthTeamWorks coaching … ▲ Trainees have a wealth of knowledge and experience that provides opportunities for peer-
to-peer … ▲ Using an instructor who has both content expertise and online teaching experience is critical. … As a result, they bring a diversity of knowledge, skills,
and experience.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Nemeth.pdf
January 01, 2002 - All sample members had significant experience with this pump, ranging
from 11 months to 5 years. … In particular, we examined the correlation between experience and
performance.5
The limited number … Correlation (Pearson r) between years of experience as a practitioner
and mean percent goal-directed … Figure 3 illustrates the correlation (Pearson r: 0.13) of sample member
experience in years with the … The very low
correlation indicates that even as practitioner experience increases, their ability to
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module6/module6-care-for-caregiver.pptx
May 01, 2011 - Providers can experience the negative effects of the second-victim phenomenon even in cases where no … Providers can also experience profound problems after adverse events that were not associated with medical … Throughout all stages, individuals may experience physical and/or psychosocial symptoms. … An example of the emotions, feelings, and reactions a second-victim might experience are described in … Module 6
20
An organization may experience a number of challenges when providing peer support as part