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Total Results: 4,255 records

Showing results for "experience".

281. What Health Care Quality Measures Will You Report? | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/plan/quality-measures.html
     November 01, 2018 - will need to determine which aspects of their performance to measure (e.g., clinical quality, patient experience … provide only one kind of data, such as clinical process measures, while others also include patient experience

282. The Effects of Out-of-Pocket Costs on Enrollees' Experiences With Health Plans: Implications for Consumer Reporting (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/effects-costs-enrollees-vonglahn-20120101-transcript.pdf
     June 02, 2025 - survey that we think of as sort of the health plan-centric items: the customer service, the claims experience … of service whether it was deductibles, co-insurance, co- pays, and so forth – was influencing their experience … If I’m that person in the CAHPS survey that passes through the question, “did you have a claims experience … “Did you have a customer service experience?” Boom, I’m going to rate the plan lower. … I had that claims experience, I had that customer service experience, I had that experience of looking

283. Johns Hopkins HealthCare Uses AHRQ Resources to Promote Health Literacy and Measure Patient Experience | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201604.html
     May 01, 2016 - Johns Hopkins HealthCare Uses AHRQ Resources to Promote Health Literacy and Measure Patient Experience … encourage their active participation in health care decision-making, and ensure they will have a good experience

284. CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/cg/index.html
     March 01, 2025 - All versions of this survey cover similar domains of patient experience: accessibility of care, communication … Clinician & Group Survey as well as supplemental items that produce additional measures of patient experience … respondents, Collect the survey data, Track responses, and Use the survey results to report patient experience … Group Survey 3.0/3.1 The Clinician & Group Survey 3.0/3.1 produces the following measures of patient experience … When such testing has been completed, the CAHPS team expects that this survey will generate patient experience

285. Healthcare Spending Higher Among Adults Who Had Adverse Childhood Experiences | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/926.html
     August 01, 2024 - Register Now: September 17 Virtual Research Meeting on the Use of Patient-reported Experience and Outcome … Systems Clinician and Group Survey to assess changes in their ratings and specific aspects of patient experience … as overall provider rating or would recommend office or provider, and in specific aspects of patient experience … Register Now: September 17 Virtual Research Meeting on the Use of Patient-reported Experience and Outcome … ET to explore the differences between patient-reported experience measures and patient-reported outcome

286. Info FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/faqs/index.html?page=1
     June 12, 2025 - Why use a CAHPS® survey to assess patient experience? … CAHPS surveys are designed to capture information about the experience of care, rather than patient satisfaction … Because of the emphasis on patient experience, CAHPS surveys offer information that's concrete and actionable … medical groups, and other providers seeking to improve their performance in the domains of patient experience … improvement process, determine where to focus efforts, and help to develop strategies for improving patient experience

287. Managing and Growing an Established PBRN (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/webinars/pbrn-managing-growing-webinar.pdf
     August 01, 2024 - PBRN: PearlRx – Wisconsin’s Pharmacist PBRN​ Location: Madison, WI​ PBRN Experience: Faculty Director … Ledford, Ph.D., FACH PBRN: HamesNet Location: Georgia PBRN Experience: Director of HamesNet since 2021 … PBRN Location: Mesa, AZ (and at Federally qualified health centers across the United States) PBRN Experience … Value of PBRNs Join webinar presenters from a variety of PBRNs who will share examples from their own experience

288. Section 5: Determining Where To Focus Efforts To Improve Patient Experience (Page 1 of 2) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
     February 01, 2020 - Section 5: Determining Where To Focus Efforts To Improve Patient Experience (Page 1 of 2) Contents … Stakeholders References Download Section 5: Determining Where To Focus Efforts To Improve Patient Experience … (PDF, 1.2 MB) To identify opportunities to improve patient experience and determine where to direct … This section covers four ways to figure out which aspects of patient experience could and should be improved … Once you have identified the aspects of patient experience for which you want to develop improvement

289. The Rationale for Case Mix and Mode Adjustments - Elliott (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/3-case-mix-mode-adjustments-webcast-elliott.pdf
     June 02, 2025 - Data 11 CAHPS Surveys: Overview • CAHPS surveys provide comparative information about the patient experience … hospitals, hospices, medical groups, providers, etc.) could jeopardize the comparability of patient experience … (1 of 2) • CMA , sometimes called patient-mix adjustment (PMA), adjusts patient experience scores to … provider • CMA seeks to accurately measure the quality of care provided (in this case the patient experience … not a failure of CMA but rather reveals health disparities that unfortunately affect both patient experience

290. Diagnostic Safety Issue Briefs | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs.html
     July 01, 2025 - Recommendations for Nurse Leaders and Educators Leadership To Improve Diagnosis: A Call to Action   Patient Experience … Patient’s Role in Diagnostic Safety and Excellence: From Passive Reception Toward Co-Design Patient Experience … Vol.1: Why Patient Narratives Matter Patient Experience as a Source for Understanding the Origins, Impact

291. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/index.html
     June 01, 2025 - Infections, Healthcare-Associated Infections (HAIs), Outcomes, Quality of Care, Quality Improvement, Patient Experience … Identifier: 2025-03 AHRQ Product(s): Hospital Survey on Patient Safety Culture Topic(s): Patient Experience … s): Access to Care, Community-Based Practice, Disparities, Medicaid, Medication, Outcomes, Patient Experience … : Patient and Caregiver, Elderly, Medication, Medication: Safety, Outcomes, Patient Safety, Patient Experience

292. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Cleary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-cleary.pdf
     June 02, 2025 - questionnaire (769 respondents) 44 Analyses Compared ►Response rates ►Who responded ►Patient experience … protocols • Females were slightly (NS) more likely to respond to the mixed protocol 47 Patient Experience … discussions with patients plus a 3- item Shared Decision Making composite measure 48 Differences in Experience … Protocols Protocol for Patients Without Email Addresses Analyses Response Rates Respondents Patient Experience … Scores Differences in Experience Scores Portal & Direct Email Link Patients With and Without Email

293. Introducing the CAHPS Child Hospital Survey (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/20150122/webcast_01_22_15.html
     April 01, 2023 - Hospital William Berenberg Professor of Pediatrics Harvard Medical School Child HCAHPS: A New Experience … of Care Survey ( PDF, 687 KB)   Barbara Burke, MA Administrator, Patient-Family Experience

294. Introducing the CAHPS Outpatient Mental Health Survey Webcast - CLOSING (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/06-outpt-mhs-webcast-closing.pdf
     June 02, 2025 - ► Sending a notice from practice to alert selected patients to look for survey ► Promoting patient experience … Evaluating behavioral health services in Minnesota's Medicaid population using the Experience of Care … The Experience of Care and Health Outcomes Survey (ECHO): A Consumer Survey to Collect Ratings of Behavioral

295. Impact of AHRQ’s Patient Safety Tools: Challenge Competition | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/about/challenge-competition.html
     February 01, 2024 - Their experience using this tool is summarized in "MU Health Care Uses AHRQ Toolkit to Reduce Reportable … Their experience using this tool is summarized in "UChicago Medicine Reduces Perioperative VTE With AHRQ … Their experience using this tool is summarized in "Impact of AHRQ’s Patient Safety Tools: Preventing

296. | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/publications/search.html?page=2
     September 01, 2023 - Publication Date: July 2023 Publication Number: 23-0040-4-EF Patient Experience … diagnosis-related events and how patient feedback can most effectively be used to learn from patient and family experience … Publication Date: June 2023 Publication Number: 23-0040-3-EF Patient Experience … diagnostic failures, and how patient feedback can enrich clinicians’ understanding of patient and family experience

297. Career Development (K) Awards | Agency for Healthcare Research and Quality
     www.ahrq.gov/funding/training-grants/k-awards.html
     September 01, 2023 - their research careers, and they must identify a primary mentor with extensive health services research experience … , history of Federal funding, and experience mentoring others. … mentor on a K award serves to supervise the candidate’s proposed career development plan and research experience … should have a history of Federal support, an extensive health services research publication record, and experience

298. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Parast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-parast.pdf
     June 02, 2025 - Survey Modes and Response Rates - Parast Testing the Feasibility of the Emergency Department Patient Experience … contract number GS-10F- 0275P/75FCMC18F0061, “National Implementation of the Emergency Department Patient Experience … are discharged to the community (DTC), i.e., home • Development of the Emergency Department Patient Experience … mailto:elizabeth.goldstein@cms.hhs.gov Testing the Feasibility of the Emergency Department Patient Experience

299. Re-engineering for Accurate, Timely, and Communicated Diagnosis of Cardiovascular Disease in Women (DREAM Lab) | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/resources/learning-lab/dream-lab-long-desc.html
     August 01, 2025 - Using a variety of data sources—EHRs, patient safety event reports, and patient experience surveys—researchers … Using patient experience surveys to identify potential diagnostic safety breakdowns: A mixed methods … Using patient experience surveys to assess diagnostic safety in urgent care . … Using patient experience surveys to identify potential diagnostic safety breakdowns: A mixed methods

300. Learning from Patient Narratives Through Innovative Feedback Reporting Methods Webcast - NYP Leadership Perspectives (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/learning_pt_narratives_053123-evans.pdf
     June 02, 2025 - Reporting Methods Webcast - NYP Leadership Perspectives NYP Leadership Perspectives Rick Evans Chief Experience … Well-Being • Connects team to purpose • Excellent for team recognition • Personalizes patient experience