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  1. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/webinars/pbrn-managing-growing-webinar.pdf
    August 01, 2024 - PBRN: PearlRx – Wisconsin’s Pharmacist PBRN​ Location: Madison, WI​ PBRN Experience: Faculty Director … Ledford, Ph.D., FACH PBRN: HamesNet Location: Georgia PBRN Experience: Director of HamesNet since 2021 … PBRN Location: Mesa, AZ (and at Federally qualified health centers across the United States) PBRN Experience … Value of PBRNs Join webinar presenters from a variety of PBRNs who will share examples from their own experience
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-cleary.pdf
    June 02, 2025 - questionnaire (769 respondents) 44 Analyses Compared ►Response rates ►Who responded ►Patient experience … protocols • Females were slightly (NS) more likely to respond to the mixed protocol 47 Patient Experience … discussions with patients plus a 3- item Shared Decision Making composite measure 48 Differences in Experience … Protocols Protocol for Patients Without Email Addresses Analyses Response Rates Respondents Patient Experience … Scores Differences in Experience Scores Portal & Direct Email Link Patients With and Without Email
  3. www.ahrq.gov/diagnostic-safety/resources/issue-briefs.html
    July 01, 2025 - Recommendations for Nurse Leaders and Educators Leadership To Improve Diagnosis: A Call to Action   Patient Experience … Patient’s Role in Diagnostic Safety and Excellence: From Passive Reception Toward Co-Design Patient Experience … Vol.1: Why Patient Narratives Matter Patient Experience as a Source for Understanding the Origins, Impact
  4. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-5.html
    June 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors … Conclusion Previous Page Next Page Table of Contents Patient Experience as a Source … Patients’ Diagnostic Experiences Using Rigorous Methods Learning From Narratives About Diagnostic Experience
  5. www.ahrq.gov/talkingquality/resources/comparative-reports/hospitals.html
    December 01, 2022 - information provided on the website includes geographical distance, an overall star rating, patient experience … California Synopsis: Cal Hospital Compare rates hospitals in California on clinical quality, patient experience … filter measures by angioplasty, blood clots, heart attack, heart failure, mother and baby, patient experience … Checkpoint includes clinical quality and safety indicators, as well as patient experience of care measures … Profiles offer information on how hospitals in New York perform on quality measures, including patient experience
  6. www.ahrq.gov/cahps/news-and-events/events/20150122/webcast_01_22_15.html
    April 01, 2023 - Hospital William Berenberg Professor of Pediatrics Harvard Medical School Child HCAHPS: A New Experience … of Care Survey ( PDF, 687 KB)   Barbara Burke, MA Administrator, Patient-Family Experience
  7. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/06-outpt-mhs-webcast-closing.pdf
    June 02, 2025 - ► Sending a notice from practice to alert selected patients to look for survey ► Promoting patient experience … Evaluating behavioral health services in Minnesota's Medicaid population using the Experience of Care … The Experience of Care and Health Outcomes Survey (ECHO): A Consumer Survey to Collect Ratings of Behavioral
  8. www.ahrq.gov/patient-safety/about/challenge-competition.html
    February 01, 2024 - Their experience using this tool is summarized in "MU Health Care Uses AHRQ Toolkit to Reduce Reportable … Their experience using this tool is summarized in "UChicago Medicine Reduces Perioperative VTE With AHRQ … Their experience using this tool is summarized in "Impact of AHRQ’s Patient Safety Tools: Preventing
  9. www.ahrq.gov/research/publications/search.html?page=2
    September 01, 2023 - Publication Date: July 2023 Publication Number: 23-0040-4-EF Patient Experience … diagnosis-related events and how patient feedback can most effectively be used to learn from patient and family experience … Publication Date: June 2023 Publication Number: 23-0040-3-EF Patient Experience … diagnostic failures, and how patient feedback can enrich clinicians’ understanding of patient and family experience
  10. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/improving-cg-cahps-scores-webcast-transcript.pdf
    March 01, 2016 - We've learned from experience. … We've never wanted patient experience targets to be standalone. … My team, the Patient Experience Team, would staff those cabinets. … improve the experience, and then see that validated in the metric. … There's a lot of cynicism about patient experience.
  11. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Nishisaki_44.pdf
    April 19, 2008 - We hypothesized that discipline, recent training, and experience would affect immediate skill improvement … Conclusion: Recent tracheal intubation training, but not years of experience or discipline, is associated … The median length of pediatric intubation experience was 3.5 years (IQR: 2 - 5); the median duration … in pediatric intubation >3 years (with >3 years experience, 0.88 ± 0.23 vs. ≤3 years experience, 0.89 … However, discipline and provider’s clinical intubation experience remained nonsignificant (Table 2).
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-parast.pdf
    June 02, 2025 - Survey Modes and Response Rates - Parast Testing the Feasibility of the Emergency Department Patient Experience … contract number GS-10F- 0275P/75FCMC18F0061, “National Implementation of the Emergency Department Patient Experience … are discharged to the community (DTC), i.e., home • Development of the Emergency Department Patient Experience … mailto:elizabeth.goldstein@cms.hhs.gov Testing the Feasibility of the Emergency Department Patient Experience
  13. www.ahrq.gov/patient-safety/resources/learning-lab/dream-lab-long-desc.html
    August 01, 2025 - Using a variety of data sources—EHRs, patient safety event reports, and patient experience surveys—researchers … Using patient experience surveys to identify potential diagnostic safety breakdowns: A mixed methods … Using patient experience surveys to assess diagnostic safety in urgent care . … Using patient experience surveys to identify potential diagnostic safety breakdowns: A mixed methods
  14. www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-1.html
    October 01, 2013 - and familiarity with community resources Stage of behavior change Marketing results Patient experience … Cost/efficiency Delivery of service Patient- centeredness Clinician experience Community … resource experience Cost/efficiency Patient experience Cost/efficiency Delivery of service
  15. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/3_Liza_Nyeko_slides_37-40.pdf
    October 08, 2013 - Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement Using CG-CAHPS for Patient Experience … and staff • collect hundreds of comments weekly on gamut of issues CG-CAHPS Data Access Patient Experience … custom reporting Tutorials on vendor portal offered on ongoing basis Using CG-CAHPS for Patient Experience
  16. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2024-virtual-research-meeting-summary-prems-proms.pdf
    January 01, 2024 - Assessment of Healthcare Providers and Systems (CAHPS®) 2024 Research Meeting Summary Patient-Reported Experience … They are widely recognized patient-reported experience measures (PREMs) that serve as critical tools … Due to increased accountability for patient experience, including public reporting of patient experience … And the active person with less pain may experience more pain after having surgery. … Administrators find the data useful, particularly for measuring patient experience with PREMs.
  17. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Hundt.pdf
    January 01, 2003 - , explain why they rated their experience as they did, and what they would do to make it better. … In turn, we expected these participants to experience more symptoms or problems. … On a five-point scale (excellent/very good/good/fair/poor), no one rated their experience as “poor” … and to suggest how their experience might have been better. … In most instances the initial surgical experience was less than optimal, which caused them to become
  18. www.ahrq.gov/practiceimprovement/delivery-initiative/abstract-magill.html
    December 01, 2017 - mixed-methods design to assess the program, evaluating its impact on clinical quality, patient satisfaction and experience … Patient experience improved with regard to the patient-centered medical home (PCMH) domains of Comprehensive … The experience of patients enrolled in our care management program improved over the 3 years of the project
  19. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/learning_pt_narratives_053123-evans.pdf
    June 02, 2025 - Reporting Methods Webcast - NYP Leadership Perspectives NYP Leadership Perspectives Rick Evans Chief Experience … Well-Being • Connects team to purpose • Excellent for team recognition • Personalizes patient experience
  20. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/building-capacity/EvidenceNOW-BSC-TN-profile.pdf
    September 01, 2021 - rural and African-American populations are medically underserved, have poor access to healthcare, and experience … the heart health Cooperative, the effectiveness of participation on improving patient and partner experience … The Network process evaluation will use patient-centered practice team experience to assess the impact … of participation in the Network on practice capacity for improvement and patient experience. … last, so that we can bring best evidence from both patient- centered outcomes research and patient experience

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