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Total Results: 4,255 records

Showing results for "experience".

241. CAHPS Narrative Item Set for the Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
     June 01, 2021 - information that offers insights into scores for CAHPS measures ++ Information about aspects of experience … related to CAHPS measures ++ Information about aspects of experience not measured by CAHPS … Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment of Patient Experience

242. Factors That Influence Effectiveness of Checklists | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxchecklists-4.html
     September 01, 2020 - compared with experts. 8 Thus, checklists may work differently for clinicians with different levels of experience … Past studies have also typically recruited medical students and residents, who have lower levels of experience

243. CAHPS Hospital Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hospital/index.html
     November 01, 2023 - The Child version asks parents to report on both their child's inpatient experience and their own experience … Toolkit The Guide to Patient and Family Engagement in Hospital Quality and Safety Improving Patient Experience

244. Conclusion | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-5.html
     June 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors … Conclusion Previous Page Next Page Table of Contents Patient Experience as a Source … Patients’ Diagnostic Experiences Using Rigorous Methods Learning From Narratives About Diagnostic Experience

245. The Power of Patient Stories for Improving the Patient Experience (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-051222.html
     June 01, 2022 - The Power of Patient Stories for Improving the Patient Experience (Webcast) Thursday, May 12, … www.youtube-nocookie.com/embed/uCf9DgOL1f8 The Power of Patient Stories for Improving the Patient Experience

246. Search FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/faq/index.html
     January 01, 2019 - What can I say to clinicians who question the value of patient experience data? … Learn more about the value of patient experience assessments . … Is patient experience related to the quality of clinical care? … Examining the role of patient experience surveys in measuring health care quality. … ’s experience to the experiences of others.

247. Introducing the CAHPS Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
     June 09, 2012 - Introducing the CAHPS Child Hospital Survey Child HCAHPS Barbara Burke, Administrator, Patient Family Experience … Aligned three key areas: patient safety, clinical quality and patient-family experience … performance • Challenged with usability of survey data, pervasive trends and connecting the dots between experience … advance our coaching model 42 Inpatient Coaching • Nurse leader from Patient Family Experience … Reviews rounding and survey data with leadership teams • Coordinates nursing retreats and family experience

248. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/2_Linda_Sparks_slides_24-36.pdf
     October 08, 2013 - over 1.5 million ambulatory visits per year • Network of more than 60 locations • Patient Experience … Data 2006 CG-CAHPS 12-Month Survey to measure patient experience • Organization … seeking ways to improve patient experience • Physicians expressing interest in ways to increase … • 1,917 patients surveyed • 1,033 patients responded Survey Results Main Themes • Consistent experience … Improvement Dean Clinic A member of SSM Healthcare Dean Clinic A member of SSM Healthcare Patient Experience

249. Comparative Reports on Hospitals | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/resources/comparative-reports/hospitals.html
     December 01, 2022 - information provided on the website includes geographical distance, an overall star rating, patient experience … California Synopsis: Cal Hospital Compare rates hospitals in California on clinical quality, patient experience … filter measures by angioplasty, blood clots, heart attack, heart failure, mother and baby, patient experience … Checkpoint includes clinical quality and safety indicators, as well as patient experience of care measures … Profiles offer information on how hospitals in New York perform on quality measures, including patient experience

250. CAHPS Elicitation Protocol Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
     January 01, 2017 - Health Council Established 2011 © MHQP 2017 MHQP’s Measurement and Public Reporting Patient Experience …  Annually over 250K surveys fielded to MA patients about their primary care experience  MHQP historical … 5Q protocol compared favorably to a 3Q protocol also tested 47 © MHQP 2017 MHQP’s 2016 Patient Experience … s Measurement and Public Reporting MHQP/CHPI Pilot to Test Survey Innovations MHQP’s 2016 Patient Experience … Survey and Patient Comments -Adult survey MHQP’s 2016 Patient Experience Survey and Patient Comments

251. Duke’s Private Diagnostic Clinic Used TeamSTEPPS to Improve Teamwork and Communications | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/202101.html
     June 01, 2021 - result, leaders have embedded TeamSTEPPS into PDC’s new performance improvement system and into patient experience … At the same time, Sanne Holbrook Henninger, Ed.D., PDC’s Director of Patient Experience, observed that … She also embedded the learning into PDC’s new performance improvement system and into patient experience

252. Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
     January 01, 2017 - rigorous as the CAHPS closed-ended questions that are used to gather standardized data on patient experience … Journal of Patient Experience 2017. … Consumer response to patient experience measures in complex information environments. … It is also possible to use the Elicitation Protocol with other patient experience surveys that gather … However, because the Elicitation Protocol was designed to ask about patient experience in an ambulatory

253. Reporting Patient Narratives With Standardized Measures of Quality (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/consumer-reporting/research/reporting-patient-narratives.pdf
     September 01, 2015 - sort doctors by level of performance on quality measures, filter doctors based on gender or years of experience … After “choosing” a doctor, participants complete a survey about their experience using the Web site, … is tagged with keywords to call attention to the content that overlaps with the aspects of patient experience … Consumer response to patient experience measures in complex information environments. … is tagged with keywords to call attention to the content that overlaps with the aspects of patient experience

254. Table 3-1. Clinical-Community Relationships Measures Framework | Agency for Healthcare Research and Quality
     www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlas-table31.html
     March 01, 2013 - Outcome Domains Patient experience. Cost/efficiency. Delivery of service. … Clinician experience. Community resource experience. Cost/efficiency. … Patient experience. Cost/efficiency. Delivery of service. Patient-centeredness.

255. Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/christopher_sellers.pdf
     January 01, 2014 - Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans AL CHIP’s Experience … Maintain internal call-center capacities • Maintain deep and broad collaborations • Monitor consumer’s experience … continuously • Monitor consumer’s experience variously 33 AL CHIP’s Experience with Consumer Assessment

256. Creating an Improvement Culture (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
     January 01, 2011 - Our first podcast looked at the value of improving patient experience. … Having a positive organizational culture is important not just for patient experience but for all areas … Whenever I say that we studied the Registry of Motor Vehicles for patient experience, people laugh at … We want them to have as good an experience as they can. … Slide 17 I want to talk briefly about people; you can’t have a great patient experience without great

257. Measure: Child HCAHPS–Hospital Consumer Assessment of Healthcare Providers and Systems (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/CHIPRA_1415-P010-1-EF.pdf
     March 01, 2015 - Focus of the Measure Research shows that patient- and family-centered care, as measured by patient experience … It allows for meaningful comparison of pediatric inpatient experience of care across hospitals nationwide … ● Testing showed that hospitals are very interested in having a pediatric-specific inpatient experience … Caveats ● Assessments of patient experience can only address aspects of care for which parents are … Hospital survey shows improvements in patient experience.

258. Strategies for Improving Patient Experience with Ambulatory Care: Reminder Systems for Immunizations and Preventive Services (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/cahps-strategy-6-r.pdf
     April 14, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Reminder Systems for Immunizations … Services The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience … Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.R. … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience

259. Strategies for Improving Patient Experience with Ambulatory Care: Reminder Systems for Immunizations and Preventive Services (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-r.pdf
     April 14, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Reminder Systems for Immunizations … Services The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience … Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.R. … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience

260. Understanding CAHPS® Surveys Webcast Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
     January 01, 2019 - Fry, Slide 13 To begin with, what is patient experience? … It's important to distinguish patient experience because what patient experience is getting at is really … Fry, Slide 16 Why is it important to measure patient experience? … There is rather a whole suite of surveys that assess patient experience. … Then finally to employ targeted strategies to improve the patients' experience.