Results

Total Results: 3,994 records

Showing results for "experience".

241. Introducing the CAHPS Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
     January 22, 2015 - Introducing the CAHPS Child Hospital Survey Child HCAHPS: A New Experience of Care Survey … Healthcare Providers and Systems Hospital Survey − Child Version (Child HCAHPS) 15 Patient Experience … Measurement • Patient experience measures cover aspects of care: – That patients value – That … within hospital, and 23% general hospitals 18 19 Final Child HCAHPS Survey 39 patient experience … of Care Survey Outline Pediatric Quality Measures Program Patient Experience Measurement Child

242. Reporting Measures for the CAHPS Clinician & Group Survey (Four-Point Scale) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/measures-dental-plan-709.pdf
     December 27, 2017 - Reporting Measures for the CAHPS Clinician & Group Survey (Four-Point Scale) Patient Experience Measures … CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Document No. 709 Updated 12/27/2017 Patient Experience … ..................... 2 Appendix: Survey Items Organized by Measure .................. 3 Patient Experience … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … Learn more about using CAHPS survey results to improve patient experience.

243. Reporting Measures for the CAHPS Clinician & Group Survey (Four-Point Scale) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/about/measures-dental-plan-709.pdf
     December 27, 2017 - Reporting Measures for the CAHPS Clinician & Group Survey (Four-Point Scale) Patient Experience Measures … CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Document No. 709 Updated 12/27/2017 Patient Experience … ..................... 2 Appendix: Survey Items Organized by Measure .................. 3 Patient Experience … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … Learn more about using CAHPS survey results to improve patient experience.

244. A Breakthrough Approach to Improving CAHPS Communication Performance (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/communication_2012_04_01_transcript.pdf
     January 01, 2012 - In our earlier podcasts in this series, we talked about why improving patient experience is so important … Today we’re going to dive right into strategies that can be used to improve the patient experience. … The staff member needs to fully experience where they are, who they’re with and what they’re doing. … and a positive experience. … Now since there are so many non-verbal behaviors that have an impact on the patient experience, how

245. MEASURE SUMMARY (CHIPRA Core Set Candidate Measures) - Control #: PHP-12 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/overview/background/measures-PHP-12.pdf
     December 14, 2010 - Cohort studies; outcome studies; Among women with evidence of past Chlamydial infection, 20-40% will experience … Among women who test positive for Chlamydia, 50-75% will experience tubal factor infertility if untreated … and 65% will experience an ectopic pregnancy if they become pregnant and are untreated.

246. The CAHPS Ambulatory Care Improvement Guide: Open Notes (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6c.pdf
     March 01, 2017 - Open Notes The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience … Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.C. … improvement-guide.html The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving Patient Experience … the_next_phase_ofth.html http://bmjopen.bmj.com/content/6/1/e010034 Section 6: Strategies for Improving Patient Experience

247. Program Performance Measures and Gaps | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/rep5.html
     June 01, 2010 - Scan Methodology Evaluation of Measures in the Scan Client Functioning Measures and Gaps Client Experience … If client functioning and client experience are the outcomes of a Medicaid HCBS program, then program … We then backed those constructs into the client experience and functioning DRA domains, leaving the residual … Measures of client function and experience, by definition, are based on client-level data, aggregated

248. Experiences From the Frontline: Case Studies (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/frontline-cases-studies.pdf
     May 01, 2015 - However, the hospital had no prior experience with patient safety initiatives specific to the women’ … ENGAGING STAFF IN TEAMWORK AND COMMUNICATION TRAININGS Although L&D unit staff had prior experience … TeamSTEPPS was particularly helpful to the new nurses who had less than 3 years of working experience … Previous experience with quality improvement initiatives. … The team plans to use the momentum and skills gained through its experience with shoulder dystocia to

249. What Health Care Quality Measures Will You Report? | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/plan/quality-measures.html
     November 01, 2018 - will need to determine which aspects of their performance to measure (e.g., clinical quality, patient experience … provide only one kind of data, such as clinical process measures, while others also include patient experience

250. The Effects of Out-of-Pocket Costs on Enrollees' Experiences With Health Plans: Implications for Consumer Reporting (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/effects-costs-enrollees-vonglahn-20120101-transcript.pdf
     June 02, 2025 - survey that we think of as sort of the health plan-centric items: the customer service, the claims experience … of service whether it was deductibles, co-insurance, co- pays, and so forth – was influencing their experience … If I’m that person in the CAHPS survey that passes through the question, “did you have a claims experience … “Did you have a customer service experience?” Boom, I’m going to rate the plan lower. … I had that claims experience, I had that customer service experience, I had that experience of looking

251. Conclusions and Implications | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/research-transform-primary-care/transform/synthesis-report/conclusions.html
     October 01, 2015 - care system that will reduce costs, improve the quality of care provided, and improve the patient’s experience … care payment model are needed to reward practices for improving the quality of care and the patient’s experience

252. Conclusions and Implications | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/reports/grants-transform/conclusions-and-implications.html
     March 01, 2017 - care system that will reduce costs, improve the quality of care provided, and improve the patient’s experience … care payment model are needed to reward practices for improving the quality of care and the patient’s experience

253. Johns Hopkins HealthCare Uses AHRQ Resources to Promote Health Literacy and Measure Patient Experience | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201604.html
     May 01, 2016 - Johns Hopkins HealthCare Uses AHRQ Resources to Promote Health Literacy and Measure Patient Experience … encourage their active participation in health care decision-making, and ensure they will have a good experience

254. Info FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/faqs/index.html?page=1
     June 12, 2025 - Why use a CAHPS® survey to assess patient experience? … CAHPS surveys are designed to capture information about the experience of care, rather than patient satisfaction … Because of the emphasis on patient experience, CAHPS surveys offer information that's concrete and actionable … medical groups, and other providers seeking to improve their performance in the domains of patient experience … improvement process, determine where to focus efforts, and help to develop strategies for improving patient experience

255. CAHPS 101 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-05-edgman-levitan.pdf
     June 02, 2025 - payment • Recognition and certification • Research 27 Using CAHPS Surveys To Improve Patient Experience … information to pinpoint opportunities and challenges Employ targeted strategies to improve patient experience … Using CAHPS Surveys To Improve Patient Experience CAHPS Ambulatory Care Improvement Guide Use of Survey

256. Section 5: Determining Where To Focus Efforts To Improve Patient Experience (Page 1 of 2) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
     February 01, 2020 - Section 5: Determining Where To Focus Efforts To Improve Patient Experience (Page 1 of 2) Contents … Stakeholders References Download Section 5: Determining Where To Focus Efforts To Improve Patient Experience … (PDF, 1.2 MB) To identify opportunities to improve patient experience and determine where to direct … This section covers four ways to figure out which aspects of patient experience could and should be improved … Once you have identified the aspects of patient experience for which you want to develop improvement

257. Overview | Agency for Healthcare Research and Quality
     www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/overview.html
     July 01, 2021 - Child Hospital Survey (or Child HCAHPS) asks parents or caregivers to report on both their child’s experience … as an inpatient and their own experience with their child’s inpatient hospital stay. … the hospital environment, pain management, and other aspects of care that are part of an inpatient experience

258. Healthcare Spending Higher Among Adults Who Had Adverse Childhood Experiences | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/926.html
     August 01, 2024 - Register Now: September 17 Virtual Research Meeting on the Use of Patient-reported Experience and Outcome … Systems Clinician and Group Survey to assess changes in their ratings and specific aspects of patient experience … as overall provider rating or would recommend office or provider, and in specific aspects of patient experience … Register Now: September 17 Virtual Research Meeting on the Use of Patient-reported Experience and Outcome … ET to explore the differences between patient-reported experience measures and patient-reported outcome

259. Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Lehrman (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-resources.pdf
     June 02, 2025 - Identify differences in care experiences by patient characteristics  Female and minority patients’ experience … National Testing of the Emergency Department Patient Experience of Care (EDPEC) Discharged to Community … Emergency Department Patient Experience of Care Survey: Development and Field Test.

260. The Rationale for Case Mix and Mode Adjustments - Elliott (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/3-case-mix-mode-adjustments-webcast-elliott.pdf
     June 02, 2025 - Data 11 CAHPS Surveys: Overview • CAHPS surveys provide comparative information about the patient experience … hospitals, hospices, medical groups, providers, etc.) could jeopardize the comparability of patient experience … (1 of 2) • CMA , sometimes called patient-mix adjustment (PMA), adjusts patient experience scores to … provider • CMA seeks to accurately measure the quality of care provided (in this case the patient experience … not a failure of CMA but rather reveals health disparities that unfortunately affect both patient experience