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  1. cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
    April 01, 2022 - Managers and the executive leaders have responsibility for redesigning dysfunctional work processes and … Academy of Management Executive 1990;12(2):8-20. Adapted with permission from: Zemke R, Bell CR.
  2. cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Human_Resources_Transcript_2011_02_01.pdf
    January 01, 2011 - Human Resources Issues Human Resources Issues February 2012  Podcast Speaker Wendy Leebov, Ed.D., CEO Leebov Golde & Associates Moderator Lise Rybowski, Consultant, CAHPS User Network; President, The Severyn Group Presentation Available https://www.cahps.ahrq.gov/News-and-Events/Podcasts.aspx Li…
  3. cahps.ahrq.gov/patient-safety/about/uni-missouri-healthcare.html
    February 01, 2024 - A multidisciplinary team was formed, supported by an executive sponsor, the CNO, a physician lead, and
  4. cahps.ahrq.gov/sites/default/files/wysiwyg/hai/clabsi-tools/clabsi-tools-revised.pdf
    January 01, 2013 - Tools for Reducing Central Line-Associated Blood Stream Infections Tools for Reducing Central Line-Associated Blood Stream Infections January 2013 1 Table of Contents Purpose of the tools ........................................................................…
  5. cahps.ahrq.gov/teamstepps/instructor/fundamentals/module1/slintro.html
    June 01, 2019 - The timeline is as follows: 1995: DoD MedTeams® ED Study 1999: "To Err is Human" IOM Report 2001: Executive
  6. cahps.ahrq.gov/news/blog/ahrqviews/high-quality-behavioral-healthcare.html
    December 01, 2022 - Asaf Bitton is the Executive Director of Ariadne Labs, Brigham and Women’s Hospital, and Harvard T.H
  7. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar03/logic_models.pptx
    July 15, 2013 - Advanced Methods in Delivery System Research – Planning, Executing, Analyzing, and Reporting Research on Delivery System Improvement Webinar #1: Fuzzy Set Analysis Advanced Methods in Delivery System Research – Planning, Executing, Analyzing, and Reporting Research on Delivery System Improvement Webinar #3: …
  8. cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4.html
    August 01, 2022 - At minimum, this team should include the primary reviewer, an executive sponsor, and administrative support … The executive sponsor (CMO, CNO, or other senior leader): Provides guidance and assistance in making … The executive sponsor can serve in this role, but others may be needed.
  9. cahps.ahrq.gov/hai/index.html
    March 01, 2024 - High-Performance Work Practices in CLABSI Prevention Interventions: Final Report, Executive Summary
  10. cahps.ahrq.gov/hai/cusp/videos/02b-the-4e/index.html
    June 01, 2018 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  11. cahps.ahrq.gov/ncepcr/care/coordination/mgmt.html
    August 01, 2018 - Policy, and Health Services Research Care Management Issue Brief Contents: Executive … Personnel Appropriate to the Needed CM Services Conclusion Acknowledgements Support References Executive
  12. cahps.ahrq.gov/news/blog/ahrqviews/defining-new-ahrq.html
    January 01, 2021 - Brent James, the former Executive Director of the Institute for Health Care Delivery Research at Intermountain
  13. cahps.ahrq.gov/hai/cusp/toolkit/shadowing.html
    December 01, 2012 - Content Calls Modules Learn About CUSP Assemble the Team Engage the Senior Executive
  14. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/Culture-Check-UpTool.docx
    August 07, 2012 - Culture Check-Up Tool Problem statement: Improving safety culture in a patient care area takes time. What is culture? Attitudes reflect the norms, values, and beliefs in the unit and, in turn, create the culture. No matter what instrument you use to assess patient safety culture, your results provide a snapshot of th…
  15. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4k_combo_psi14-dehiscence-bestpractices.pdf
    May 20, 2016 - feedback to all stakeholders (physician, nursing, and ancillary staff; senior medical staff; and executive
  16. cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-august2015.pptx
    January 01, 2015 - MetroHealth 2013 Established Steering Committee and Change Team Buy-In from Administration and Medical Executive
  17. cahps.ahrq.gov/sites/default/files/wysiwyg/chsp/CHSP-accomplishments-report-2021.pdf
    January 01, 2021 - iii Contents Executive Summary ................................................................... … Comparative Health System Performance Initiative: Program Overview and Accomplishments, 2015-2020 1 Executive … • System respondents came from C-suite leaders, such as chief executive officers and chief medical … health system’s CEO and chief financial, information, medical, and quality officers and the PO’s chief executive … Performance Initiative: Program Overview and Accomplishments, 2015-2020 Contents Acknowledgments Executive
  18. cahps.ahrq.gov/teamstepps/rrs/rrs_slides/rrsslides.html
    July 01, 2018 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  19. cahps.ahrq.gov/news/newsletters/e-newsletter/897.html
    January 01, 2024 - Access the blog post , authored by AHRQ Director Robert Otto Valdez, Ph.D., M.H.S.A., and PCORI Executive
  20. cahps.ahrq.gov/news/newsletters/e-newsletter/895.html
    January 01, 2024 - McGinn, who serves as executive vice president of physician enterprise at CommonSpirit Health, a nonprofit

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