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cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Managers and the executive leaders have responsibility for redesigning dysfunctional work processes and … Academy of Management Executive 1990;12(2):8-20.
Adapted with permission from: Zemke R, Bell CR.
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cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Human_Resources_Transcript_2011_02_01.pdf
January 01, 2011 - Human Resources Issues
Human Resources Issues
February 2012 Podcast
Speaker
Wendy Leebov, Ed.D., CEO Leebov Golde & Associates
Moderator
Lise Rybowski, Consultant, CAHPS User Network; President, The Severyn Group
Presentation Available
https://www.cahps.ahrq.gov/News-and-Events/Podcasts.aspx
Li…
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cahps.ahrq.gov/patient-safety/about/uni-missouri-healthcare.html
February 01, 2024 - A multidisciplinary team was formed, supported by an executive sponsor, the CNO, a physician lead, and
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cahps.ahrq.gov/sites/default/files/wysiwyg/hai/clabsi-tools/clabsi-tools-revised.pdf
January 01, 2013 - Tools for Reducing Central Line-Associated Blood Stream Infections
Tools for Reducing Central Line-Associated Blood Stream
Infections
January 2013
1
Table of Contents
Purpose of the tools ........................................................................…
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cahps.ahrq.gov/teamstepps/instructor/fundamentals/module1/slintro.html
June 01, 2019 - The timeline is as follows:
1995: DoD MedTeams® ED Study
1999: "To Err is Human" IOM Report
2001: Executive
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cahps.ahrq.gov/news/blog/ahrqviews/high-quality-behavioral-healthcare.html
December 01, 2022 - Asaf Bitton is the Executive Director of Ariadne Labs, Brigham and Women’s Hospital, and Harvard T.H
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar03/logic_models.pptx
July 15, 2013 - Advanced Methods in Delivery System Research – Planning, Executing, Analyzing, and Reporting Research on Delivery System Improvement Webinar #1: Fuzzy Set Analysis
Advanced Methods in Delivery System Research –
Planning, Executing, Analyzing, and
Reporting Research on
Delivery System Improvement
Webinar #3: …
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cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4.html
August 01, 2022 - At minimum, this team should include the primary reviewer, an executive sponsor, and administrative support … The executive sponsor (CMO, CNO, or other senior leader):
Provides guidance and assistance in making … The executive sponsor can serve in this role, but others may be needed.
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cahps.ahrq.gov/hai/index.html
March 01, 2024 - High-Performance Work Practices in CLABSI Prevention Interventions: Final Report, Executive Summary
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cahps.ahrq.gov/hai/cusp/videos/02b-the-4e/index.html
June 01, 2018 - Skip to main content
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August 01, 2018 - Policy, and Health Services Research
Care Management Issue Brief
Contents:
Executive … Personnel Appropriate to the Needed CM Services
Conclusion
Acknowledgements
Support
References
Executive
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cahps.ahrq.gov/news/blog/ahrqviews/defining-new-ahrq.html
January 01, 2021 - Brent James, the former Executive Director of the Institute for Health Care Delivery Research at Intermountain
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cahps.ahrq.gov/hai/cusp/toolkit/shadowing.html
December 01, 2012 - Content Calls
Modules
Learn About CUSP
Assemble the Team
Engage the Senior Executive
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/Culture-Check-UpTool.docx
August 07, 2012 - Culture Check-Up Tool
Problem statement: Improving safety culture in a patient care area takes time.
What is culture? Attitudes reflect the norms, values, and beliefs in the unit and, in turn, create the culture. No matter what instrument you use to assess patient safety culture, your results provide a snapshot of th…
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4k_combo_psi14-dehiscence-bestpractices.pdf
May 20, 2016 - feedback to all stakeholders (physician, nursing, and ancillary staff; senior medical
staff; and executive
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-august2015.pptx
January 01, 2015 - MetroHealth 2013
Established Steering Committee and Change Team
Buy-In from Administration and Medical Executive
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cahps.ahrq.gov/sites/default/files/wysiwyg/chsp/CHSP-accomplishments-report-2021.pdf
January 01, 2021 - iii
Contents
Executive Summary ................................................................... … Comparative Health System Performance Initiative: Program Overview and Accomplishments, 2015-2020 1
Executive … • System respondents came from C-suite leaders, such as chief executive officers and chief
medical … health system’s CEO and chief financial, information, medical, and
quality officers and the PO’s chief executive … Performance Initiative: Program Overview and Accomplishments, 2015-2020
Contents
Acknowledgments
Executive
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cahps.ahrq.gov/teamstepps/rrs/rrs_slides/rrsslides.html
July 01, 2018 - Skip to main content
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January 01, 2024 - Access the blog post , authored by AHRQ Director Robert Otto Valdez, Ph.D., M.H.S.A., and PCORI Executive
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cahps.ahrq.gov/news/newsletters/e-newsletter/895.html
January 01, 2024 - McGinn, who serves as executive vice president of physician enterprise at CommonSpirit Health, a nonprofit