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2901. Improving Communication and Teamwork in the Surgical Environment
      www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving.pptx
      May 01, 2017 - Improving Communication and Teamwork in the Surgical Environment Improving Communication and Teamwork in the Surgical Environment Module AHRQ Safety Program for Ambulatory Surgery AHRQ Pub. No. 16(17)-0019-2-EF May 2017 Communication and Teamwork | ‹#› AHRQ Safety Program for Ambulatory Surgery 1 Objectives …

2902. Just Culture Webcast November 2016 (pdf file)
      www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-transcript-508-compliant.pdf
      June 01, 2017 - Just Culture Webcast November 2016 Using Just Culture to Improve Hospital Survey on Patient Safety Culture Results November 9, 2016 – Webcast Transcript Speakers: Celeste Mayer, PhD Patient Safety Officer, University of North Carolina Health Care System, Chapel Hill, NC (Presenter) Theresa Famolaro, MPS, MS…

2903. Speaking Plainly: Communicating the Patient’s Role in Health Care Safety (pdf file)
      www.monahrq.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
      July 01, 2004 - Speaking Plainly: Communicating the Patient’s Role in Health Care Safety 139 Speaking Plainly: Communicating the Patient’s Role in Health Care Safety David J. Miranda, Paula K. Zeller, Rosemary Lee, Christopher P. Koepke, Howard E. Holland, Farah Englert, Elaine K. Swift Abstract The development and tes…

2904. SOPS™ Introducing the New SOPS Hospital Survey 2.0 webcast transcript (pdf file)
      www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hsops2.0-webcast-transcript.pdf
      January 01, 2020 - SOPS™ Introducing the New SOPS Hospital Survey 2.0 webcast transcript October 2019 https://www.ahrq.gov/sops/index.html 1 Introducing the New SOPS Hospital Survey 2.0 October 30, 2019 – Webcast Transcript Speakers: Laura Gray, M.P.H. Senior Study Director User Network for the AH…

2905. Fielding the CAHPS Child Hospital Survey (pdf file)
      www.monahrq.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/fielding-child-hcahps.pdf
      February 18, 2021 - Fielding the CAHPS Child Hospital Survey CAHPS® Child Hospital Survey and Instructions Fielding the CAHPS Child Hospital Survey Document No. 93 Fielding the CAHPS® Child Hospital Survey Sampling Guidelines and Protocols Contents Introduction..................................................................…

2906. Debrief Example Audio Transcript/Facilitator Notes - Implementation Guide | Agency for Healthcare Research and Quality
      www.monahrq.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-k-debrief-fac-notes.html
      May 01, 2017 - Communications Guidelines Search Publications Research Findings & Reports Evidence-based … Practice Center (EPC) Reports Fact Sheets Grantee Final Reports: Patient Safety Making Healthcare

2907. TeamSTEPPS Module 6: Mutual Support (Instructor Guide) (pdf file)
      www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
      February 19, 2014 - TeamSTEPPS Module 6: Mutual Support (Instructor Guide) MUTUAL SUPPORT SUBSECTIONS • Task Assistance • Feedback • Advocacy and Assertion: Assertive Statement, Two- Challenge Rule, CUS • Conflict Resolution: DESC Script TIME: 50 minutes Slide Content Page # Approx. Time 1…

2908. Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey (pdf file)
      www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
      January 01, 2017 - Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey January 2017  Webcast Speakers Mark Schlesinger, PhD, Professor of Health Policy, Yale School of Public Health Lise Rybo…

2909. Hospital Survey on Patient Safety Culture: User's Guide (pdf file)
      www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
      July 01, 2018 - Hospital Survey on Patient Safety Culture: User's Guide HOSPITAL SURVEY ON PATIENT SAFETY CULTURE PATIENT SAFETY USER’S G UIDE AHRQ Hospital Survey on Patient Safety Culture: User’s Guide Prepared for: Agency for Healthcare Research and Quality U.S. Department of Health and Human Services 540 Gaither R…

2910. AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: User’s Guide (pdf file)
      www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/userguide/ascguide.pdf
      April 01, 2015 - AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: User’s Guide PATIENT SAFETY AMBULATORY SURGERY CENTER SURVEY ON PATIENT SAFETY CULTURE User’s Guide AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: User’s Guide Prepared for: Agency for Healthcare Research and Quality U.S. …