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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving.pptx
May 01, 2017 - Improving Communication and Teamwork in the Surgical Environment
Improving Communication and Teamwork in the Surgical Environment Module
AHRQ Safety Program for Ambulatory Surgery
AHRQ Pub. No. 16(17)-0019-2-EF
May 2017
Communication and Teamwork | ‹#›
AHRQ Safety Program for Ambulatory Surgery
1
Objectives
…
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-transcript-508-compliant.pdf
June 01, 2017 - Just Culture Webcast November 2016
Using Just Culture to Improve Hospital Survey on Patient Safety Culture Results
November 9, 2016 – Webcast Transcript
Speakers:
Celeste Mayer, PhD
Patient Safety Officer, University of North Carolina Health Care System, Chapel Hill, NC
(Presenter)
Theresa Famolaro, MPS, MS…
-
www.monahrq.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
July 01, 2004 - Speaking Plainly: Communicating the Patient’s Role in Health Care Safety
139
Speaking Plainly: Communicating the
Patient’s Role in Health Care Safety
David J. Miranda, Paula K. Zeller, Rosemary Lee,
Christopher P. Koepke, Howard E. Holland,
Farah Englert, Elaine K. Swift
Abstract
The development and tes…
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hsops2.0-webcast-transcript.pdf
January 01, 2020 - SOPS™ Introducing the New SOPS Hospital Survey 2.0 webcast transcript
October 2019 https://www.ahrq.gov/sops/index.html 1
Introducing the New
SOPS Hospital Survey 2.0
October 30, 2019 – Webcast Transcript
Speakers:
Laura Gray, M.P.H.
Senior Study Director
User Network for the AH…
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/fielding-child-hcahps.pdf
February 18, 2021 - Fielding the CAHPS Child Hospital Survey
CAHPS® Child Hospital Survey and Instructions
Fielding the CAHPS Child Hospital Survey
Document No. 93
Fielding the CAHPS® Child Hospital
Survey
Sampling Guidelines and Protocols
Contents
Introduction..................................................................…
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www.monahrq.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-k-debrief-fac-notes.html
May 01, 2017 - Communications Guidelines
Search Publications
Research Findings & Reports
Evidence-based … Practice Center (EPC) Reports
Fact Sheets
Grantee Final Reports: Patient Safety
Making Healthcare
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
February 19, 2014 - TeamSTEPPS Module 6: Mutual Support (Instructor Guide)
MUTUAL SUPPORT
SUBSECTIONS
• Task Assistance
• Feedback
• Advocacy and Assertion:
Assertive Statement, Two-
Challenge Rule, CUS
• Conflict Resolution: DESC
Script
TIME: 50 minutes
Slide
Content Page # Approx. Time
1…
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
January 01, 2017 - Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey
Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician &
Group Survey
January 2017 Webcast
Speakers
Mark Schlesinger, PhD, Professor of Health Policy, Yale School of Public Health
Lise Rybo…
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
July 01, 2018 - Hospital Survey on Patient Safety Culture: User's Guide
HOSPITAL
SURVEY
ON
PATIENT
SAFETY
CULTURE
PATIENT
SAFETY
USER’S G
UIDE
AHRQ Hospital Survey on Patient Safety Culture:
User’s Guide
Prepared for:
Agency for Healthcare Research and Quality
U.S. Department of Health and Human Services
540 Gaither R…
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/userguide/ascguide.pdf
April 01, 2015 - AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: User’s Guide
PATIENT
SAFETY
AMBULATORY
SURGERY
CENTER
SURVEY
ON PATIENT
SAFETY
CULTURE
User’s Guide
AHRQ Ambulatory Surgery Center Survey on
Patient Safety Culture: User’s Guide
Prepared for:
Agency for Healthcare Research and Quality
U.S. …